Seller Central

Resolved! Worried my buyer will not return item

So. It was my first time selling on Ebay and I made a rookie mistake, I accidentally posted my item as an open box instead of used because that's what ebay defaulted on it for my product. The seller has asked for a return which I accepted and on the ...

ANY PROBLEMS SHIPPING TO FRANCE

I have a expensive package going to France on Monday. I will ship it using Tracked Packet-International. I'm wondering if there will be any problems shipping to France right now?

shipping supplies illegal taxes

eBay shipping supplies charging taxes on the complete order. Recently ordered supplies with the coupon 35$, after the coupon my order total was 2.38$ but was charged an additional 5.60$ taxes.The correct charge of tax is 14.975% Or 0.36$. This is cle...

ebay buyer returns broken item - We ask ebay seller protection for help - Selling on ebay

I was recommended this to watch, all eBay Sellers should... https://www.youtube.com/watch?v=g2dAa-afItU ...and this is the follow-up. https://www.youtube.com/watch?v=miJwqkAM1NE

Ebay Shipping Supplies Coupon January 1 and April 1 2020

Hi. Is everyone getting their store subscription shipping supplies coupons? I didn't get one in the first quarter at all. Haven't got a second quarter one either but under the circumstances things may be complicated. Just wondering if anyone else has...

Resolved! Did anyone activate the 50,000 good till canceled offer?

I activated it, and now I see a real problem. All my new listings and the relists from my store are going into that offer. I send an email to eBay, but it's hard to understand but I think it can be a problem to anyone who has activated it. Here is th...

Important information about listings associated with COVID-19

03-09-2020 11:46:26 AM Effective immediately, eBay will block new listings and start to remove listings that sell:Masks including N95/N100 and surgical masksHand Sanitizer/GelDisinfecting WipesAs of 03-14-2020 why are there still lots of old and NEW ...

USPS and Shipping to Canada

I just bought an item from the States and the seller told me that it looks like USPS is not shipping to Canada.Does anyone know anything about that?

Resolved! NON-STORE SELLERS --List FREE - 200 auction-style or fixed priced listings on .COM

Have Non-store sellers checked their Promotional offers section in Seller Hub?There was a post about this promo on the dotCOM boards earlier today but never thought much about it...until a short while ago when I checked Seller Hub & found the promo.I...

ebay for charity in canada

Many years ago i made a charity auction page for a canadian charity and got the fees waived and all that fun stuff. I am employed by another charity now, and I'd like to set them up too for the same thing. Unfortunately, i can't find information abou...

CPC Interruptions list not accurate

Just a note to those that might be using the cpc interruptions list, were finding its not accurate, not even close.. advice test purchase labels to international locations before adding those countries to your 'ship to' list. March 31st-2020USA - Yes...

Question

British buyer opens an item not received complaint. Tracking shows item successfully delivered. Item sent to correct address shown on eBay and PayPal. Is it my responsibility if the item was maybe stolen off the buyers front porch? Just curious.

That's it I'm done

Well - that's it I'm done.Removed all my Listings and deleted themI'm not going out for at least 2 or 3 weeks depending on circumstance.Good Luck everybody And Stay SafeAnd keep yr stick on the ice.

Profiting from the covid 19

Why are sellers still allowed to sell essential products like toliet paper, lysol and other cleaning products. These scum sellers should be banned for trying to profit of others death and sickness. Despicable human beings

Canceled sale, now eBay asking me to ship

I had a sale to France, the buyer asked me to cancel because of the virus situation. Now on "my eBay" on this sale saying that the order was canceled, and under it is another eBay message saying "ship now-past due". It is not going to be shipped it w...

Error Message while trying to send invoice

Trying to send an invoice with shipping for an international order (France) in "Manage all order" with the "Send Invoice" button and am getting "Error: There was a technical error - please try again in a moment" Anyone else having issues? Can eBay su...

shipping to Malaysia

Received an inquiry from a customer in Malaysia this morning about shipping some golf shirts to himDoes anyone know if that's possible during the coronavirus?

NetParcel unauthorized transaction

As an experiment I sent a parcel using Net Parcel on March 26th. It went fine, picked up at my door, swift service. The cost was $16.14Tonight I noticed that Net Parcel has charged my PP account another $9.77.If this is for the same transaction it ma...

Delete Promotions That Have Ended

Is there no way to delete promotions that have ended? I have a long list and it would be nice to be able to delete them but I don't see an option to do that.Thanks!

April 2020 - 200 free listings for ebay.CA

Check your promo section to activate. tyler@ebay- the link to the details for this promo is broken.

Is anyone going to defer their fees?

I got an email that I could defer my fees and am considering it. I am not someone who sells a lot but when you add in the store fee then it is over what I am selling. What you you doing? Are you considering deferring your fees?

PayPal Support during Covid-19

Dear Derrick Felsen,The time for action is now. Action to support you—one of the many businesses doing so much for local and global economies. Starting now we’re offering:Waived fees on chargebacks: We are waiving chargeback fees for merchants if you...

Ebay falling apart. Impossible to resolve returns, in danger of losing money to automated system

A customer cancelled an order about 30 mins after placing it. Went to do refund, it failed. Tried again, it failed. Ebay phone help-line reports as "disconnected." Customer files case that "he didn't receive item." Second CASE shows up for SAME item....

Buyer Accepts A Best Offer & Assumes Free Shipping To Be Included

I have been sending best offers to all my watchers for awhile now. Had a few good sales. So I just sold an item that way to a US buyer, but I got an angry e-mail stating that they assumed shipping was included & didn't find out till checkout that it ...

No eBay Seller Protection for 2020

Hello everyone! I've recently had an abusive buyer and have noted that the instances of fraud and of buyers abusing the rules has been on the increase. It seems that "buyers" are resorting to extorsion; "I'll return the item and leave "appropriate fe...

Resolved! Better Just To Shut It All Down?

I've been continuing to sell, but it hardly seems worth it for the headaches I'm encountering (and bound to encounter).I have two parcels sitting on a truck in Mississauga somewhere (and they won't be investigated by CP because they were sent by Chit...

Resolved! shipping option to USA

I am Canadian seller. I got a buyer from Puerto Rico chose "shipping from outside USA" option today. How could the buyer choose ship to USA option when the buyer address is not in USA? In this case I just had to canceled the transaction. Anyone got t...

How do I get rid of messages? Please!!!!!!!!!

How do I get rid of messages that are piling up on my Selling Overview page. They are all questions that I have answered and then they get back and say: "thank-you" and then unless I message them back, they stay there forever it seems - It's Catch 22...

I just put my store on vacation - wouldn't it be great if ebay halved our store fees.

Due to possible postal issues as I sell both here and internationally, I have put my store on indefinite vacation. They just did a lockdown in California and I suspect NY and Washington to be next. Flights to England are stopping on Sunday. When my g...