Seller Central

Do payment cleared messages have delays sometimes, same as paypal had??

So i just went into managed payments early this morning, i have sold 7 items, and got an email from ebay saying payment cleared o.k. to ship.. then i sold 3 items, and have not received the payment o.k. notices , but in my awaiting shipment folder it...

Resolved! UK buyer claims he never received package from February

Hello, I have a buyer from the Uk who made a purchase on Feb 17 2021 who is now claiming he never received the package. I regret selling to him in the first place as I only sell within Canada and USA so not sure how he was able to contact me or view ...

Lighthearted camera milestone approaching!

Me wee camera has continued to hang onto life, I see in old posts that in April 2019 it achieved the 125,000 pictures milestone, today we're at 145,000* - will it make it to 150,000???? Since the 125,000 milestone, the on off button spring half broke...

Insane request

Whoever at eBay is idiot!! I got insane request: your payouts are on hold until you update your account details. Please update by May 8, 2021 to avoid further restrictions". They wanto passport or license. The problem is I don't have a passport and d...

Resolved! Deleted questions ?

Do some questions on this board get deleted?

Voiding Shipping Labels

Just wondering if anyone has had any luck voiding shipping labels lately? Back a few years ago there was never an issue with voiding labels until one day, I had a label which was for an overseas package with no tracking (International Parcel - Air). ...

Do you need to use Shippo initially to create return labels?

Hi, I've never used Shippo because most items of mine are shipped in lettermails. I did sign up for Shippo, but I haven't linked it to my ebay account yet. My question is, to create and send the return shipping labels to a buyer, was I supposed to cr...

chitchats exchange rate too high

Anyone else notice the very high exchange rate used by chitchats?ie: A USPS 1st classs thick envelope that normally costs 3.49USD on shippo is charged as 5.38CAD which is a 54% exchange rate when the real rate is closer to 1.28

seller cannot send return label

i have stated to a buyer that "seller cannot send return label" however i can now, but i can't attach the label because i have stated that i could not send label how do i reverse that and where

eBay Labels is now Live

Just received a message that eBay Labels is now live. It does not specify if it is possible to connect your current savings with CP or if they are a stand alone system. Specifics from the email were limited. Anyone interested in "kicking the tires" a...

Buyer's remorse sale & wants to return items

So, I just received a return request for 2 lots of jewelry. The buyer is saying it was not as described. All the things they have an issue with were outlined clearly in the listings. Of course they do not want to pay for the return shipping. Should I...

Resolved! Concerned about possible scammer

A buyer with 0 feedback just purchased a computer graphics card from me for $649 using the buy it now feature. Their username is the first 3 letters of their first name, and first 4 letters of their last name, then a number. They paid within 1 minute...

Managed Payments NOT WORKING for local pick up

Ebay just put my account into managed payments. I wondered how that would work for local pick up. In the listing creation, there are two boxes you can tick to allow for local pick up (they result in an option on your listing which reads FREE LOCAL PI...

Buyer swapped my item out for a cheaper version and now is issuing a return

I sold an unopened computer processor on ebay and now the buyer is claiming that it arrived with the wrong processor inside the unopened box. The processor he's claiming was inside is $200 cheaper, and I'm guessing he replaced it with his old used on...

Resolved! Can't attach tracking number to mulit site purchase, a bug?

I'm sure I've done this before, but buyer purchased 2 items, one on .CA and one on .COM Both were shipped together of course in the same box, however I can only attach a tracking number to one - ie I attached it to the first item (.CA), now it doesn'...

PayPal not Refunding the PP Fee Comission?

A buyer recently decided to change their order so I did whats done and cancelled, refunded, relisted and they then purchased a slightly different order. This has got the job done for decades, I have to pay a .30 fee, but the buyer is happy - a sale i...

More Shipping Options Available

Just spotted this on the eBay dot com discussion board. Hopefully this go back in thinking will help out both buyers and sellers going forward. These announcements don't always filter their way to dot ca. https://community.ebay.com/t5/Announcements/M...

Setting up US cross border acct

When setting up my bank acct, my RBC US bank is not shown, only the CAD RBC bank is available. Is there any way to have my funds deposited to my US bank acct? Or are all USD converted to CAD now with the new system and at what exchange rate?Thanks

Resolved! Can you use Canada Post postage stamps even on small packets and tracked packets?

Hi all, I'm curious as to whether or not Canada Post accepts postage stamps to be used on small packets and tracked packets. I have postage stamps which I'd like to use. I did call Canada Post but the answer the agent provided me on the phone didn't ...

Ship By Date today, Canada Post Closed

Nice of eBay to set the Ship By date to a postal holiday.... Thankfully nothing going out today needs to be scanned... Haven't been very active on the forum lately... Amazing to see how basically every thread is a self-inflicted wound by eBay.... Lik...

warning! GOOD GRIEF Another Seller Supplies Coupon Code Issue!

Due to eBay shipping supplies coupon mistake I ate an order of supplies I didn't want in the first 1/4. Just got my coupon for the second quarter. Right on time. Thanks eBay. Chose my item. Pasted the proper code they sent into the "Coupon Code" area...

Shipping supply coupon not working

So I received my eBay Bucks coupon & the shipping supply coupon today. But when I go to purchase supplies, it will not accept the shipping supply coupon (says it is not valid) but it accepts the Bucks one. Anyone else having this problem? Maybe it is...

Resolved! Is there a way to purchase 2 different items using the shipping coupon?

I want to purchase 2 different sizes of envelopes but I don't see a way to do it. If I just do one and pay, I don't think the coupon could be used for the other one.

Resolved! I'm at a loss to figure out how eBay calculates fees

I'm just a guy selling things. No business, etc. Selling as an individual. Never exceed the free listings limit. Here's a recent sale (to Quebec): Item cost - $2.50. Shipping - $4.00. eBay fees = $1.25. No idea how they get that. I've tried every com...

Resolved! Ebay says package been out for delivery, Canada Post says it was delivered

I sent on a package out on March 26th, Canada Post tracking says it was delivered yesterday on March 30th, however Ebay tracking says it's still out for delivery 24 hours later. Has Ebay tracking just not caught up to Canada Post, or is something els...

Shipping Supplies Coupon Still not working!!

Three days and the coupon codes are still useless. HOw can anyone trust eBay with Managed payments if they can't even get a simple discount code to work? As a seller if we do not ship within a certain time frame we are punished, well if we run out of...

Resolved! eBay labels on Canada site broken and costing sellers money!

Hi Tyler, tyler@ebay.ca Do we have an update on when the eBay.ca label system will be fixed. As it stands I am losing a small amount of change with every US sale. I am sending via CP USA Small Packet, which now has a surcharge for fuel. Problems have...

Resolved! Shipping Label issues with Canada Post

Hi There, Happy Easter, is anyone have issues creating Canada Post shipping labels this morning? I was able to do one fine, worked with the correct rates, then went to do my second order and poof, AAA authentication failure in Shippo, tried eBay labe...

US Bank Account with US PayPal Account

MEMBER ALERT - Best Offer Scam - eBay has been notified!

Hi ALL So this is a heads-up!!!! Before anyone replies to me, PLEASE READ THE WHOLE THING... I knew it was a scam as soon as I saw it, but many people will not. So this morning I had a "Best Offer" from a member in Singapore, who used the eBay UK sit...