Seller Central

sales slump now for two weeks trying new methods

i have because of no sales for last two weeks now started increasing discount up to 70 %off my reg prices and even though i hate to---- started promo listings again even though its a low rate of 3 % -- have to try something -- last year at this time ...

Resolved! New US fee attached to selling fees - Retail Delivery Fee - Minnesota/Colorado

Stumbled across this discussion. Unsure how long it has been applicable or appearing with the seller fee breakdown. Pretty sure it has never appeared as an announcement directly from eBay. As per link 2 there are exemptions. If they are being applied...

Announcement - Combined shipping using auctions

Just posted on the dot com announcement board. https://community.ebay.com/t5/Announcements/Exciting-News-for-Auction-Sellers-Who-Offer-Combined-Shipping/ba-p/34827253 Stay tuned, we’re enhancing this experience We’re in the early stages of testing th...

Anyone else experiencing delays with Stallion Express?

I've been experiencing delays with Stallion Express since Dec 2. My batches from Dec 2 and Dec 4 were processed on Dec 10, my Dec 9 batch was also processed on Dec 10. The Dec 6 batch still hasn't been processed (neither is the one dropped off yester...

New marketing page

Was anyone able to access the new marketing page according to the emails you should have received recently on the subject. I received from eBay and to my gmail. Both links give this error message. An error occurred while processing your request.Refer...

Resolved! OMG Accidentally sent Two Packages with the Same Label

In a rush the other day I printed the first label in the queue. It turns out this may have been an old label. I cannot be certain but Stallion only shows that one parcel was submitted, this parcel matches the old label. Two parcels were sent in the m...

Letters stuck with Stallion Express again

Anyone else seeing delays with Stallion Express in Mississauga? I dropped off some mail on Dec 12 (last Thursday), and it's still showing in "ready" status. Mississauga hasn't scanned them as received, and they haven't tendered them to USPS. In this ...

Canada Post Reopens Tomorrow, But Won't Accept New Parcels Until Thursday

The company just posted an update on their website. The most important part for eBay sellers is where they claim they "will not receive or pick up new product until Thursday, December 19." Link: https://www.canadapost-postescanada.ca/cpc/en/our-compa...

I WAS WRONGLY GIVEN A NEGATIVE REVIEW

MY BUYER GAVE ME A "NEGATIVE REVIEW" FOR SOMETHING THAT WAS CAUSED BY EBAY. AFTER THE BUYER PURCHASED AN ITEM OF MINE IN AUCTION I ATTEMPTED TO SEND THEM THE INVOICE. AT THAT POINT A "RED FLAG" MESSAGE FROM EBAY POPS UP STATING THAT THE BUYER WANTS T...

Canada Post jokes (to discharge stress ;-)

Canada Post jokes (to discharge stress)

Shipping charges when buying a label on Ebay (sports cards)

Hello question from a newbie in selling cards: On my listings when I choose 'buy labels on Ebay' for shipping, it gives the exact price that my customer will pay for the shipping, for example 9.00$ Is there a way (besides adding a few dollars to the ...

Listing Videos Now Available On Canada Platform

Hi Folks,It appears this long awaited feature available on the USA platform is now available on eBay Canada. The maximum size is 150mb.IT

So Ebay just refunded a Seller because Canada Post hasn't Scanned the Package

So now, not only am I out the item, I am having to pay to ship it to the individual. This is ludicrious. Where is the supposed grace. Ebay can clearly see it is being shipped by Canada Post. Has anyone had any experience with this?

Should We Be Preparing for a Canada Post Strike?

Is anyone closely following strike negotiations?I'll likely have Time Away scheduled to avoid any Strike mayhem, but wondering what will happen to any lettermail/ packages that are already in the "stream". Will they sit at a depot/DC or on a truck fo...

Buyer chargeback while order in transit

Im facing an obvious fraud attempt and just seeking advices to be sure to handle it properly.Someone purchased a mid expensive item and as soon i shipped it, filed a chargeback for transaction not recognized. Item is in transit.I got tracking. Issue ...

