Seller Central

Extremely Slow Mail Delivery to UK

Hello fellow sellers. Has anyone one else experiencing extremely slow mail service with small package airmail to the UK?I have now had 9 buyers in the last month open claims for their items not arriving. This is highly unusual for us.Another coincide...

500 Character Seller-Buyer Feedback - Who's running the pool on how quick this will go away? :)

All I have to say to say... Rename Feedback "Pandora's Box"

Buyer left a negative feedback but wrote "Very good."

It was shocking to see my score go down to 85.7% today from 100% positive feedback. A buyer left me a negative feedback but wrote very good. There's a reply button but I didn't bother asking WHY! It just doesn't makes sense. I used the Request form t...

Managed Payment Pay Out Funds

I joined MP to clear out the rest of the stock I had to sell. I checked off daily as my payment request. On April 6 it has down for the first payment to my bank and I still have not received it yet.When I check E-Bay said every thing was fine and I c...

Return shipping labels help

Ok I'm stupid. This is my first time where a buyer is asking to return an item he claims got damage. Fine... Buyer is in the USA. My problem as a newbie is how do I start to do a return shipping label for someone in the USA to Canada. I sent the pack...

Seller Protection - Managed Payments and Incorrect Address in EBay

My buyer has an incorrect postal code listed in ebay, but confirmed the correct one via ebay message.Because I switched to MP no longer get paid via PayPal, I can't double check the address matches what's on the payment. Am I still covered by seller ...

My store is top rated and does not show up for 3 months ?

Hello i am a top rated seller on ebay but my store has not shown up for over 3 months and hundreds of my adds i can no longer indavidually promote ? I have made over 30 calls since December but still nothing gets done. I Have talked to a suppervisor ...

Anyone use etsy and ebay simultaneously? Especially for arts and crafts?

I just wonder if anyone here also use etsy along with ebay. It's well-known that etsy is more specialized for selling arts and crafts. what is the main reason behind that preference? The overall fees between etsy and ebay seem to have no difference f...

Buyer expecting for tracked shipping after auction

Hi all, I have an item that has sold via an auction but has not been shipped yet. In my auction description, I indicated that the buyer should not pay until they receive my invoice. Here is the listing: https://www.ebay.ca/itm/393242061407 The buyer ...

Another GST Question

Hey guys,I'm pretty sure I know the answer here, but will just verify with you guys... I'm based out of Calgary, but have listed everything on ebay.com (not .ca) for years. In my experience, I would typically have less buyers when listing on .ca, whi...

April Tax Report & Other Fun Stuff

In the process of reviewing my reports in MP in this morning I noticed a new report called April 2021 Tax Invoice. (Note: I am an Alberta Seller that does NOT collect GST on sales.) It does display as a PDF if you wait patiently. It includes a total ...

Resolved! How do I offer combined shipping/give a partial refund?

Hello, I'm a new seller and I'm having some troubles with combined shipping and need some advice. I recently had someone purchase 2 items from me, but they said they could not request a total from me even though I have "Allow buyers to send one combi...

Another country - Norway - joins the "internet tax" crowd...

This might have been the case for a while, but I just noticed this today on a sale to Norway, the tax was added automagically as is the case for Australia, NZ, USA, GB Singapore etc.....more to come likely! As a side note, I've noticed lately that th...

What do i have to do from a legal/tax standpoint as a new BC seller?

Hi. I'm a 20 something college student who has decided to make a few bucks selling off my personal video game collection, as well as flipping the titles i've found at garage sales and the like. All used personal property. So far it's been a fun way t...

Canada Post Worker Stole Packages in Winnipeg

Came across this article today:https://www.cbc.ca/news/canada/manitoba/canada-post-theft-mail-carrier-packages-winnipeg-1.5990584 A Canada Post carrier left a trail of theft between January and February of this year. They certainly were busy, amassin...

Changing Banks Numbers for Managed Payments

After running in to problems with my other Bank account for MP.I can change banks so problem but I can't get rid on the old bank numbers.I have tried many ways but with no luck, and Help is appreciated

Buyer who doesn't read listing and buys by mistake

I wish people would learn to read. Buyer makes a purchase, pays for it, and then realizes he did not read the listing properly/or at all. Asks to cancel. All well and good. Not a big deal. Except for the fact PayPal keeps their fees. Not the end of t...

Managed Payments Discussion with eBay Staff

I missed the Wednesday discussion about Managed Payments with an MP expert.Can someone link me to it?

Problem With US Customer Checking Out

Hi,I have a customer trying to checkout and it says I don’t ship to her country ( in the US) which I do.Originally I had it set at flat rate and changed it back to calculated shipping and would refund her the difference and it still doesn’t work. Ive...

Add or edit SIN… Social Insurance Number… on eBay

Add or edit SIN… Social Insurance Number… on eBay Start at Seller Hub … Overview Go to … Selling Tools Click on …View My eBay Selling Click on …..Account… Sign in if necessary Click on … Personal Information… Sign in if necessary Go to…. Type of ID …...

Buyer's remorse PayPal case

Hello, I have a first paypal case from a buyer.I know they claim not as described because of buyer's remorse and I have proof of messagesalso they stated that they can't modify the bag therefore they want to return it....They also claim the bag is us...

Bank information and Ebay information Managed Payments

Hi all. I'm going to try to set up my managed payments information, but before I start, I'd just like some clarification from those who have already signed up. I clicked on the link I was provided on ebay.ca yesterday, but I backed out, as I have a c...

tax return with ebay income by selling my own collection

Hi,I hope I can get some answers from here regarding to my tax return. I’m a taxnoob. This is the first time filing tax return with ebay income. I've only done with the slips I received from the employers in the past. I'm using a tax software right n...

Max Selling limit on personal collection before start declaring tax

Hello all, tried to ask this question sometimes back but could not get a concrete answer so posting again with more details.Say, if I make $7000-$10000 per year (as per ebay selling summary) and almost most of those items are used DVDs/Blurays collec...

Guess it's time to shut ebay down for the next 4 months.

Well it looks like to get any financial aid from the government relief programs starting soon a person has to have NO income from any source for 14 days in a row. Was laid off from my job 12 days ago, but because I made a few dollars on ebay since th...

eBay Payout vs PayPal

Hello everyone,Does anyone face the same problem after switching from PayPal to eBay payout?PayPal used to charge 5% and eBay 10% total of 15% from the total price fixed but now eBay charge not clear and couldn't figure out how much exactly they char...

Question About Flat Rate Shipping Table

Hi Everyone,A new Chit Chats branch opened in my city last week and I am able to get deeper discounts for shipping.I have used flat rate shipping in the past when combining several items for customers and putting it in one bundled listing where I wou...

1099-K for Canadians

I'm a Canadian who has a US Ebay & PayPal account. My address on file is a US one because I used to live in the US. I exceeded the limits ($20k / 200 sales). I've been living in Canada for a few years now. Do I need to file? I have a US SSN. If so, w...

Mark Item as Shipped

I sold my first ebay item and I cannot for the life of me figure out how to tag the item as "shipped". This was 3 weeks ago and I know is affecting my credentials. I'm experienced with ETSY where this was easy but not with Ebay. Thanks for any help!

Why is EBAY's T&C Legal Agreement for Managed Payment Bidirectional?

Please correct me if I am wrong. I reviewed the latest T&C agreement relating to Manage Payment. By the Seller providing bank account information and allowing EBAY to transfer money directly to the seller's bank account, the agreement also indicate t...