Seller Central

Local Pickup Conundrum

Sold an item to a person from out of town who had a relative pick it up locally and paid cash. Relative delivered the item to the buyer who later informed me it was the wrong item. I have dealt with the issue and received the item back and refunded t...

New Observation with Promoted Listings

An FYI for anyone using Promoted Listings In the past, if you had a listing that was previously promoted and you ended it, then if you went to relist the promotion did not follow along. You would get an error message stating that promotion DID NOT re...

Do Buyers See Ebay the same as Amazon?

It's rare that I have a buyer request a refund for a low priced item shipped by lettermail (usually they just INR) but one did, citing a "defect". They stated the product I sold was expired and smelled different (when in fact it is new and fresh, and...

SCOTTONLINE DOWN ???

Scottonline as well as Amos has been down for a couple of days for me. Is it just me or others as well ? Bill

Ebay assisted a scammer in ripping me off

Recently sold a used camera lens to a buyer with a 0 feedback score (my mistake). When the item sold, I received the usual notification from ebay that it had sold, and was provided with a name and shipping address for the buyer. Note this is importan...

Resolved! Sports Jerseys Experts

Are there any Sports Jerseys Experts selling on eBay? I ask because of a specific situation. I found a beautiful jersey when thrifting this past week and I showed it to a friend who said, I think it's counterfeit. So, I did some research and had no i...

Yayyy the new abridged, much shorter eBay imposed exclusion list!!!

I've been periodically checking the eBay imposed exclusion list to see when it changes, just now I noticed that it has been shortened to only: Qatar, Saudi Arabia, Morocco, Kuwait, Macedonia Which is AWESOME news for me, I have some Malayan States st...

Resolved! Buyer cannot change US address to Canadian

My buyer has an address in the US but lives in Canada. She has tried to change her shipping address to the Canadian one, but doesn't seem to be working. She says when she goes to pay, it says that I don't ship to Canada. I've checked the listing and ...

Imaginary Free Shipping

Is anyone aware of why buyers are seeing(stating they saw) free shipping before they go to purchase when it was never included as an option with a listing? Is it something that shows when they receive a random Best Offer? Or is this an App issue? I'v...

Resolved! Problem with feedback

I just received this message from a buyer.Hi, I don't know what's going on with ebay, but I received your item at least two weeks ago and when I went to leave great feedback it says it's not delivered yet. Really strange. I wanted to let you know all...

Sale History

Just wondering, is there any way to view your complete items sold list? For me that goes back about 20 years.

Any Canadian Seller on Managed Payment - Sales Report

I am not on MP yet, but I have been trying to get information from any Canadian who is now live on MP as to what the sales report results look like.I had one friend run their sales report (2 sales), and it did NOT break out the HST/GST fee charge on ...

Charging for Free listings

I still have 35 free listings available until 10pm Mountain but I am being charged for items automatically being relisted. For new listings I am being charged an insertion rate as well. Anyone else dealing with this delightful situation?

EBay Monthly Invoice

Hello,Just woke up and fid out all set up. Monthly Invoice for August 2020 , due Today $ 771.92 I have Yearly Basic Store Subscription $ 22.54 .I don't use any eBay Tolls OR have any other Subscription. Did eBay remove FVF CAP for Canadian Sellers ? ...

Scamming Buyer and How to Cancel Order without issuing refund

Hi,Explanation below tldrTLDR: Is there a way to cancel a purchase without having to refund the buyer? I don’t want to refund the buyer because they scammed me.I recently tried to sell my laptop but was nearly scammed. So this person in the US bought...

Cancellation Request

Hey, Just had an auction finish, the winning bidder paid but now has buyer's remorse (their dog just went to the vet, etc.). How can I refund them and offer the item to the next highest bidder? Thanks so much

Can Pocket Knives-Switchblades & Hunting Knives be sold on Ebay?

Can pocket knives-switchblades & hunting knives be sold on Ebay? I have some vintage ones to sell. Also what countries can these be sold to? Was only going to sell to Canada & the US. Thanks

Canada Post Glitch or should I be concerned

I shipped an item recently with tracking via Canada Post. It's been paid for and all good in Shippo but when I go to view the tracking in CP - it says Item not found. Never had this happen before so not sure if just a CP glitch or something may have ...

managed payments

HAVEN,T HAD ANY SALES AT ALL SINCE EBAY "MANAGED PAYMENTS" BEGAN. IS SOMETHING WRONG WITH THE SYSTEM AND ARE BUYERS HAVING TROUBLE USING IT?

appeals and 30 day time limits

I am at my wits end with a transaction I had on May 11th, with a New Zealand customer, who outbid at last minute, when I only sell in North America right now. The difficulties started with trying to get a label, Paypal would not work for New Zealand ...

Resolved! Question about managed payment card

I have just found that my credit card on eBay has expired. When I am asked to join MP, so I need to bank account to have a credit card? The one I use now is my husbands, but I have never had to use it. My bank account now doesn't have a cc.

No USA exposure on E Bay .CA ?????

Hi I had/have a booming Ebay.com store averaging 8K a month in sales. With managed payments I can no longer list on .com as I do not have an American EIN or SSI #. So I opened up an ebay.ca store. Very disappointing. Anything I list on .ca cannot be ...

Question: I see 10,000 FREE listings for three sites Com, CA and French CA - Can I list on Com?

Question: I see 10,000 FREE listings for three sites Com, CA and French CA - Can I list thoseon Com? In the fine print it states that the FREE listings are only good in which country I reside, which is Canada. So does that mean when my thousands of l...

Anyone else having issues with contacting buyers?

For the third time in a week, i have messaged a buyer multiple times (using 'Contact Buyer' within the transaction) with no response! Seems fishy!The first couple of times it was to clarify multiple orders... just went ahead after no response. But th...

ebay bug buyer from canada-usa impossible buy ebay say no shiiping fees

Somebody has bug like this, buyer want to buy but not able, system says no shipping price for him ??? Bizarre, yet j, have 1 shipping for canada, 1 for usa, 1 for the whole world ???

When will ebay Canada get more promotion options ie : shipping discount, volume pricing, coupon

I have noticed that on my listed listed on the ebay.com website I have the option to create more than just sale event + markdown they have the following feature on the create a promotion tab 1) order discount 2) shipping discount 3) volume pricing 4)...

Resolved! Stamps Not Allowed On Parcels? Genuine CPC Notice or Lazy Employee?

So I sent a parcel the other day, and had about $9 worth of stamps on it, and the guy behind the counter went through this long drawn out monologue how Canada Post issued a notice and that next time he wouldn't be able to allow me to use the stamps. ...

coin are not collectibles?

Today I was surprised as eBay charged me with more than 20 insertion fees.I thought that I have 10000 insertions fee free as I sold coins and paper money.I made a chat and they informed me that coins and paper money are not more collectiblesThen I ha...

New Offer For Sellers Till End Of Year

So I just got an offer for 10,000 free listings till the end of the year. Only problem is it is restricted to certain categories that I hardly use (listed below). It was for a Basic Store. Wonder if the other stores get different categories.Sell in t...

Item Stuck in German Customs (DEFRAA) since June 13

I shipped an item to a customer in Germany via Canada Post Tracked Packet International on June 8, 2018. Last tracking update from CPC was June 13:2018/06/13 17:56 DEFRAA, Germany Item has arrived in foreign country Buyer opened an INR case on July 1...