Seller Central

Testing GSP Listings (.COM)

As the title suggests, on .COM I signed up for GSP to be added on my listings. I'm adding a few items and will report the aprox. weights that I do or don't report to eBay. I've noticed that as I start my drafts on eBay Mobile, some items automaticall...

MC011 Your eBay selling account has been restricted

Dear eBay Sellers' Community,We have received email from customerhelp_ca@ebay.com with a subject line MC011 Your eBay selling account has been restricted on 6th Jan 2019.Unknown Reason statement: A review of your eBay account has raised some concern ...

Resolved! Fraudulent return

Hello,I am fairly new to selling on Ebay, and have just experienced my first return request. The buyer claims the item is not as described, saying there is " skin residue" on the item, and that the charger is bent. He has included pictures he took. I...

Purchasing "Signature Confirmation" after the fact

Have any of my seller friends here ever made the error of assuming that domestic Xpresspost included "Signature Confirmation", only to realize once the label printed out that it wasn't included? I ship so much to the U.S. that I didn't even search fo...

New Listings Disappeared Yesterday....

Good morning!Yesterday I listed somewhere between 15-20 listings and most of them have disappeared from my active listings. Has anyone else had trouble like this before? They're not in drafts either. They're just gone.Thanks in advance,J.

Resolved! Buyers name is their email address

Just had a sale and found the name on the address is actually their email address which seems strange. I checked Paypal and it is their email address. Not sure what I think about this, buyer has over 1600 feedbacks.

Suggested Changes to MyEbay Account Activity Page

Hi Sellers, Not sure if this is the right place to post a suggestion but may help in clarifying Sellers Fees that are listed on the MyEbay Account Activity Page. So I recently sold some items and saw the Final Value Fees were more than 10% of the ite...

Ebay canada NEED EBAY REP, issue with taxes

Hi there, if an eBay Canada rep can contact me I can go into more details. I have found a bug on eBay where buyers are not charged taxes according to your taxes table. I won't go into more detail to avoid giving buyers a trick to not pay taxes as eBa...

Customs Form for Coin Collection

I would like to sell a coin collection of US Coins and would like to know how to fill out the customs form.Can I just put US Coin Collection Quantity = 1 and the total weightor do I have to itemize each item with weight and quantities of each type of...

Buyer Fails To Pick Up Package

Somehow I seem to be having more problems with buyer's this past couple months than in the past 20 years I currently have a buyer who isn't picking up thier package from the post office. I messaged them incase they didn't know it was there & they hav...

Resolved! Traditional Payment Methods Gone Way Of The Dodo

Customer asks me if I accept money orders.I say yes.Customer hits a BLOCK WALL and complains to me that checkout can't be completed - being forced to pay electronically via Paypal or credit card.Since all of my listings are (and always have been) set...

Small Packet USA Air - No longer available in the Shipping options?

Happy New Year to All! I have been a long time member (since 2004) but more recently rejoined as a Seller since Dec 2018. So far, so good, everything is pretty straight forward. I just recently noticed (yesterday Jan 15) that the Small Packet USA Air...

Shipping Delays noted by my US customers, anyone else having issues?

I've had 7 US buyers contact me in the last few days stating their items have not yet arrived. Most of the items were sent Canada Post small packet air service (non-tracked) between Christmas and New Year's.All I can think is that this US Government ...

Promo Jan 20 to 29 Auction style plus BIN Free by Invite only

Interesting I got an email about this promo but it was not in my Sellers Hub, probably because it does not start until Jan 20List up to 500 auction-style listings for FREE! Start Date Jan 20 End Date Jan 29 List auction-style, plus add BIN for free. ...

Inserting Text Into Multiple Listings?

Hi...Is there a way of inserting the same phrase of text into multiple listings all at once? I'd like to insert some shipping information at the very end of over 100 listings without having to go through each one. Thanks in advance!

Resolved! How to combine items on shipping supplies coupon?

I want to combine 2 items using my shipping supplies coupon, but I can't find a way to do it. I am not surprised that buyers get confused, maybe it's just me. Any help would be appreciated.

Resolved! Receiving payments

Anyone else having trouble reciving payments this month ?

Shippo for non eBay items

I've tried to use Shippo of non-eBay items a number of times but unless I can import items I always run into a glitch. When I try to buy the label I get the message that I can't do so because the shipper (CPO) isn't supported (or something like that)...

Resolved! Unsold items

Does ebay charge for unsold items ???

January 2019 Canada Post price increases

The page with links:https://www.canadapost.ca/web/en/kb/details.page?article=service_and_price_ch Big change will be increasing the weight limit from 1kg to 2kg for USA Small Packet and Tracked Packet. This will bring them in line with the Internatio...

Zee-Chan's Excellent Postage Chart

Hi@zee-chan-jpn-books Would it be possible for you to update the postage chart you make every year. I know you are busy but maybe when you have a bit of time - I use your chart all the time. Thanks, Judith

Feedback for canceled items?

Recently I have had some buyers who purchase, pay and then cancel almost immediately. When I go to list feedback, these sales are still there waiting for feedback. Do I leave feedback saying item was canceled? What does eBay want us to do about feedb...

The concept of Auctions vs BIN!!

For those who remember the days of crazy, seat of your pants Auction listings. I stumbled across this ended item recently and gave me a bit of chuckle. Because bidding wars are seldom the norm, all my listings are BIN. Possibly early retirement for t...

Resolved! Why are my listings being changed?

Good-morning: Why is eBay changing my Ads on their Own and then sending me a email about it and if I do not like it I can change my preferences, eBay has done this to me now 3 times since the beginning month. My Ads are their posted for .99 cents why...

Canada Post Updated Options

Canada Post has added additional Weight options for Tracked Packet USA. Was up to One KG. previously. Now available up to 2 KG. I am unable to update current Listings to offer Tracked Packet in higher Weight Classes or offer in new Listings. Keeps me...

Canada Post International Parcel Air tracking and insurance

Canada Post International Parcel Air according to Canada Post: -> does not have tracking-> has $100 insurance (can even buy more) How is it possible to get insurance without tracking? If the buyer doesn't receive the item, how do I claim the lost par...

eBay charging taxes from US buyers? And keeping it?

Hey guys! I just sold something to a WA state buyer and it has the message -----------eBay note: This total includes tax that eBay is required to collect from your buyer. You can view the amount paid to you in the sales record." underneath the sale.-...

Shipping questions and the new postal rates in the US.

I sell CD's on both .com and .ca. On both I have been using flat rate shipping amounts for both US and Canada. The shipping in Canada has gone up 18 cents, so I will probably over time raise my shipping by 25 cents. For the US, I am using chit chat a...

For those who use USPS - Rates change on Jan. 27

There is an announcement about this on the .com announcement board although it doesn't have a lot of specifics. The most major change that I know of is that first class rates will be based on both weight and distance. Right now they are just based on...

Promo: Sell for $1

It's been mentioned before on the Boards but now it's live: https://pages.ebay.ca/promo/2019/0112/selling.html Skip to main contenteBayShop by categoryEnter your search keyword All CategoriesAntiquesArtAutomotiveBabyBooksBusiness & IndustrialCameras ...