Seller Central

How to Use netparcel now?

eBay stopped using paypal and transactions won't show up in paypal. So, how do you use netParcel for shipping?

Question about Expedited label and SnapShip

I think I’m having a senior moment, just can’t remember, long time since I had to ship a parcel with tracking. If I print off a label for expedited parcel tomorrow using SnapShip, can I wait until Monday to take my parcel to the post office, then add...

Need Help - Ebay Ended My listings as Counterfeit and Restricted my account

I started selling here few months ago, I have been listing original brand clothing (Nike, Adidas etc).I dont know why ebay after every sometime mark any of my listing as counterfeit and sends me an email.I have now got 4th email and this time my acco...

Resolved! Ended Listings - How Long Available to Relist?

As a seller, if you end a listing, how long is it available in unsold and available for relisting?

sell on ebay

Canada Post Small Packet Form CN22

Just sent off a package to the USA today and had the correct small packet formCN22 filled out as usual. No problem. There has been an option to fill these outon line for quite a while, as well as using the form. The Postal Clerk advised that asof Sep...

Resolved! They finally got me MP. but I haz a Question

From ebay MP info.How will I pay for my shipping labels when eBay manages my payments?You may choose to pay for shipping labels by having the costs deducted from your earnings, in addition to using a PayPal account. I use neither to pay for postage s...

Buyer initiates Refund Request but adds weird reason???

I had a buyer purchase and pay for an item a couple of weeks ago (September 4th). It was on a Saturday so I informed the buyer that his item would ship on Monday. I had 2 of these items so after the first sold, I listed the other one as well on the d...

Resolved! Buyer no longer becomes a registered user after I accept his offer

I accepted an offer for my Pokemon Shining Fates Elite Trainer Box but the user is no longer a registered user. I'm worried that he is a bot because they made their account the same day that I listed my item. Their username is their name then 4 digit...

Resolved! Signing up for Managed Payment, SIN# why?

I don't have a store and my sales are fairly low so I'm sure that I'll be among the last of the sellers asked to sign up. A buddy of mine who does have a store was asked, and along with his financial information, ebay asked for his Social Insurance N...

Funds on Hold--Final Message

Please read my final message on this subject under my previous poston "Funds On Hold" Thank you ~

Canada Post tracking shows "Out for delivery" for 20 days, How to process this situation?

I shipped a parcel within Canada at the end of August, but the tracking information is stuck with "Out for Delivery" for 20 days. The buyer hasn't contacted me so far, and I also haven't contacted the buyer yet because I wanted to hear something from...

New EU VAT regulation problem for sellers...

I just went to ship something and saw this:"Please be advised that Canada Post has not yet updated their services to follow the new EU VAT regulations (IOSS) which went into effect on July 1, 2021. If you sell an item valued up to 150 Euros to a buye...

Bundle a private offer

Hi there I got someone actually offered me in private to deal a full set of cards i have that is 12 listings. I just wonder how can we do this? If we conclude in private, the buyer need to request total for the items and we can set up a total price f...

Are Sellers Lettermail Sales in Jeopardy?

Over 50% of my sales are sent CP lettermail within Canada. Over the past few weeks I've had a couple returned for "insufficient postage" due to exceeding dimensions. They were both barely over the 2cm thickness limit (maybe 2.2 -2.4cm) so they were d...

eBay Selling Promos

Keep an eye out in your sellers hub. As of late there have been a few offers floating about for everything from Pokeman cards to No FVF's on Clothing, shoes and accessories (Limit 5 items). Additional promotions can also display on dot com if you qua...

Where to upload scanned ID photos for verification?

Hi. Can someone please direct me the link to upload scanned ID (drivers license) for selling verification. There's no option in my eBay Personal information. eBay Chat links me to the option of typing in my drivers license digits but that's not what ...

FYI New Fuel Surcharge Packet/Parcel rates error for Small Packets International and USA

I don't know for sure how/where all this is applied, nor how wide the error is, ie I don't know if it only affects my PO or if it affects them all. Today was the first day the newly defined "Packet" and "Parcel" rates came into effect. At least at my...

Canada Post On-time Delivery Guarantee is back for Canada

On-time Delivery Guarantees has resumed for parcels shipped within Canada starting August 23, 2021.Parcels shipped prior to August 23 will not qualify for the guarantee. The On-time Delivery Guarantee will apply only to Canadian deliveries of Flat ra...

PEOPLE, PEOPLE - QUIT YOUR BELLY-ACHING re LATE SHIPPING/DELIVERY/HANDLING/ TIME DEFECTS.

People, People - Quit it already! You don't have to get late delivery defects.Foil eBay and the complaining buyers. When listing pick the longest possible handling time and the shipping with the longest delivery time. I have been doing this for years...

Reversing Negative Feedback

So I have a new buyer who just left me very positive comments feedback but mistakenly hit the negative button. I sent them a feedback revision email but they say they never got it. They are totally confused on how to correct it. In fact they were sho...

Free Shipping Supplies Coupons for Stores

Hi! I opened a store in mid July and am wondering when the next quater will be to get a free shipping supplies coupon from Ebay. Also how do we get the coupons via Email? I have been searching the website and can find anything yet. Thanks for clarify...

Resolved! Uh-oh. We ran into a problem, but we're working on it. Please try later.

Hello everyone, it's taking a long time to get to my order page the last few days. Anyone else having this problem? Thanks.

Ebay Labels Promotional Discount

Quick reminder: Ebay Labels promotion for level 3 discount ends tomorrow. Get your parcels processed to collect the savings. After tomorrow rates return to Level 1. eBay Labels -Lotz

CAD 1350 stuck in managed payments and eBay refuses to Pay

A buyer had placed an order on May 25th and the money was supposed to be transferred to PayPal which never happened. We never shipped the products since we never received the funds. On June 03 (after eBay disconnected PayPal), the buyer disputed and ...

3 Months since ebay suspended new listings/edits because I won't join the MP scam

and they still have not ended my existing listings even thought they started to threaten that back in April. I did however cancel my premium store subscription yesterday so Ebay is losing the $59.95/mth i've been paying them for about seven or eight ...

Is overprice with best offer added is a good selling strategy?

I'm thinking about doing it on some or every item i have since most of my sales comes from offers, but at the same time i don't think everyone like to bargain so i'm not sure this is a that good selling startegy. I'm thinking too about the fact that ...

Ebay HST number

Ebay is charging me HST on their fees.When a company is charging HST they are required to provide there HST number on the invoice where they are charging the HST. I cannot find Ebay HST number for the tax they are charging us.Where can I find the Eba...

Many lost packages this year with Canada Post

Hi, for item that I ship with a value under 100 $ I usually choose to ship with Post Canada without tracking. The reason is if I ship with tracking the percentage of the shipping cost will be too high for the item value (14.60 $ and up to ship to Can...

managed payment Declined Waiting for retry

ive had managed payments for over a month now, everything was fine untill the last 3 payments, they have not gone through,...i get this message -Declined Waiting for retry- i have over 500 bucks owed to me by ebay. ive been on the phone with them and...