Seller Central

Haven't started MP transition yet - received invite today - already purchases & payments are refused

The issue I am facing is that buyers payments are now being refused at Paypal and Ebay, even though I haven't even started the MP transition process and I haven't received any deadline by Ebay yet, just received the invite for 15 dollar today. That's...

Resolved! Partial Refunds

How do I now go about giving a refund for combined shipping overpayment. A buyer purchased two items and was charged the full shipping on both items but I offer combined shipping for the same cost which they did not receive at time of purchase.

Strange SNAD Dispute... Any Ideas?

I'm not exactly sure what this is, but it appears my buyer has filed a SNAD with PayPal (or their CC) 3 days after I shipped (hmmm... quick shipping from one side of the country to the other). I'm not likely to engage with the buyer, because it reeks...

MP Want to should I use a Canadian bank account or USD account?

Not sure which to use. Most of my listings are in US dollars but I've started to use my .ca account now too. Sales are probably split now 65% US and 35% Cdn. I'm not really worried about losing a percentage or two here and there. How does MP's US con...

Resolved! New to MP, I need help signing up.

I just got my notice to change to MP by June 15th. There is no point in dragging my feet and waiting, I decided I just need to bite the bullet and sign up.My problem is that I am nearly 79 years old and I have some memory problems. I am fine doing eB...

Does ebay give special privilege for some sellers?

A couple of months ago, I tried to sell an adult magazine. Before I listed the magazine, I chatted with an agent and checked the guidelines. So I followed the instruction such as covering the exposure of the skins and then listed it on the magazine c...

"Late Shipping Rate" - things that make you go Hmmmmm

Since about mid-April, my US late shipping rate has risen from around 1% up to 1.79%, because of the US problems oftentimes discussed in other threads. By some modern miracle my "global" shipping rate has been 0% 80% - 90% of my items are not tracked...

Seller Hub Shortcuts

Anyone else missing all their Seller Hub shortcuts they manually entered over the course of recent time? Mine are all gone on both dot ca and dot com. They were a variety of tools I use regularly for researching products, Canadapost links etc. This i...

Resolved! Canadian Banks and US dollars- Managed Payments.

@ simeovivia0 --If you are selling in USD, you do not need to register for managed payments at this time. We’ll reach out to you when it’s time to register. -- Weekly Chat. Well, no.I for one sell in both US dollars (dotCOM) and in Canadian dollars (...

Can I pay for faster shipping out of pocket for my buyer?

Hi! I am a new seller, so sorry if this is a stupid question. Due to the pandemic and how sktechy the mail system can be right now, I want to upgrade my buyers shipping to xpress post US. I will be eating the cost myself, it's only like $5 more. Is t...

Any progress with shipping rate tables? Create both Canada by province and US state? Delete unused?

It's been 3 years. I tried to setup rate tables when they were released but they were so cumbersome and limited I just gave up on them. For instance on Ebay.ca you couln't get rates configured by US States. on EBay.com I can't get configured Canadian...

Managed Payments and PayPal

Right now I am still under the 'old' system of using PayPal for my sales. I received the messaging that I must convert to Managed Payments or else, so I'm trying to learn about Managed Payments. Apparently under MP, buyers can still pay for items pur...

.CA Economy Shipping Estimated Time Glitch. AKA Shifting Sands of Economy Shipping Times.

A .CA item sold Friday and the estimated Economy shipping time from Canada to the US showed up as 4 to 7 business days instead of the longer timeframe it showed before. That was a shock, and when I checked my listings this was across the board for ab...

MANAGED PAYMENTS IS COMING TO CANADA SOONER THEN YOU THINK!!

Just got this email this afternoon and it looks like eBay will be implementing the registration stage into Managed Payments in the coming weeks... It's a good thing I changed my store subscription from yearly to monthly as of April 1st/2020 as I will...

Resolved! .com MP sellers - are pending funds available for USPS label purchase?

