Seller Central

Resolved! How to Get a Buyer's Contact Information

I used to go to Advanced Search and be able to access a buyer's contact information but they must have changed that because I can't find the option. Does anyone know how to get a buyer's phone # etc.?

Resolved! Seller Report missing most transactions in 2021

Hi, I have transitioned to the ebay managed payment sometime in June 2021. I cannot seem to be able to download any transaction made prior to this. I am running the report under the seller hub, payments, then "report" on the left side. I went and req...

The list of excluded countries eBay forced on us

I checked today the list of excluded countries on the Canada Post site and noticed that following countries that are entered on our listings as excluded are open for shipping:Switzerland, Israel, Greece, Latvia, Estonia, Indonesia Isn't it eBay duty ...

Why is eBay adding shipping exclusuions to my listings?

I'm starting to get foreign buyers asked why they are excluded from my listings. I offer items Worldwide without ANY exclusions but I'm now seeing the following countries excluded on all my listings: Excludes: India, Brazil, Israel, Philippines, Ukra...

dash board / performance / seller level / monthly breakdown

Hello. I was just wondering if any other sellers are having no updates to their 'monthly performance' #'s. Mine have not had an update since Oct.4.21

Resolved! Ebay Canada's Biggest 4th Quarter Of All Time Started Comment On Ebay Advertising In Your Location

All online platforms are competing for 4th Q sales. Buyers are drawn with great marketting techniques. When Molson's Brewery was asked about them spending so much on Grey Cup advertising the CEO said "I'm not sure exactly how much product we will sel...

Where to find offers sent to buyers?

Sent a few offers and i can't find where we can see an historic of them? I searched on google and i find only .com answers, and it seems to not be the same on .ca I know on the right where we have the send offer, we can see them, but i think that whe...

Just wonder why some sellers are undersell the items on ebay?

https://www.ebay.ca/itm/324064477436 It's a new bluray for $ 4 with free shipping in Canada. Since it has 3 discs, the minimum shipping cost will be $3.60 tax included through lettermail, and then there will be fee 50 cents from ebay. Even if the sel...

Resolved! No confirmation of sale

I was checking my order page on eBay and found that I had had a sale 12 hours ago, no confirmation on either my Firefox or Google account. Anyone else have late confirmations?

dead sales for Canadian seller listing in us$

I don't know why but I have recently a Dead sales for 6 days. I am a Canadian seller that listing in us$. Is there some Canadian sellers that is in the same situation than me?

Not sure what to do here. What would you do?

I have 2 ID that I sell CD's on. My main one that has 2750 feedback and 1,882 active listings that are both on both .com and .ca and I am paid out in US$. Although sales are down, I still get at least 1 sale a day from mostly US buyers on .com (only ...

Awaiting payment bug

Got an item that just sold earlier and i have the notification: sold - awaiting payment But when i go in my orders, the item is not in the awaiting payment orders... it's in the awaiting shipment Is it paid or not? I did not received a paid ship as u...

eBay Managed Payment & US exchange rates

I am not a big fan of the Managed Payment system in eBay, mostly because I sell on both sites & my Paypal account was in US funds tied to a US bank. It was always pretty hand to have some US funds in my Paypal account to shop with on eBay. Now we mus...

Shipping Supplies Coupon

Has anyone else recieved thier shipping supplies coupon yet this quarter? Usually I get it within the first few days of the quarter, starting to think something has gone wrong on eBays end.

Item Must be Jinxed

I have sold this particular item 3 times & had non-paying buyers. So I sold it for the 4th time (even had a bit of a bidding war) but was a little concerned about getting paid as it was a new ebayer with no FB. Well I did get paid, shipped it last we...

Is it legit to select tracked shipping option and ships as mail?

I would like to ship a +/- $80 item as mail because tracking and fees eating all the money. It keeps me from lowering my price and sell my item, but i'm too scared of premeditated INR scams... Lettermail and letterpost options are like a ''you can sc...

Only US buyers off .com. Listing on .ca, listings don't show up. Rant

Almost all the buyers that I have had over the past 2 weeks have been buyers from the US. I've listed on both .com and .ca and under 2 different ID's. The .com listings get views within an hour of listing, .ca listings start getting views in 24 hours...

Recent observations from dot com

Items are not getting views all of the sudden - The eBay Community I'm in agreement!! Have you noticed similar? -Lotz

Selling limits? What the heck?

Hi All, I haven't sold on eBay in a number of years. Can anyone tell me what the deal is with the selling limits? When the heck did this happen and why was it implimented?

Managed Payments...Invited May 4, Threatened June 1

The timeline for registering for managed payments seems to have drastically reduced. I've been reading for months how people have been able to keep listing and selling normally for a long time after being 'invited' to managed payments. At least nearl...

Am I being scammed by a buyer?

Buyer purchased a working mainboard. Sent me this pic telling me the board was bad. I even called westinghouse (and they responded). There is no way this is remotely possible. Buyer sent me this pic. Is this photoshopped? Any other tv person out ther...

Selling on ebay.com in USD with Managed Payments for Canadian sellers

Hello, Could anyone clarify if Canadian sellers can still list on ebay.com in USD after we switch to MP?Can we receive payout in USD either to US bank or Canadian bank with USD account?Can we even list on ebay.com with MP or are we going to be limite...

Upgraded my whole listings and my visibility is gone

Anything i did wrong? I used to have 2+ views on my new listings most of the time in the first minutes and often reaching 10+ in the first day. Even once in a while i had 40+ in one hour on random not popular at all listings (was very very suspicious...

Reducing price? and selling costs.

How long after you have listed an item do you consider reducing the price? How do you determine what price point? I sell CD's and prices on ebay are all over the place and so are sales. All my CD's are in almost perfect condition and if they are not,...

Am i getting aim by a scam?

I shipped a few sales of pokemon cards to US by letterpost recently, using plastic sleeve + toploader and a bubble mailer. I just listenned to my voice mail on my phone and i got a very weird message from yesterday. It seems to be an automatic messag...

Glass half full kinda situation: I have to confess, I kind of like the weekly "paycheque"

Wilst I've been only self employed for over 13 years now I did do my time with both this career and a "9 to 5" career for 21 years before that (remember I'm medium old). Very busy times. Anyway in the pre MP days, I accumulated the $$$ in PAYPAL and ...

How to best ship Cards....

First time selling cards, Pokemon, Digimon etc. and I have to ship now. The value of those cards is between 350 to 100 dollars. Is there anything I should do to avoid any mistakes? Thanks for your help.

WARNING - Ebay has changed its return policy.

I'm writing today to advise other ebay sellers of something very unfortunate that I've just discovered. As you may know, sellers have the options of selling with returns, or by stating returns are not accepted. The Returns Not Accepted option is subj...

New seller

I a new seller and registered on eBay for the first time. The item I have listed does not start until Monday, October 7, 2021 at 7:00 p.m. and ends on October 14, 2021, same local time. I am unable to remove the link to my chequing account for automa...

Ebay Canada Shipping Calculator problems

I'm this close to quitting Ebay to sell anything due to their horrible shipping calculator and interface.Every time I try to add flat shipping rates for outside of Canada to the USA, the dollar amount I enter and then save comes up as "zero - free sh...