Seller Central

What's going on with Anne Murray CD's?

I have a bunch of Anne Murray CD's listed for years. All of a sudden in the last 4 days, I sold 4. I love her voice but to sell Anne Murray CD's, 4 in 2 days, that is unusual, 2 Canada, 1 to USA and 1 to Singapore. She has been retired since 2008 and...

A Thank you to all our fellow Canadian Sellers

Sincerely my better half has been selling on Ebay for around 10 years now, just minor stuff for Christmas money or what have you.It has only been this year that we decided to take this to the next level and do this full time....In short I(husband wri...

Where did Listings > INVENTORY go?

I've been on eBay for 20 years and suddenly I can't find my inventory listing templates off of which my active listings are based. I have multiple dropped listings which in the past I would always relist through my inventory templates. How do I go ab...

Need help - WWYD?

I just got a message from a buyer that the envelope arrived with no CD in it. He stated that the edge of the envelope was wide open. I asked the buyer to send me pictures of the envelope but he said that the mailman took it with him. He said he guess...

PayPal e-Mail - Let's Get Shipping

I received an e-mail this morning from PayPal (a legitimate one) which says in part: Congratulations on the sale you just made. Are you ready to ship? Use our new, integrated shipping tool to pay for your shipment, print your shipping label, request ...

Still having "Out of Stock" issues

Had another thread with Tyler tagged in it but it was a month or so ago(I had some issues and couldn't get back on the forum in a timely manner so it's not Anyone else's fault)So figured i'd start another fresh thread..Still having issues with the st...

Ebay constantly wanting mobile phone numbers and if you don't have one they now ask you to confirm

Any one else getting this junk when you log in. Asks for mobile and now when you say don't have one, they send you an email and you have to confirm the supposed new email address when it has been the same for years. Why don't they just fix all the is...

Can't log in to forums

Probably this isn't posted on the right board, so please point me in the right direction if not.A friend of mine is having problems logging into the community forums. When they try to log in, they get:("error_id":"invalid_request","error_description"...

Resolved! Anyone know a cheaper way to ship with Tracking to the UK?

I sold an item to a buyer in the UK and thought there was a small tracked packet rate, like to the US - but there isn't! It's $43!!! The item is a t-shirt, but it was rather expensive. If I ship without tracking, I am out $58+$9 shipping if I get INR...

Letter bounced back for "no such address"

Third time having something bounced back to me. Good that I do always put a return address on my packages... 1st time, it was a hand-made paper craft that I sold for $3.50 probably 8 years ago, someone wrote "refused" on there, contacted the US buyer...

Resolved! Promoted Listings Dashboard is empty

I use Promoted Listings extensively and regularly check the dashboard for status. In the last week, the dashboard appears with no data loaded. Titles appear but content is missing.I've tried the page from both Chrome and MS Explorer browsers, same re...

Anyone in the Belleville/Kingston area wanna be a ChitChat Dropbox lol

Went and signed up with ChitChat only to discover there is no place around us to drop off packages lol....I would offer but I'm in the Country and a bit inconvenient for people to setup a drop box lolAnyone is the Belleville/Kingston area wanna volun...

Buyer says they can't pay through PayPal because we are a charity

So, we received the following message after a buyer purchased an item: "Is there a chance I could pay another PayPal account please. As I know i will not be able to send money to a charity account." We've been at this for a long time and this is the ...

Is the ebay system down?

I am trying to do a promotion and on both .ca and .com it shows. Anyone else encountering this? What is the scoop?

Raising import on a offer.

Hello, this item is raising it's import once I offer $10 less then asking price. Anyone know why this is happening? Beforehttp://prnt.sc/p50rvuAfterhttp://prnt.sc/p50rz1 thanks

"Invalid Item" when I try to "send offer" to watchers on variety of listings

Hi everyone. I'm trying to use the new option to send an offer directly to watchers. I've tried it for a variety of listings for a range of items (e.g., t-shirts, comics, magazines) and each time I get an error saying "Invalid Item." Any clue why thi...

Buyer attempting to scam, PayPal decided in my favor. What to do with eBay Return Request?

Buyer attempting to scam, PayPal decided in my favor. What to do with eBay Return Request?Figured I'd post here and see if anyone knows what to do before I call eBay.Buyer received a fully functioning item, tried to return it as defective, but states...

Shipping discounts not showing up

My listing seem to have trouble generating the shipping discounts for multiple purchases. I have created a rule that says each additional item is $0.50 more. My listings have the box checked off to apply that rule, but buyers are reporting that e-bay...

Resolved! How do a put a link to my store on my listings descriptions?

I see that some members have a link on their page for their store listings, but I can't find a way to do it. I don't think many buyers will see what the little "door" is for.

Resolved! Ebay Fees problem?

I sold a comicbook for $ 57.00 CA plus $ 22.00 CA for shipping for a total of $ 79.00 CA My fees were :$6.55 CA for Final Value fee which is 11,5 % of $57.00 CA$2.53 CA for Final Value Fee on Shipping fee which is 11,5 % of $22.00 CATotal Fees $9,08 ...

Promo: 500 free auctions (ends September 15 2019)

Check your promotions section.Invite only. Must activate before using.Ends Sunday September 15500 free AUCTIONS for 5 day, 7 day or 10 day lengthBIN can be added for free (but store owners will have to remember it is not a free add-on after the promo...

eBay closed my US store and opened a Canadian store without my knowledge or approval. Still paying.

I wrote on the US seller discussion forum about why are the Canadian sellers having to pay HST on a US store using US currency. In my way of thinking its like if I had a US friend (PayPal) whom I told to buy something for me and I would use it when I...

Does anyone know how to bulk edit active listings now?

I had instructions from eBay how to do this back in March 2018 which says go to my eBay click all selling select the listings you wish to revise by ticking the box beside them then click edit & change the feature you want. i can no longer see the box...

Resolved! ChitChat Express Canada

I just signed up for Chitchat express but have a question regarding my listings. How/what would I put in my listings under shipping? Would I just use "Standard Shipping" because I know that when listing on ebay.ca the only options that show are Canad...

Fall seller update is up...

https://community.ebay.ca/t5/Announcements/2019-Fall-Seller-Update/ba-p/426815 So far in a quick read I don't see anything "bad" for me, some possible "good" things in terms of promoted listings and how they handle things like policy violations etc.....

USD Invoices can now be Accessed on eBay.CA

I sell on eBay.COM and would always have access my USD invoices on eBay.COM because the eBay.CA invoice would be in CDN funds. Has anyone noticed that you can now access Buyer invoices in USD on eBay.CA.

Out of stock option won't shut off

SO..another question since there are a lot of helpful people here.That Out of stock option keeps happening even though I uncheck it...it'll be good for a day or 2 but then I have items show up "Out of stock" in my active inventory....I don't want thi...

$1 FVF promo for this weekend, July 20-21, 2019

By invite only -- check your promo section on ebay.CA or your emails Benefit: If the qualified item sells, only a $1 FVF on item value and $1 FVF on shipping (if you do not have free Canadian shipping). First 5 listings made after you activate the of...

Why can't you select 2 possible shipping options?

So just an observation of things I was unaware of...maybe its me but I cannot figure out as a customer how to select an available 2nd shipping option on my listings. What I mean is on some items I offer Free shipping in Canada with Economy shipping a...

FREE Flat Rate Shipping Box

I don't know if someone has already posted about this here and if so, then .............. ooops. About a month ago the CPO send out pamphlets and there was a coupon in there for a FREE medium sized flat rate box. I tried to cash in right away but the...