Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Canada Post shipping label adjustment runaround

I am hoping someone else has had this issue and can offer some guidence - I am getting the most frustrating runaround from eBay and Canada Post. I sent a small toy expedited lite to Alberta - small box, under 200g - cost was $9.38 I just happened to ...

TSR Discount going forward

Anyone else under the impression keeping our TSR discount (carrot) will be EXTREMELY challenging going forward? Lost mine for USA several years ago. Global is soon to follow. In scheme of things it was not a major savings but any savings we do get wa...

CUSMA compliant question?

So I mostly sell handmade art supplies in my shop but I also sell some of the raw materials that I use to make those art supplies. I am confused if my raw materials would qualiy for CUSMA. I will give a few examples. -Most of the dry color pigments t...

Finally some headline Canadian media coverage for de minimis suspension

https://www.cbc.ca/news/canada/ottawa/canadian-online-sellers-brace-for-elimination-of-duty-free-shipping-to-united-states-1.7618437https://www.ctvnews.ca/business/article/small-businesses-brace-for-higher-costs-as-us-ends-shipping-fee-exemption/

Resolved! Canadian Selling Stamps and postcards on eBay.com - no more US sales - why?

I have been selling stamps and postcards as a Canadian seller on eBay.com for a while. I sell many postcards to the US. Since a week before the Aug. 29th tariff date, I have had no sales to the US. I normally sell postcards to the US every week. I us...

If Fedex/UPS can handle duties, why can't Ebay handle it for Canada Post?

Just take the duties off at the point of customer payment, just like taxes and the the @#$R#@@ fees.

Resolved! UPS quote on my listing is $50 higher than with UPS website calculator for Canadian shipment.

I have a parcel going to Toronto M6E 2H4 and have added UPS Standard as an option on the listing. The box is 14 x 14 x 12 inch 6.6 lbs (35 x 35 x 30 3 kg). The eBay calculator is showing $121.84 but when I check the calculator on the UPS website it s...

No Ebay shipping method now for U.S. protectorates or territories like Puerto Rico

No Can post, no UPS, no Fedex.

Resolved! Shipping to the EU - Product Safety info required??

This is crazy and the first I've heard of this policy. Has anyone dealt had their orders rejected because they didn't include safety manuals, photos, and documents with their listings when selling to the EU? I don't even know where to get them from. ...

Ebay & Canada Post Labels , Tarriffs

With Canada Post using Zonos to collect tarriffs will ebay be bringing back Canada Post labels for the USA? Also, I bought a UPS label today under the new rules , no change i can see through ebay, who is UPS billing for the tarriff?

ebay disabling shipping options

can someone explain to me where the logic is for ebay to disable canada post labels to the US but not disabling the option for us buyer to CHOOSE that option in the first place? thats a probleme that need fixing even outside of this particular event ...

Various Problems with DDP Shipping

So I'm back, and have been reading the forum. Doing some tests to apply the changes to my future shipments to see how it's going to work, and I have problems. My coins and stamps that are made in Canada are being charged duty/tariffs to ship to the U...

Couple of questions for CD sellers since Aug 29/25 for shipping to the USA

I am just trying to set up shipping policies costs for shipping my CD's to the US. 1. CD's that indicate on the liner back and actual CD that the CD was made in the US, there is no tariff and there is no charge from Zonos. Is that right? 2. CD's that...

Country of origin on my CDs ?

I have a bunch of compact discs to sell, and they are all sealed.It is very difficult and vague to figure out the country of origin on them .Does anyone know if that is the correct country of manufacture when it’s listed on the sleeve?

Remove Anchor Store Subscription

Now that the trade war has destroyed my eBay business, I don’t see a point in maintaining my anchor store subscription of $550 per month. My sales have collapsed and it doesn’t look like it will be resolved any time soon. Are we still on the hook for...

Item being "made in U.S." is NO protection from tariffs going into the U.S.

Basically, tariffs appear to being applied and even if you wanted to waste time claiming them back because the item was made in the U.S., you'd have to provide a "certificate of origin" which ideally has to be in the recipient's hands before the item...

HS code canada to USA the same for LP and cd?

when I use the zonos web apphttps://app.zonosprepay.com/click calculateI can upload the two photos below and proceed for eachhttps://ibb.co/wF1K7J5Ghttps://ibb.co/YBLT6LNLThe first correctly identifies it as a CD and gives the HS code as8523.49.3000T...

Resolved! Advice from canadian sellers about free shipping

Hi, I was wondering how can i offer free shipping if i also offer worldwide shipping? For some items i can just add it on to the price. For items that are more expensive i'd like for the packages to be tracked and the prices for a tracked package to ...

Starting Aug 25 to offer DDP payment on my Shopify payment portal to Ebay buyers to pay tariffs

I have setup a shopify page for check-out for Tariff payment I am starting collecting from Ebay buyers for purchases they do. Ebay has not been moving on this, so I am going to test this. I have done so far for a few sales that have gone DDP by creat...

Domestic shipping rate table price shown is more than my prices

When eBay shows the shipping cost in listings using rate tables, it is adding 6.3% to 7.2% extra. I want the price to be as I set it, and since this is variable I can't change it in the rate table to get it where I want. Any thoughts?

Resolved! De minimus gone Aug 29

By Dilshad Burman Posted August 9, 2025 4:38 pm. Last Updated August 9, 2025 7:00 pm. The on-again, off-again back and forth about tariffs between the U.S. and Canada has caused confusion and uncertainty on both sides of the border for businesses of ...

Are your items CUSMA compliant?

Seems as though coins and stamps are not on the list to be exempt from tariffs.How about everyone else with Canada made goods?

US / Canada - not a solution for all but for some

I know this is only a solution for some Canadian sellers, but I plan on using the UK site for sales to make up for the HUGE negative impact TACO has made on Cdn. sellers. I have a large collection of GB presentation packs & assorted stamps. I believe...

Appeals Court rules Trump's Reciprocal & Trafficking tariffs illegal; they remain in place for now

An appeal's court ruled today that the International Emergency Economic Powers Act does not authorize the president to impose the Reciprocal and Trafficking tariffs imposed by his executive orders, but they will remain in place until at least October...

Buyer unable to complete purchase, error on app says item not available for their location

Hello, I have a potential buyer who contacted me yesterday evening who has been trying to purchase item 286762069407 but they are getting an error message in the app that item is not available for their location and to view similar items. They are lo...

Friday August 29 Appeals Court Rules Tariffs Illegal (Including Canada)

https://www.theglobeandmail.com/world/us-politics/article-trump-tariffs-illegal-appeals-court-legality-levies-trade-war-canada/

So I made sales to US today (happy) non-USMCA and buyers sending extra DDP tariffs payment

So in case of Etsy, it's easy, I create Digital item, which is non-refundable, and I doodle a picture of DJT and they purchased it (if they download my DJT doodle, no idea, so far positive feedback) and that allows me to pay for the DDP for Chitchats...

De Minimis to end globally August 29 2025 as per executive order

As per fact sheet issued by the White House:https://internationaltradetoday.com/source/974484

Resolved! Removing ship to US on listings

Is there an easy way to bulk remove the ship to US on listings or does it have to be done one listing at a time. Thanks

Customer Returns or another wrench thrown into this tariff mess

Very sure this hasn't been addressed yet but here it goes. Going forward if something needs to be returned to the USA...eBay or otherwise who would be responsible for any tariffs or customs charges....If they would be applicable? For anything conside...