eBay

Payment dispute…..makes no sense

This Saturday the 18 I received a message from eBay stating that this buyer had made a payment dispute through their credit card provider citing that the item hadn't been received.I provided EBay with tracking number which proves that this item had b...

Money Refund. Buyer paid too much for transport. How to refund difference for him?

Buyer paid too much for transport. How to refund difference for him? I am a seller.

Markdown sale not working - no help from eBay (so far)

A markdown sale was set up about one and a half days ago, with an immediate start. Our entire catalogue was included and on the Marketing tab it shows that the sale is active on every item.But not any of our products actually receives the -21% discou...

Someone is accusing me of selling fake Pit Viper sunglasses

I listed two pairs of authentic Pit Viper sunglasses I ordered myself directly from the Pit Viper website. I am selling one pair because they got scratched and the other because I have a similar colorway. I just got a message from an eBay member sayi...

What currency does eBay.ca pay in? Can I change it?

I've updated my business account to the new managed payments months ago however I now have something personal to sell and on my personal account I was never asked if I wanted USD or CAD payments but I beleive my personal account was (unfortunately) d...

New fee structure on Stallion Express

Anyone notice their new fee structure?1. 1st class (non-bubble / padded mailer): now with NO tracking.2. bubble/ padded mailer: nearly double the price of previous fees (same as 1st class)I understand that they adjust their fees accordingly with that...

Account created in 1999, can’t sell anymore on eBay.it

Hello All,Today as I changed my password on ebay, something happened.I opened my account back in 1999 on ebay.com, because there was no ebay.it back then. So my account has always been on both marketplaces. I access normally from ebay.it, but many ti...

mailtousa.com Same day mail service to/from Champlain, NY

eBay has become HORRENDOUS! Buyers can claim a return because they want Duties refunded?!

Since making changes to where payments are made, eBay has become horrendous. Sold an item which was cleary listed in Canada. The buyer was in the US, he didn't want to pay duties and taxes. Now he's opened an "item not as described" return request, a...

Account Reviews

Seller performance reviews have been a healthy conversation & apart of selling on ebay.The most recent changes, with mandatory account review on the 20th, are a change I welcome.Safer buying space = More sales for sellers.Expected holds on funds, esp...

shipping bug to Yukon Territories postal codes

I recently had an order from Whitehorse, Yukon and, instead of them being charged $111.69 as per my shipping rate tables, they were charged $34.51 which is the rate to urban Alberta, my province of residence. Ive had this issue before, a few months a...

Canadapost lettermail to USA

I have some items to ship that are < .8" thick which is the lettermail maximum (<80grams). I usually enclose them in cardboard so they lay flat and even in the envelope (4"x6"). Sometime i get hassled by the clerk to use parcel service and/or fill ou...

Always ask buyers for phone number no longer working

I have selected "Always ask buyers for phone number" in my shipping preferences. However for the past few months buyer's numbers are no longer showing up in the order page. I used to be able to inspect the page source and find the number through ther...

It is hard to argue against the promoted stats...

As the regulars here know, a few weeks ago I moved the remainder so that ALL of my items were running under the original promoted listings program, using the wee 1% rate (there is a portion of the oldest items that are at 1.5% to put them ahead of th...

Ebay seller fee totals are averaging 17-21% now?

No wonder they made so much more last year, covid notwithstanding. I'm not even sure some of the fees are even legal under Canadian law. Charging a fee on the seller for taxes paid by the BUYER? We have nothing to do with it, it's not money WE receiv...

Calculated shipping issues. (an ongoing problem)

Many items will not calculate shipping for US customers. @pjcdn2005 RE:There is a good chance that the calculator is working but that some of the information entered doesn't fit with certain parameters. Canada Post lists minimum size requirements for...

Third-Party Asking Seller About a Recent Sale

Hello, Just recently, I had a third-party watcher inquire about the fulfillment status of an item I sold recently. They were asking if the buyer actually paid for the item or if they cancelled. I don't want to be rude and not answer (the question doe...

Input request on item

I would appreciate your input and to check if my understanding is correct. I sold an item that was delivered on September 30. Today I got an email from the buyer indicating it required a repair that cost $40, and requested I reimburse $40. On a polic...

Anyone with recent experience in shipping to Czech Republic ?

I have never had a buyer from Czech Republic. Curious about how reliable postal service is over there? A quick Google says "not reliable" lol so just wanted to hear from sellers here as well! TIA

buyer contact right after a purchase claimed it was an unauthorized purchase request a refund

a buyer contacted me right after making a purchase for over $500, telling me that the purchase was an unauthorized payment, and want it canceled and refunded right away while he contact his bank for a refund.so without thinking too deep into it i did...