Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

First Negative feedback in 18 years over shipping cost

I sold an iPhone 12 mini case, brand new. This case still retails for $79 (before tax) from Apple. The buyer paid a total of $55.72 ($19.32 includes for shipping). The shipping cost was listed in the listing, so they knew what it cost going in. Also,...

Shipment from US to Canada

I would like to ship an insecticide from the US to Canada. From what i read on reddit forums, some Canadian users were able to receive it from ebay sellers in the US. What should i put on customs form so that it can be received in Canada?

Canadian Seller tax questions

Can someone with experience filing taxes with the CRA answer a few questions for me? I know that Ebay fees are part of expenses when doing the profit and loss statement to get net profit. Are Paypal fees a part of expenses as well? What other things ...

Resolved! Does anyone know where to purchase "oversize" envelopes relatively cheap?

So I ship a lot of my order with oversize envelopes w/ stamps.The envelopes I use are around 6" x 10" and 7.5" x 11". These envelopes costs me roughly 40-50 cents a piece.This is eating a significant percentage on my profits on some sales for the env...

Resolved! eBay is deducting seller fees on US tax from Canadian seller???

Worthless to coment! Here is the dip in my pocket and I live and sell from Canada! "Fees based onC $318.75 Item priceC $300.00 Sales taxC $18.75 Fees based on C $318.75 Final Value Fee -C $35.43Variable percentage • Pottery & Glass categoryRate for C...

Resolved! Mail returned to sender because of "insufficient postage" - Can I simply add the missing postage?

Hey guys, From time to time I'll get some order shipped with stamps returned to me because I made a mistake and didn't put enough stamps (sometimes it's a Canada Post error too). When it happens, can I simply add the missing postage (stamps) on the e...

Anyone shipped to Malaysia recently?

I am a bit surprised that I just got a sale to Malaysia and I have never shipped there before. It's a $20 book so pretty low value... Anyone recently sent anything there with letter post ($11) or small packet air ($13.50)?I'm not considering Chit Cha...

RESEARCHING COMPEITIVE PRICES ON SAME GOODS

STARTED TO USE THE RESEARCH TOOL THIS WEEK TO SEE IF I WAS OVER PRICING MY ITEMS SINCE SALES WHERE SO SLOW EACH TIME I USE THE RESEARCH FOR PRICE COMPARE- BUTTON IT ONLY SHOWS ME MY OWN LISTINGS I MUST BE DOING SOMETHING WRONG ANY HELP ?????THANKS

Canada Post Scheduled Maintenance: Jul 16 - Jul 17 - some Website Functions Unavailable

Received this notice from Chitchats, so you may trouble with some things online this weekend. Canada Post Scheduled Maintenance: Jul 16 - Jul 17Canada Post has alerted their customers of scheduled maintenance to their website that will take place fro...

Crazy selling prices... what is the point??

Can someone explain to me what certain sellers gain from setting ridiculous, and I mean ridiculous, prices for ordinary items? Such as a $10 calculator listed for $3,000, a barely vintage Sears eletric typewriter for $25,000? Another seller listed a ...

New to "Managed Payments" how long for money to show up in bank account?

Hi everyone,Just started using ebay "Managed Payments" this week and I just had one question about the length of time it takes for a payment to actually show up in your bank account. Received my first payment through this new program, when I click on...

Resolved! Payouts since Rogers outage

Hey everyone! I don't know if anyone else has noticed this or had this happen to them, but since the Rogers outage has happened in Canada, I have not recieved any of my payouts. eBay shows them as sent, but with no Bank reference ID on the far right ...

Resolved! Has anyone else had this Paypal message?

My husband has a Paypal account, maybe used 3 times in the last few years when someone sent him money for something. He just got a message saying "We has $3 for you", we are not sure it is genuine and don't intent to claim it, but still wondering if ...

Experience regarding electronically providing VAT numbers

Today I received an unclaimed item RTS that was sent to Germany. I suspect it was unclaimed because it was going to incur the VAT taxes for a second time. Keeping in mind that I'm a stamps on the parcel kind of guy, I have to use the online customs f...

Never selling on eBay again going with amazon instead!

I was not ever messaged or shown there is a 10% seller fee! This is just a complaint but eBay is money hungry scum. 40$ charge what a joke. Learned my lesson good by eBay.

Ebay is not charging sales tax from US buyers any more?

I had a couple of sales since the beginnig of July. They started charging sales tax from canadian buyers of course. However, they didn't charge tax from an US buyer this time which never happened before ever since they changed a policy. What's more, ...

Resolved! Sell On ebay

Hi,How to start selling my product on ebay?,Thank you.

Resolved! Rogers outage affecting sales today???

I havent had a sale today since shortly before the outage occurred - is anyone else experiencing the same, or is this just an individual anomaly?

Canada Post Down Again - Monday 11:00 EST

I was doing shipping labels, then this message appeared... Please be aware that CANADAPOST is experiencing issues at the moment. We apologise for any inconvenience and if affected, ask that you try again later. Veuillez prendre note que CANADAPOST re...

Does Ebay Canada charge fees on USA buyers sales tax when we sell

Use sports card sales worldwide other than Canada

Are there any taxes being collected from sales outside of Canada or are they just paying their import fees from the declaration? Used sports cards that tax has been paid on are getting taxed over and over and over again doesn't seem fair or right so ...

Canadian taxes now being collected July 1st. eBay has now become feebay!!!

Well folks,Here is my rant. Some people were caught off guard on this collecting of taxes by eBay Canada. Personally my spending will dramatically decrease on this site as will probably many collectors, with transition to other sites where this is no...

Zero views

I've noticed recently that items I've listed get no views for several days. This is quite unusual based on past experience. Is something going on with the search engine? An item I listed 4 hours ago hasn't yet shown up in a search on either eBay or p...

How long for Refund on Voided Canada Post Labels

Hi Fellow Sellers. I recently had two rather expensive Canada Post shipping labels that I had to void through ebay shipping. I was wondering if anyone has experience with the timeline involved. I don't ever remember having to void labels before. Natu...

can't generate customs qr codes on CP's website.....anyone else?

when i fill in the Customs form on CP's site and click submit it just takes me back to the blank form. No matter what trick i try the same thing happens, always back to a blank form. One time i got a 'Zero time blah blah blah' error message. Anyone e...

Can't use electronic Customs Form-SERVICE UNAVAILABLE ZERO SIZE OBJECT

For the past 2 days I have not been able to use the online electronic customs form on Canada Post's website. I get through to the finish, a barcode is generated but when I try to have it emailed to me I get the error: SERVICE UNAVAILABLE ZERO SIZE OB...

Canada Post Online Rate Calculator Down. Rogers Related?

Just tried to do an online shipping cost estimate but the online Canada Post rate page is not working. Anyone else getting this? I assume that it is related to the Rogers outage today.

Fastest way to list about 500 different very diverse items

Hey guys! So I haven't been paying much attention to my eBay store in the past year and I now have a huge backlog of roughly 500 items to list across all categories. I have always used "File exchange" so far but I don't think it exists anymore. So......

Canada Post Shipping Prices are Getting Brutal!

Been on ebay for over 20 years. Live in Ontario and shipped a small paperback ( 160g ) to BC the other day. Cost me over $21. Today I shipped an 800g book from postal code P0J to Ontario postal code L1B ( not that far away ) and is was $21.21. Added ...

Canada Post down for the weekend and Monday?

i just got home from the PO. I was told that the CP computer system is down nationwide. Has been all weekend and still is today. Apparently this was a planned update to the computer system. So no packages can be shipped anywhere. I could only buy Can...