Seller Central

Resolved! Buyer unable to accept offer

A buyer contacted me and said she was unable to accept the offer I sent her. She said that it takes her to the "make a counteroffer box". And when she does enter the same amount, she gets the message "You must accept or decline the last counteroffer,...

Resolved! How do I get email address for Canada Post label?

This is the first week I have been able to use the free shipping from Canada Post, but if the buyer has not replied, how do I get the email address needed for the label?

Nsf fees and lost paycheque and payouts

Ok so I was selling on ebay basically all was fine. They owed me several payouts, my bank information was not correct so nothing went through. Later that month I ended up in the hospital and couldn't ship items I was paid for and ebay had the funds o...

EBAY SUCKS

WORLD DICTIONNAIREDÉFINITION EBAY ( ONLINE PLATFORM THAT WILL CHARGE YOU THE HIGHER PRICE AT ALL TIMES TO ALL. IF THERES A WAY, TRUST EBAY, TO MAKE YOU PAY.ACTION:PONDERS ON NEW WAYS TO CHARGE LARGE FEES.EXAMPLE: HI, MY NAME IS FEEBAY AND I LIKE TO T...

Resolved! GST/HST VS VAT

Quick question - I know there is a place to add a VAT # if you are selling overseas but is there a place to add the GST/HST number so that's it automaticaly shows up on every listing- or do you need to manually add it to every one?

Message blocked Access denied

Yes Signed in trying to reply (even signed out and signed back in ) to a buyer with more information on item via ebay reply to message and getting this message from the ebay serverAccess DeniedYou don't have permission to access "http://www.ebay.ca/c...

Anyone Else Sell on Other Platforms (INR Comparison)?

I sell on ebay and on Facebook groups. On the groups, most goes untracked (buying and selling) and as such, money is e-transferred at the buyers risk. Most of us that buy the gladly accept the risk, since it's usually under $20, we are usually gettin...

eBay or Pay Pal or both

Good evening,I am a seller with no eBay financial account ( on eBay ). A buyer states paid for the item. Than without my knowledge of that, he contacted me to give his money back. And to cancel the auction with my knowledge all trasactions should go ...

ebay shipping bug to certain remote postal codes (ignores shipping zone settings)

It looks like Ebay has a bug with shipping to certain (remote, rarely used) postal codes where it will either completely ignore the settings in the shipping zone chart I've created and offer free shipping instead or, in this last case, it charged Alb...

For anyone who lists in Pottery & Glass - A historical flashback.

See post 729 of a discussion reply regarding a past category amalgamation on dot com. Very important read. What happens when eBay hasn't learned from their previous "faux pas"!! https://community.ebay.com/t5/Selling/Updates-are-happening-to-some-item...

Resolved! Top Rated Plus vs Top Rated?

I've been a Top Rated Seller for a while now and I thought I was getting a 10% discount on my FVF, as such. However, I just looked at my Seller Dashboard and noticed I'm not getting the discount anymore, because none of my listings qualify (I changed...

Buyer requesting a Refund for purchasing wrong item

Hi All, I have a question that I'd like to run by you for some suggestions. A buyer purchased a CD from me and is requesting a full refund stating I shipped them the wrong item. For those music fans out there, I sold a "Led Zeppelin Disc 4 from Boxed...

Return label not utilized

Can anybody tell me how long it takes for shippo to return money for a label not utilized?Am I required to do anything to get the money back? Like contact Shippo? Or there is a set time after which the label is voided and the money returned. Thanks f...

Buyers marking untracked mail as delivered

Just a question for those who may ship alot with untracked mailed such as letter or bubble mailer with stamps.I noticed the payments are on hold only until the buyer "marks" the delivery as delivered or there are 21 days hold on the payments. My ques...

Coupon discounts to clothing listings

Is anyone aware of how the current promotion eBay is running for clothing listings and how it actually works? Is the coupon provided by eBay and does does the seller get the full ACTUAL price with payment? It was something I personally did not add to...

It seems GST/HST is missing for store subscription fees in new Ebay Tax Invoices

In my Ebay Statement (found in Reports) under Payments, I see that store fees are being charged with HST included (e.g. CAD$28.19, which is $24.95 + 3.24 HST), under the heading "Other Fees". However in the Tax Invoice, this HST paid for store fees i...

Need tips to take better pictures

I bought a new smartphone a few months ago because i wanted a better camera but i'm struggling to get clean and stable photos over the time with it. Its a mid range phone and apparentely not the best camera (sadly realized it too late), so i'm wonder...

BIN list. that doesn't come out in search with 5 keyword, but do come out - alone - with just 1 more

Hi there,I'd like to have your input about that strange situation that I currently encounter on ebay.ca I have this listing that is active right now : https://www.ebay.ca/itm/224480646635that does not come out with these 5 correct keywords : 25 rare ...

eBay Fall Annoucement

For sellers on dot com. 2021 Fall Announcement is now available on dot com. It includes updates to the eBay User Agreement. As of yet nothing showing on dot ca. Your Fall Seller Update is here - The eBay Community -Lotz

Managed Payments and partial refunds

Perhaps this is located somewhere on the help pages, but I looked around and couldn't find it? I sent a partial refund of $8 due to shipping overpayment to a buyer who lives in my Province. Under Managed Payments I see the $8 refund but there was no ...

Ebay Categories Abolished? Item Specswitched? Competitors Crushing ? 60 Ship Days left. Kwap! Hang!

Welcome to retail at Christmas! The photo attached shows my brick & mortar store in a similar situation. The city, without my permission or consultation one day decided to widen the road in front of my store. It killed my young and blossomming busine...

Canadian Tax Table

Where did my Canada Tax Table go?????I can't find it anywhere.I saw a post from August 27th, 2021 and eBay has not fixed the problem. https://community.ebay.ca/t5/Seller-Central/Sales-Tax-Table-not-applying-any-ideas/m-p/465687#M129610I'm not going t...

28% fees on a $2.58 item!?

I used to calculate 15% as fees when i price my items to calculate the profit margin but i recently started to notice i was wrong and that items under $10 are more at like 20%+ Don't is this totally abusive and illegitimate? I sold a $2.58 item and n...

Canada Post warning for Ireland shipments

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page October 2021:The introduction of Brexit and new Value Added Tax (VAT) rules in the European Union (EU) has been accompanied by increased scrutiny by Irish cu...

Resolved! Sales Tax Table not applying, any ideas?

First off before anyone asks. YES! I am required to collect Sales Tax, thank you!So let me just say I have contacted customer support multiple times, they have "opened tickets", but the issue is still not resolved. I am getting no where with them.So ...

Collectible Cards Category

A heads up to anyone that lists in the Collectible Card Category. Appears this category was updated/modified as part of eBay's updates overnight. Consequences to anyone listing in that category or related ones....I haven't the foggiest. Only can pass...

Resolved! Where do sellers go to see the breakdown of fees charged on sales by ebay?

Buyer's Email for UPS International Shipment

Hello,It seems that the buyer's email address is missing on the new seller hub. I would need the buyer's email address for UPS label. I have consulted eBay support and apparently they suggest messaging the buyer on eBay which I did. However, he has n...

Weird system glitch concerning delivery status - second time in a week

last Friday I got notification on an item I bought from the UK that it had been delivered when it hadnt, posties hadnt even been here by the time I got the notice. The seller had sent it with tracking and upon further investigation he was able to det...

Dealing with a Suspended Account

I sell some smaller less expensive items with no tracking via lettermail (from Canada - its much cheaper - $3 compared to $13-20 with tracking)sold two items to dropshipper who was banned shortly after purchasing. they filed a chargeback and i did no...