Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Resolved! Time Away not working

I have my Time Away set until Oct. 28th, so I was surprised when I got a sale yesterday. I didn't want to start selling until Canada Post is up and running well. When I checked the dates on my time away they were correct, but when I went to a listing...

STRIKE UPDATE (Oct 9, 2025): Shift to Rotating Strikes Starting Oct. 11

Notice from Union: Thursday October 9 20252023-2027/342No. 151Today, we are announcing that starting Saturday, October 11 at 6 AM local time, CUPW will move from a nation-wide strike action to rotating strikes. Locals that will be rotating out will b...

Will ebay allow Canada Post labels for USA if tariffs are overturned by Supreme court?

trumps IEEPA tariffs are headed to court next month and most likely will be struck down by the end of the year. I am now curious if ebay would then turn Canada Post labels back on for Canada to USA shipments? I know CUSMA can't be claimed for Canada ...

Country of Origin for Postage Stamp Lots

What does one put as counrty of origin for a lot of postage stamps that come from many different countries? Lets say 100 different stamps depicting birds from perhaps 25 countries. Such a lot might have been printed in many countries and then put tog...

ChitChats to USA After August 29th without a SKU?

I used to use ChitChats extensively to the USA, but have not post August 29th. I switched to Zonos afte August 29th and have had good success. Now that Canada Post is no longer an option, I'm wondering about switching back to ChitChats again. Right a...

eBay Charging Fees For Listings Even Though It Shows No Fees

This is happening all the time to me. When I go to relist items, I always check if I will be charged extra fees as I sometimes go over my allotted store subscription number. Today it said I would be charged only 3 extra fees. But when I look at my tr...

eIS Canada coming October 2025

https://community.ebay.ca/t5/Announcements/eBay-International-Shipping-is-coming-to-Canada-this-fall/ba-p/526003

Stallion Express notification about credit debit DDP duty variance charges

Received this notification..Anybody else? Does it mean like small adjustments or did anybody have bad surprises? Hope I am not going to see 100's of dollars bill, I try to be honest with this stuff.Surprising Stallion Express saying they even provide...

Thanks You for more AI BS: This determination was made using automation or artificial intelligence

So I made 2 cancellations last week because buyers were lazy to cancel sales after not wanting to go through.One sale was US buyer didn't want to pay 75% tariffs. Didn't like that apparently so didn't even nother to respond. I sent in cancellation an...

Chinese COO Products Get An Additional 100% in Tariffs Stacked Onto Pre-Existing Rates

Just like that all the prices that I set on all my listings to prepay these tariffs are wildly incorrect. Effectively this is a trade embargo on all products made in China buy the US.Luckily I don’t have many orders heading down there, unluckily I ha...

Rotating strikes start Saturday so it is time to reopen the store.

Rotating strike is better than a strike so I am going to reopen. I am sure my TRS is going to take a hit as I have not sold nothing for close to a month.. except for 2 that I sold on the first day of the strike.

Summary/ Overview of US De Minimis repeal and effects

I thought it would be helpful to put together a summary of where things stand based on current, known information. GlossaryCPC - Canada Post CorporationCBP - US Customs and Border ProtectionEO - Executive OrderDDU - Delivery Duty UnpaidDDP - Delivery...

EIS + Ebay blue banner warning mess

I have looked at some Canadian sellers listings who are using the EIS program in Montreal for instance and it appears as if the shipping fee to the USA for a small item is 2 1/2 times the rate I get through chitchats. Keep in mind I live in Toronto s...

Shipping with ups to the usa from canada

Im having issues sending a stone carving from canada to the usa. I have had my box returned 4 times.After contacting ups the customer service can't speak English well. They don't seem to be able to tell me what type of documents I'm missing. They onl...

Does Fedex charge random fees if just shipping within Canada?

I know Fedex and UPS have a history of making up crazy fees that aren't disclosed at the time of purchase, but for UPS we havent had any problems when shipping just within Canada. UPS is charging twice the amount that fedex is for a shipping rate and...

Take out your crystal ball regarding Canada Post

Take out your crystal ball regarding Canada Post. What do you think is going to happen? Are the postal workers going to be on strike till Christmas? Canada Post has 45 days to produce a plan re the proposed changes, are the postal workers going to st...

Almost lost a sale over tariffs...

Buyer in the US bought a coin set from me last night. Not long after I get a cancellation request with a message from the buyer explaining that because of the tariffs for Canada items, he can't afford that and wants to cancel. Thing is, anything ship...

How is it that people here think EIS is going to save them?

In respect to being able to sell to Americans again? You have absurdly high inbound shipping to buyers that will surely deter them and extremely long shipping times. At the end of the day if the math and time dont pencil for a prospective buyer they'...

The new country of origin field that they added...

I went to the page that talks about the new country of origin (that may be required to make listings visible to US buyers). How do I bulk edit? It says I can. I can edit the region for manufacturer, but that's a different field. This country of origi...

Seller Research - No More "All Sites" Option?

Hey all - I could very well just be missing it. But under my "research -> product research" tab, I've lost the ability to select the "all sites" option and now my queries for past sales only shows items sold from Canadian sellers. Help!

How to do combined shipping?

Can anyone assist me in setting up combined shipping? 98% of the information on the internet shows setting that dont even exist in my settings. I have "Allow Invoice Requests" turned on. I have a calculated shipping rule in place. What am I missing/d...

Resolved! Shipping from Canada to the USA with UPS

Any one in Canada have any success with shipping to the USA using UPS? I have used Canada Post but seeing they are on strike they are not an option. I have used FEDEX international economy which is very fast 2-3 days and a bit more expensive but has ...

chit chats express requiring manufacturer details

Hello,I use Chit Chats Express to send most of my packages to the US now but I have an issue with them-each item requires the manufacturer details and a lot of what I sell is vintage and impossible to find that info. I had one the other day where the...

Tariffs Tipped the Scale — The Storm Has Arrived

The storm clouds were visible months ago, but now that tariffs have hit, the scale has tipped. Selling on eBay as a Canadian just isn’t worth it anymore. It’s not only tariffs. It’s the 2–3% of headache customers, chargebacks, returns and poor phone ...

delete

delete post, not sure how to do so myself.

Quarterly shipping supply coupon

Your quarterly coupon may have reached you. Anyone know if the shipping supply store has a back up shipping method? Their new handling time is 15 days. Still showing as Free Standard Shipping w/o a specific service.

eBay Payouts

An FYI for anyone this applies to. eBay has a lock you can put on payouts. Unfortunately at their discretion(eBay) can override and force a payout. Was waiting on charges for several postage charges from early Sept to come through. A few have already...

Can’t switch from imperial to metric

I am manually moving a friends listings from the .com to .ca, but every time I create a new Canadian listing and choose metric parcel dimensions, it defaults back to imperial dimensions. Is there some account setting I need to change to make this wor...

My maiden experience with Zonos/Canada Post - so far so good!

After conducting a number of experiments on the Zonos app, I became confident enough that Zonos was correctly calculating the tariffs on compact discs (HTS 8523.49.30.00) as $0.00 to turn shipping to the US back on for compact discs only. Because of ...

How do a I get a CUSMA certificate?

Stallion Express wants to see my CUSMA certificate, there's some change where we can self-declare our items as CUSMA compliant. I have two things that are CUSMA compliant (if the requirement is that they be made in Canada), I sell Royal Canadian Mint...