Seller Central

Seller buying a return shipping label on ebay

Hi,I'm a seller on .CA that needs to send a return shipping label to a CAD buyer. Is there an option to purchase a return label through ebay or are you still required to purchase through another carrier (ie Shippo) ? It has been a couple of years sin...

Anyone else lose sleep last night from the Tariff News?

I stayed up late last night because I was restless and the forum was giving me comfort (because I know I'm not alone in this situation), and finally fell asleep after midnight. At 4am I was awake again and unable to get back to sleep. My brain is on ...

how do I learn why ebay issued a refund to buyer?

how do I learn why ebay issued a refund to buyer? The only info I get from ebay is that the refund was already issued and I do not have to do anything. I would like to know why the buyer was refunded.

Buyer filled a payment institution dispute on a For Parts or Not Working item and WON!!

I got off the phone with ebay and frustrating as it is.. Ebay doesn't do anything about it. I sold a player for repair or spare parts and I clearly indicated it doesn't work, I indicated in the description the buyer assumes the risk and responsibilit...

Massive amount of UPS fees being charged to buyer

Sold a 1100 dollar Canadian jacket to a US buyer. He was already charged tax by eBay and it cost around 80 Canadian to ship the item to him from Canada. He received a UPS message today saying he needs to pay 400 dollars for duties/taxes. **bleep** is...

Re: Store coupons announcement Jan 29, 2025

It is now official. Ummm, not so yayyyy!!! 1 more perk bites the dust!!! Store subscriptionHi We’re reaching out to inform you of a change to your eBay Store subscription benefits. Effective February 28, 2025, Canadian Store subscribers will no longe...

Canadians buyers vs high shipping costs

The looming tariff threat obviously has a lot of us on the edge of our seats. I feel if ebay offered a competitive ship rate to Canadian buyers, I could keep more business in our borders. Other selling market apps have a standard rate of $13. Drawbac...

Fees going up in March

Ok, fees are up a bit in most categories but not all. What just kills me is the email wording: "We’re adjusting final value fees so we can continue to invest in tools and services to support the consistent, long-term growth of your business." Oh, tha...

Forgot how to find listings

After having my store closed for a couple of month, I am now trying to find my individual listings, just can't remember how to do it.

Bots make me chuckle sometimes...

Got a helfpul email today giving me bulk editing suggestions... Despite this result:2,702,736ImpressionsIncreased by 15849.11% I guess I could have a goal to increase my impressions further beyond 15,849%, but perhaps I'm just a low achiever (This re...

Why does ebay take a percentage of the shipping cost as a fee?

eBay can simplify my sign in by not asking me to simplify my sign in

Like, enough already.

Fees Are Going Up & No More Shipping Supplies

After reading the seller update and Canada’s new tax laws, it appears as though Canada is charging a 3% ‘Digital Services Tax’ on all revenue collected by digital platforms operating in Canada. The new DST tax, along with existing Carbon taxes, HST t...

Item not received! Or is it?!

Hi Ebay Seller community! Here is my rant....Ive been selling on ebay since last year and been enjoying it. Since January of 2025 I've noticed a lot of buyers open "item not received" cases (14 thus far). I am thining out my media and comic collectio...

Final Value Fees increasing March 3, 2025 and Shipping Supplies coupon gone

So many costs involved just to be able to stand out and make a sale these days:- Free Shipping- Accept Offers- Promoted Listings- Run Sales- Issue coupon codesWonder if these changes are coming to .com as well. Sad news indeed.

Based in Canada but item location is different

Hi thereI am based in Canada and have my Canadian address in my profile, Am i obligated to ship items only from Canada? I am looking to also ship some items from USA / UK and China as well along with Canada. So multiple shipping locations basically. ...

Sale caught up in Canada Post strike and INR claim

Have an item not moving due to the Canada Post strike and the buyer opened a INR item not received claim after the scheduled delivery date passed. I called ebay and they essentially told me to refund him. Is ebay not helping Canadian sellers in any w...

Previewing a item

Just wondering if anyone else's preview page (when posting a item) not working properly

eBay charging for shipping fees 7 months later. Is this fair?

eBay ding me for shipping label I purchased from Canada Post, seven months later?Not fair. Why the delay. Had no idea It was not paid for after purchase. Seven months a long time to reconcile this. Should I be entitled to a refund from Canada Post vi...

Trump Tariffs planed for Feb 1

I'm watching the National as it streams on You Tube right now, and they just showed a clip of Trump saying he's going to impose 25% tariffs on Canada and Mexico starting February 1. Everyone was watching what's going to happen today... thought I'd sh...

FYI to all sellers who sell in the clothing category

This just showed up.....for anyone that doesn't regularly check the announcement page. https://community.ebay.ca/t5/Announcements/Introducing-new-conditions-for-pre-loved-clothing/ba-p/515845 Introducing new conditions for pre-loved clothing Any list...

Anyone else having trouble staying signed in to this forum?

Every time i come here lately i have to sign in even though i have 'stay signed in' checked. It's been going on for several days and is getting annoying. Am i alone in having this problem? Windows 11, Edge.

Have they changed the policy where you can switch getting paid out in Canadian Funds rather than US?

I haven't been keeping up with any changes that have been happening with eBay. I am just wondering if they have changed the policy where you can switch getting paid out in Canadian Funds rather than US? Do you think that they would ever do that?

Shipping Calculator

The shipping calculator starts in kg. instead of g. making it unuseable.

Final value fees assessed on consecutive "large" orders

I have many listing with variations. It appears the maximum number of line items in a order is 40, and a buyer who wishes to purchase more than 40 variations would have to split their order into batches of 40. On the seller side, I get charged a fina...

Several Seller Issues & Questions

I have noticed that there are a lot of issues on eBay lately. Wondering if it is just me or anyone else having problems.I tried to leave feedback for a recent item I bought (2 weeks) & it says "This purchase is no longer eligible for feedback".I trie...

Canada Post Expedited Lite ISSUE (label always print 5x5x5cm) You may have been overcharged by ebay.

Hi all, Check all your orders where you have used Canada Post Expedited Lite before.You may have been mistakenly surcharged for you package because the lablel prints the same dimensions all the time (5x5x5cm). Canada Post systems thinks is the wrong ...

When searching for specific members. Problem loading the page

When searching for specific members of my buyers following showing. “Feedback profileComment?Oops. There seems to be a problem loading the page.” I wonder if it could be closed accounts. ??

Promoted charges and new changes on German site.

This was recently posted on the US board so for anyone who may utilize Promoted Listings and is interested in how it possibly may affect ca/com sellers in the not to distant future. It is a long read already, but well worth the time and trying to dig...

Resolved! How one bad feedback affected my ratings

Hello all, During the Canada Post strike, I messaged a buyer asking them to consider another shipping method to CP. When I didn't hear back from this buyer, I refunded their money in full. Yesterday, the buyer left me a negative review saying that I ...