Seller Central

Keep and Eye on Ebay tracking and Canada Post tracking (they may not mesh)

I just did a random check of Canada Post tracking and Ebay's link to Canada Post tracking. Canada Post reported the item delivered on Apr. 12th, which must have happened or the customer would be screaming at this point. Ebay, clicking on the tracking...

Using Letter Mail for Small Jewellery / Other Item

Is it ok to use letter mail service to be send from Canada to USA for a small jewellery /other item where the envelope is really thin?Someone told me that i can not use this service unless there are papers inside, else anyother item shipping to USA, ...

Shipping charges are now higher

First time I have filled out a Shipping form under the program Ebay has layed out. First of all , i only get a ne side of the sheet printed where I used to get both sides printed, giving me a record of where it was sent to, and the tracking number al...

MP getting paid in USD as a Canadian seller?

I'm located in Canada but sell exclusively on .com for USD The managed payments registration allows USD as currency but not US based bank account, they're forcing a Canadian bank. I have TD and RBC US located accounts as well but can't enter them sin...

Basic store subscription fee need breakdown $28.89

Store (Basic): Subscription Fee16 Apr - 15 MayCompleted-C $28.89 Monthly fee was $28.89 . I have a yearly subscription. $27.41 plus gst $1.37 is $28.89.Where does the $27.41 come from?

Order to Cyprus Intl Small Packet Air

An FYI for all Had a recent low value order to Cyprus. Shipped Small Packet Air International. UR#. 2 scans so far in eBay. Label created May 4. Jamaica NY 5:28am May 10 PROCESSED THROUGH USPS FACILITY JAMAICA, NY 11430No scans with CP/USPSUS parcels...

Covid, CP still not doing signature confirmation but USPS is?

Sorry, I'm probably late to this issue but the old threads about it didn't explain much and I don't know if they still apply. For shipping items in Canada there is no way to get signature confirmation, but usps is? So for certain items I should proba...

USD Payout to Canadian USD Bank Account

Just a quick question for anyone who may have knowlege in regards to this matter. If a Canadian seller opts to receive USD payouts to a Canadian USD bank account, are the USD's directly deposited to Canadian USD account simple as that? Or are there a...

Is the Canada Post website down?

I have been trying to get a shipping rate, but can't get onto any of the Canada Post sites.

Attention Tyler or other eBay employee

Please look at this posting. there is a major issue involved. "Why is a buyer allowed to open a case so early?" https://community.ebay.ca/t5/Seller-Central/Why-is-a-buyer-allowed-to-open-a-case-so-early/m-p/458659#M125175

Buyer not picking up from post office

Hey everyone! I have searched through old posts and sound some answers, but not everything I was looking for. I am now coming to tap into the collective wisdom of the group here. I sent an item, with tracking to a buyer and they attempted delivery on...

Resolved! If registering for MP in US$, what happens to current CDN$/Paypal listings?

I got the "invite" and am setting up for a US$ managed payment. I will be putting all future listings in US$ but currently have CDN$ listings only. What will happed with the payments on those existing listings? Once MP kicks in will the funds be conv...

A very rare customer request!

22 years on eBay and a first time request today! A customer sent me a message asking me to INCREASE the price of my item! Turns out they had a coupon and they couldn't use it unless my price was a dollar more as the coupon had a minumum price. Had a ...

Not worth selling on Ebay any more with this new Payment Management

I have written a few times about Ebay flaws and considering CLASS ACTION LAW SUIT I had mentioned before being top rated seller and it stated on the Canada site but also on other sitesThat meeting the requirements you get final shipping fees charged ...

Resolved! Listing just disappearing

I am in a process to go through my listed inventory in order to clean up some old listed items into my dead pile. Well...to my surprise...some listed items were not anymore (3 out of 150 so far). Please do not give me "have you check in your end item...

Managed Payments - Unable To Add New Chequing Account

I created a new chequing account a couple days ago. Today I spent about 1.5 hours on the phone with customer service trying to figure out how to remove the old account and add the new one. We went through a LOT of different options, but still no luck...

Explain Ebay Seller Shipping Fees

Hello: As I understand it Ebay charges a fee based on the shipping charges. So to take it further if I am a Canadian seller I understand I pay a shipping fee based on the domestic shipping if the buyer is international, I don't pay a fee based on the...

MP selling on .com - can we still buy USPS and FedEx labels?

Will be enrolling soon - sell strictly on .com and purchase the bulk of our labels on .com as we use a cross border service. Will this still function once we switch to MP? Will the currency chosen affect if we are able to?Hope someone currently enrol...

Canadian seller want to sell in us$ with managed payment

I am canadian seller and I want to sell on Ebay.com with US$.It is write on ebay : ''What kind of bank account do I need to accept US dollar payouts?You will need a US dollar denominated chequing account from a Canadian bank. ''Does people know what ...

Update Item Location

Each listing shows the item location, how do I changed that? I updated the "Ship from addresses" in my account but the location on the listings are still showing the old location. Thanks!

Resolved! ebay rejects refund dispute appeal -buyer came back to say got the item after all & wants to pay

Is this for real? ebay denied my appeal over refunding a buyer despite her coming back and saying she did get the item after all. She wants to pay for it for pete's sake! They refunded her same day she got it, yesterday. She's being honest and wants ...

Resolved! did buyer pay shipping?

one of my listings just said "paid-ship now". the buyer is from Chile and ebay xpresspost label costs $131 and it's asking me to purchase the label, is the buyer paying for it or what? is the cost of shipping included in what has been paid to me? I d...

The new payment management from Ebay

Because of their new ridiculous payment policy changes, I will be closing my Ebay account soon. I refuse to give eBAY any info about my personal bank account.

Managed Payments - Sell and receive in USD Dollars, option doesnt work here we go again.....

Got an email this morning that says I can receive ebay.com USD sales to my Canadian USD chequing account: https://pages.ebay.ca/seller-centre/fees-payments/usd-payouts.html BUT..... Because I clicked on the managed payments link in the past (but didn...

New Management Payment looking for info

Finally singed up to this new Ebay management payment and i think already time to leave ebay.I could be wrong but im asking to see if any others have noticed this Upon signing up and i just sold an item $1.50 and $3.00 shipping Now cant see the old w...

DHL tracking not updating in buyer's orders

Hi there,I have run into an issue where DHL tarcking is not updating on orders.I am shipping orders though Shippo and the tracking uploads to ebay fine, but the only info uploaded to ebay is "Tracking number provided". I can see the tracking number t...

Barcode scanner not working for listings

I use the barcode scanner on my iPhone to search items all of the time but when I try to do a listing and scan the barcode it will not except the identical barcode that I just successfully used to search the item.I want to individually list a large l...