Shiptime FedEx: Tax & Duty paid by Shipper OR Consignee?

You'd think I'd have this down pat by now. But alas: When purchasing a shipping label through FedEx, Is the Tax & Duty paid by the Shipper OR Consignee?All our customers are required to pay their own taxes, duties and brokerage. I don't want to be ge...

Customer closed a return.

What does this mean for me. ? I’m new. And eBay is very complicated not to mention a rip off. They make more then I do off my sales so far. Anyhow. Had a customer issue a request for refund. Then she cancelled request but says I still owe money for s...

FedEx International Economy Question

I think FedEx International Economy to Canada from the U.S. is to be avoided due to high brokerage fees.Is the reverse true? If I send a $70.00 item via FedEx International Economy to the U.S. from Canada will the customer be charged a brokerage fee?

For CD's the postal rates are going up Jan 13 2025

Providing Canada post is back to work by then. I just checked and the rate is going up from $3.19 to $4.29 for 100 to 200 grams and from $4.44 to $5.98 for 200 to 300 grams on Jan 13, 2025. That is a 35% increase. So make sure you adjust your busines...

Resolved! How to make shipping by UPS, FedEx reasonable for buyer?

How can I make shipping by delivery companies reasonable for the buyer without charging the full amount calculated by eBay and then issuing a refund? I've sold several items and the difference between what the buyer pays and what I pay is often remar...

Canada Post Ebay Labels Being Charged 6 Months Later?

This week I have been charged for 2 Canada Post labels on my Ebay account for orders dating back to July, one for an order to Germany and another one to the US. I'm wondering if anyone else has received some similar charges lately?

eBay Message - Provisions for Canada Post Shipment.

Message sent: As the Canadian Union of Postal Workers (CUPW) strike extends into its fourth week, Canada Post delivery services continue to face disruptions, affecting the flow of shipments across Canada. We understand this is a challenging time for ...

The UPSocalypse may be here. (Read if you are using UPS)

UPS does not seem to be allowing pickups. As we all can assume, they are likely at capacity. I place my pickups for the night before. I placed a pickup last night. I had a delivery coming in this morning from UPS. When the driver arrived, he informed...

The Chitchats Zoo!

Wow. I dropped a bunch of shipments off at Chitchats today and there were literally overrun. Normally there are a couple of bins on one side that may get filled up. Today almost the entire floor was covered with stacked up parcels from one side to th...

Not possible to generate international label on eBay

Can't print international labels through eBay because I can't enter any periods in the HS Tariff Code section. I've tried it on different browsers as well. Anyone else having this issue?

New Option: UPS Saturday Delivery to USA

This just arrived from UPS. It appears to be available where applicable at no additional charge. There seems to be numerous features missing with eBay labels vs the business websites for the same shipping tools. Saturday service used to be an add on ...

Delivery Estimate

On most if not all of my item pages (I haven't checked them all) there are 4 headings: Shipping, Delivery Estimate Returns and PaymentUnder or beside: Delivery Estimate it states :on or before Friday Jan 31st to R4L 1A9,I think the date changes daily...

Resolved! Fedex label though Bay not charged for ten days.

I bought a Fedex label throught eBay and was just charged today, 10 days after buying it and 6 days since the item was delivered. Is that kind of lag typical? It is the first Fedex I have bought through eBay.

Resolved! Shipping from Canada to the USA with UPS

Any one in Canada have any success with shipping to the USA using UPS? I have used Canada Post but seeing they are on strike they are not an option. I have used FEDEX international economy which is very fast 2-3 days and a bit more expensive but has ...

Why do people still buy during the canada post strike?

Ever since the canada post strike, I've sold three items so far. Of course, I had to cancel the orders almost immediately since these items are cheap and small items that I only can ship with lettermail. The listings clearly say shipped with letterma...