Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Shipping Coupon now working.

Hooray!

eBay.CA : 25% off FVF for 1000 items June 20-June 30

Invite only. Runs until the end of the month for up to 1000 listings.The 25% FVF discount is only on sales in certain categories.Posting the listing is NOT FREE (unless part of your usual free listing allowance). Qualifying Listings are limited to th...

Resolved! Resale Number Permit

Hello eBay world! I wasn't sure if I'm suppose to post this in the seller or buyer section but I do hope it finds the right audience. I currently purchase large amounts of motorcycle parts from across the world (and US) and have them shipped to a war...

Anyone else having trouble with eBay's new default shipping?

I'm sure eBay thought the new shipping dropdown list would make everything easier but it seems to have a mind of its own and in my case, managed to override my shipping costs. I only lost $10 so that's not the end of the world but that's obviously no...

About Added Sales Tax

I don't normally send invoices but this morning I started to do so and noticed that there is an added Sales Tax on an item I sold to the States. Is this something new or has it been going on for a while? Is this just for items sent from outside the U...

Another Good Till Cancelled rant.

One of my biggest on going concerns is the ability to recheck and revise as i relist, this task that i have always assumed is going to be taken away from me... I was just relisting 12 items, as i still have the power to do that.. for now.. And i noti...

Buyer Doesn't pick up Parcel. What happens

Hello:Buyer purchases item and sent by tracking to US. Shows in CP tracking as awaiting for deliver address/. Went to the USPS site and it states the receiver was not home and a card was left. Contacted buyer and he responded he had picked it up. Ite...

Hi -Want Large RETURN Processed in JUNE NOW - So FVF's Credited

Hello - I have (for the very last time!) sold an item for another person, who promised it was working. I was unable to test it.... -ALAS it is horribly deficient. I am smart enough to not release payment to said 3rd party until the buyer says that th...

When is ebay going to start protecting sellers again?

Once again, another terrible experience with a seller and ebay does nothing. When are we going to be able to leave negatives for buyers again? I have had numerous non-payers, bad buyers, etc. etc. There is literally no way to warn any other ebay sell...

No sales ebay.ca even for items priced at loss to me

Is this board alive? I'm at dead end with no sales for the whole month and no insight from ebay.ca support as they see nothing wrong.. well, Canada Post shiping rates as they also agreed are uncompetitive to say it politely.. And I'm oftentimes makin...

Phishing Email - 500 Free Listings?

Can anyone confirm they got a targeted 500 free listings email? I was ready to click it - but then went to make sure it was in my ebay messages, and it was not! On closer examination, I noticed that my ebay ID is not present. It is from ebay Canada. ...

Going on vacation - how many days handling should I put?

Hi I am going on vacation again, I leave my store open with vacation settings. I am going from June 29 to JULY 6/19. There are 5 or 10 handling days as a choice. Previously I went for a week and used 10 days but there was no stat holidays during the ...

on seller's hub, sales have not updated in the last 2 1/2 days.. any one else??

On Saturday, it only updated half of my sales, and it is showing nothing for Sunday or Monday, even though sales were made.. anyone else noticing this, any suggestions.??

Banknotes from Cuba

I tried listing several banknotes from Cuba, on ebay.com and they were blocked because of sanctions by the US against Cuba. This was the message that I received from ebay Listings for stamps, coins or paper money from Cuba are not permitted. eBay’s p...

Canadian Taxes

I have not been to active for some time as I was wondering when the Canadian Sales charge is supposed to start or has it been scraped

500 items fixed price or auction-style Free Listing Promo June 26-July 1-2019

List More for Free*Pay zero insertion fees for up to 500 auction or fixed price listings.Activate Offer Already activated? Start selling now.One week only | Excludes 1-day and 3-day durations*Optional advanced listing upgrade and supplemental service...

Resolved! Auto renew auction ends up in ended listings and relisting like it should

So...first time posting...we've been sellers for a pretty long time and have seen some weird kinks in the system over the years but this one has me dumbfounded and I can't seem to find an answer.SO..here's the deal...we have a Premium store and so wi...

My month started out slow only 20 sales for the month, today 20 sales, WOW

This month started out very slowly, about 20 sales. Today well, I sold 20, several buyers bought several CD's and that's great. Something changed, maybe I became visible for a day.

Shipped item to US - Stuck in shipping / Customs

I sold a rather expensive item (Approx $1000) to a ebay customer in the USA.I used Canada post to ship the item.I've never had a problem shipping to the US before, but this package has now been stuck at customs for about 2 weeks, or 11 Business Days....

next FREE listing promotion?

anyone know? I sell only hockey cards.....hoping one comes up soon for 100 or 250 or even 500 free listings. Anyone know?

Resolved! Buyer asked me to free ship items purchased from other ebayers!!!

Hi Folks, I’ve had a weird situation happen over the last few days! I had listed some Steelbooks for sale with free shipping. Up until now, my sales were good and transactions went smoothly. On Friday June 21st, a buyer from California paid via Buy-I...

Account on hold after paying fees?

So my account shows that ebay owe me 10c, yet account is still on hold for non payment? Is there a way to get this lifted without calling them? It's pretty annoying.

PAYPAL payment notifications MIA for ONLY Australian buyers? or is it all International?

I am not sure what all is affected. This is what I know so far: I am not receiving PAYPAL email payment notifications from Australian buyers, since yesterday morning. I am receiving email payment notifications from Canadian and US buyers. I did recei...

Showing Buyers the Best Shipping Options

Found this by accident checking out the dot com announcement board. Curious to know when it could kick in on dot ca? Canadian sellers' may want to consider choosing the service they prefer and prioritize it in their listings when or before that happe...

Anyone else rocking weird looking order numbers?

Anyone else having the same issue?

Resolved! Ebay selling fee’s were billed to my credit card instead of taken from PayPal Balance?

Hi Folks, I’ve just returned to using eBay after a few years absence and found that when I did a “one-time payment” from the eBay account, instead of taking the funds from my PayPal balance (as it used to do) it charged them to a credit-card I have o...

What Do You Do About Irate Buyers Accusing you of Scamming?

I have a buyer not receive her package (going from YVR to US East). It was sent small packet air, no tracking. She contacted me 8 business days after I shipped, asking for a tracking number. I explained the shipping method, and that it had to go thro...

Traffic Reports Not Updating

I like the new Seller Hub, especially what I learn through the traffic reports under performance. However, these reports showing listing impressions, page views, etc. have not been updated for over 10 days now. What gives?

Can't close unpaid item case.

Well here's another new ebay glitch. Opened an unpaid item case after 6 days. The buyer paid almost immediately after I opened it. Since it no longer shows up on my main page I assumed it automatically closed when payment was received. Got a message ...

Buyers that use the wrong return reason

So, recently I've been receiving return requests with the wrong return reasons. For example, one buyer stated an item didn't fit, but opened a return case, stating "Item wasn't as described". I provided measurements and even provided extra measuremen...