Will be switched to MP next week and signed up for USD to avoid paying exchange fees on label purchases on .com for USPS, FedEx, etc.Asked an MP specialist in live chat if pending funds will be available to purchase these labels and was told flat-out...

Why buyers are nervous of "us", an interesting read of the buyers perspective

This has been discussed here before, but I thought it was an interesting read... https://www.cbc.ca/news/canada/ottawa/online-shopping-paypal-ottawa-purchase-protection-1.6046831

FYI for those still with PAYPAL email acknowledgements are intermittently MIA

Since last night about half come right away, the other half are MIA. The intermittency is weird. It is also not an eBay/PAYPAL problem, this is happening from any site that's using (that I use) PAYPAL.

Resolved! Shipping Calculator broken: temporary workarounds to use

We've found posts on ebay Canada Community that go back to the end of October of 2017 which state a seller noticed this problem with the ebay Canada Shipping Calculator where it won't show postage choices on the Item Listing page for destinations out...

ebay shipping label discounts

Any word or talk on when and if a sellers canada post venture one discounts will be applied to ebays shipping lables. Similiar to Paypal and Shippo linking a sellers venture one account.

Got the register for manage payments order.....

So got the request..... fine so went to educate myself , yes shocking I know, so clicked on the learn more video and this is where it took me : Neue Zahlungsabwicklung bei eBay | eBay for Business DE - YouTube SO.....canada ebay linked to germany man...

Special Promotion fee? Managed Payments

Just joined Managed Payments today. Does anyone know what the Special Promotion is? and is there a fixed % for that? My fees should be $6.33 -11.5% = 0.73 for this part of the transaction but then i get this discount? Fees based on: C $6.33Final Valu...

Why are addresses with non-Roman characters allowed?

Most shipping providers do not support non Roman characters in the shipping address. Why is eBay allowing buyers to use foreign characters in the address and name? You can't create a shipping label with these characters.

Ebay.COM + MP with Canadian local USD or Canada's U.S. subsidiary USD or Transferwise USD accounts

This topic was beaten up to oblivion here and elsewhere. I understand Canadian sellers with accounts on the US Ebay.COM can now attach the USD account when invited to Managed Payments. What USD account can I have? Can it be the bank of Canadian US br...

Enrolled in MP, How long until ebay activates it?

I was surprised after registering for MP when I got the note below that it would be so long to go into effect. Any feedback on how long it takes to get the notice that activation will be in two weeks? "Thank you for your interest in managed payments....

Ebay managed payment is a mess.

Around 16th. May, a guy from Ebay, Luis Alvarado, gave me a call and asked me to register Ebay managed payment.Because there was a 20% final value fee promotion for sellers register before May 18th., I've done the registration the next day. However, ...

Who writes these things?

"Congratulations! Since you updated your account details, eBay is now managing payments for your account." The author could get a job at the dentist:"Congratulations! You qualify for a root canal! or a medical center:""Congratulations! You qualify fo...

Shipping large and heavy items to the US from Canada

I am hoping to sell some items thru ebay from Canada to the US.The weight is about 60 pounds.I usually just buy on ebay. BUT am hoping to sell to another ebayer that I am in contact with and want to do everything thru ebay and Paypal. Can anyone sugg...

Tracking not updating

Just curious. I've only been selling for a few months and I've seen eBay tracking be behind by a couple of days but I now have some listings delivered weeks ago still showing no updates at all in eBay. Is it always this bad? (The CP updates are all a...

force mp date approaching, never used ebay shipping directly before only via paypal. can't add insur

as most seller might already got the email telling the manage payment date is approaching, i wanted to see how the ebay shipping works as i had never used it in my 19years on ebay.i have always used canada postal via paypal site directly attached thr...

Resolved! Absolutely Dead Sales This Week...

Hey all! I've had a very solid first 3 months selling and there has been a predictably in the consistency of sales. It does appear that every month towards the last several days of the month, sales taper off almost completely. This week has been the ...