12-05-2017 12:26 AM
Newbie here... Just did my 4th shipment!
Ok, so on the first 3 shipments, I used Shippo, so everything was linked to my account and as soon as I printed the label and shipped the package, it updated automatically in "My eBay" to show as shipped and the tracking number was transferred there as well...
4th shipment I did not use Shippo. What I want to know is what do I need to do after shipping since I am not linked with my eBay account as with Shippo? So far, the only thing I did is tag the item as "Mark as shipped". Should I do anything else so that eBay "understands" that the package is currently in transit?
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12-05-2017 12:54 AM
Yes, add the tracking number. in My eBay over where the buyer info is look for [Add]
Carrier code for Canada Post is CPC
12-05-2017 01:08 AM
Ok, sounds good!
Let's say that... but not saying that this IS what I just did... but let's just say, HYPOTHETICALLY, that I decided to ship regular mail because the thing was pretty small and I wanted to save on shipping... Would it be ok NOT to enter a tracking number, or would I be screwed?
12-05-2017 01:51 AM
I rarely use tracking.
But I should point out that my customers tend to be people who not only read, but actively enjoy following instructions . So they know what they are buying, when it is likely to arrive, and what to do if there is a problem.
I believe you would have no problems if you shipped your books without tracking, but you should certainly use Tracking on any electronic equipment. Different customer demographics.
Tracking is a criterion for Top Rated Seller status (which gives some discounts) in the USA. But not in Canada, where tracked packages are very expensive.
If you do not track, and a customer claims his purchase did not arrive, just refund. You can't prove otherwise. (And he might be right.)
If you do track, you will be charging a lot for shipping, which may price your items too high and lose you customers.
It's a tough one when you are starting out.
FWIW- I protect myself and my profits with a mixture of Cookie Jar Insurance and using discount postage stamps.
12-05-2017 03:22 AM
Most of what I ship in Canada goes via non-tracked lettermail as well as all International (except USA).
It's not a problem unless a buyer indicates the delivery was late when/if they leave feedback and when/if they answer the question about delivery date with "no".
12-05-2017 06:21 AM
You are in Canada. Tracking is not an ebay.ca requirement.
I use oversize lettermail in Canada and Small Packet Air (USA and International) with few problems (neither have tracking).
Electronics I would probably pick tracked (higher risk) versus books, cds, dvds, cheap coins, oddball stuff (which I'm quite willing to send untracked).
12-05-2017 08:48 AM
You will also want to be careful, if you are charging 12$ for shipping and you send it for 1.80$ then you will get some upset customers.. if it is small and you don't require tracking, then you need to adjust your shipping fees accordingly..