Seller Central

Is there a way to extend Best Offer window?

I think Best Offer window used to be 48 hours, right? I received an offer on one of my listings but since I didn't check my e-mail yesterday, when I had a chance to look at it today it has already expired... and apparently the window for me to accept...

Shipping to US over 800 USD (and shipping through US to overseas over 800 USD) - what I need?

I have a replacement part of a commercial machine on sale and I have a potential buyer in Europe interested and asking about shipping. The value is in excess of 800 USD. However, I realized I will have potentially a similar issue when shipping to the...

Resolved! Seller Hub - Orders ... How to change startup View

Every time I open Seller Hub / Orders it takes me to "Awaiting shipment". How do I change it? I prefer it always opens the All Orders View. See picture. I can bookmark the All Orders view of course, but still want to be able to click through directly...

Us dollar account in a Canadian bank

When eBay started sending money direct (without payPal) I submitted my US dollar account which is in a Candian bank namely Bank of Montreal (BMO) . It was rejected and I had to give my Candian dollar chequing account number to receive my money from e...

As a Canadian seller, can i ship DVD’s to USA?

Just got off chat with an Ebay employee, and to my dismay, apparently you can’t sell DVD’s to US?This is huge because they would be the “big fish” market that i was planning to appeal to. Why is this the case?Can i not sell VHS and CD’s also?Any repl...

"Relist continuously" & incorrect "Not relisted" data

Hello all! So I've reached out to eBay twice about this - most recently today where I spent over an hour with the online chat representative. I'm curious whether anyone else seems to have this issue, as it seems like I am the only one based upon the ...

Appeals

Hello On April 28th I sent a sportscard worth $275.00 (shipping included) to a buyer in the U.S. At that time there were huge delays with anything going stateside as it went MIA in Chicago. The buyer claimed no delivery and was granted the refund. I ...

"Contact Buyer"/messages problem

Is anyone else having this problem? I tried clicking from the email, from the listing's page and from the Seller Hub and it keeps taking me back to the Messages Inbox.

I offered economy shipping but the buyer chose expedited

Hi there. This eBay shipping is a bit of a two-edged sword, either that or I am doing something wrong. I offered economy shipping for my parcel, the customer chose expedited, I'm not sure if that's something eBay offered them? I am trying to purchase...

Where buy return shipping labels - US buyer sending back to Canada

I don't get many returns but I had a buyer last year who didn't want to buy the shipping himself and expected me to give him the shipping label. I ended up refunding him in full instead of the return. In case like this, where do I buy labels most cos...

CONTACT BUYER NOT WORKING?

when i go to sold listings/items and drop down menu in selling manager/hub, to hit contact buyer, usually a box is given to type your message. Now it just takes me back to inbox messages.

Ebay fees on $5 and under listings not worth it

What a joke sold a item with shipping $8.95 recieved $7.47 back over 16.5% never sell items less than $10 again

Actual cost to sell from Canada to the U.S. is now 16.26% on sales under $7500.00

A $200 sale with $20 shipping generates these fees:Final value fee: $27.61 `12.55%International fee: $0.88 0.4%Final value fee: $0.30VAT: $3.74Total fees: $32.53 or 16.26%.

Did ebay remove option to print address labels for multiple orders?

As of Today, I am no longer able to print address labels for multiple orders at once (my address and the buyers address).I sell cards so i usually just ship via plain white envelope + stamps. I just need the address labels.Under orders; I was able to...

Checking on Store FVF Fees chart

@femmefan1946 posted up the link to store selling fees in another thread - https://www.ebay.ca/help/selling/fees-credits-invoices/store-selling-fees?id=4122#section6 I have been poking around giving a store some consideration. I would appreciate inpu...

Has anyone received their supply coupon, for July yet..

Haven't got mine yet, thought they showed up on the first or second of the month??

Searching for Stores, Sellers with Advanced Search

Anyone else seeing similar when they attempt a search for a seller or store in advanced search(ca & com)? https://srukde.vip.ebay.com/sch/ebayadvsearch?_sofindtype=0&_byseller=1#bysellerhttps://srukde.vip.ebay.com/sch/ebayadvsearch?_sofindtype=7https...

Dealing with DAMAGED large and heavy items during shipping

During our two week eBay restriction we took a hard look at the items that were received damaged (at the customer end) and our methods of packaging and shipping. As consumers ourselves we know what it's like to expect something new but not recieve it...

Ebay won't let me refund, it keeps giving an error (managed payments)

Buyer is asking for a refund as they're saying a region free disc doesn't work for them, which doesn't make sense, but it is what it is. I went to refund the buyer and it gives me an error message saying it can't do it. The refund is only for $16.35....

Manage orders awaiting shipment

Up to about a week ago I / we could highlite any number of orders from the "awaiting shipping" page, and then the drop down choice in the "shipping" column included a "print shipping labels & invoices - for your own records". That option is now only ...

I just deleted all of my 1800 listings time to boycott Ebay Management Payment

I just ended all my 1800+ listings after talking to Ebay costumer support as they would not transfer me to supervisor.Reason is now i find out that get thisA buyer in Canada can make an offer on an item thus you as seller thinking that the item will ...

Resolved! Another Glitch?

I needed to delete a listing today. Tried copying the # and going to "end my listing early" and got a "we've looked everywhere" message. So I went onto the site map for ending a listing, same message came up. I had to go through pages of listings to ...

Feedback Comments Visibility Feature, What is it for?

I must have missed the memo on this new feature. When I click on the little info icon I'm told "You are unable to change your comments visibility because you have active listings". OK ... so does this mean anyone who does not have active listings can...

Resolved! Questopm about paying eBay monthly invoice

I got my eBay invoice for June. My invoice has always been paid automatically through Paypal. I assume that is no longer the case. Do I do a one time payment or will the payment come off automatically?

Automatic Payment method not required for sellers - was told by support - not how I see it.

I went in to fill in my bank info in my profile .. it shows US Bank information there.I called support and they said there is a memo they received today Ebay is no longer offering the option for Canadian sellers on .COM website to have USD bank accou...

And the next hassle with the MP changeover is: My Fees weren't paid this month

i've had a Paypal Billing Agreement with ebay for over a decade. Like clockwork my fees come out of my Paypal account on the 30th of the month. But not on June 30. I was enrolled in MP on the 28th of June. Did MP cancel my existing Billing Agreement ...

Resolved! Anyone understand why we are getting Tax invoices?

I am showing an invoice that I am owing $125. I clicked on it to see the deatials, sinse I thought we are not being invoiced anymore, I thought maybe its from before managed payments. It is saying that this is a tax invoice. Details are kinda vague, ...

Has Ebay Limited Search Characters in Some Titles?

I'm not sure if this is just an issue with the App (there's lots of strange issues unique to the App) but I've discovered that SOME of my items are not being found AT ALL in searches if keywords are not in the first 30-35 characters of the title (not...

Managed Payments MP Funds Withheld

I have been a member of eBay (mush360) since early 2k, and a seller since 2010 under Ruben’s Hub and a seller for this account since 2020. It has been two weeks since our eBay accounts have been frozen pending a review. We have uploaded all our docum...

This is absolutely insane - managed payments!

Ebay keeps sending payouts, and they say it shows deposited into my account. Not one has arrived. And they even send emails every two days showing its sent again.... Now I need a letter from my bank stating the deposits aren't there...Has anyone else...