Seller Central

Sometimes it pays to use the phone to call the buyer when problems arise!

Wednesday was one of those days! I think the last return I had was over 2 years ago. Yesterday I had 2!!! The first one was a "changed my mind" type so nothing I can do but wait for it to come back. The 2nd one though was an SNAD, and it came in whil...

Ebay trying to add sales tax on an item I just sold

I've never seen this before.Is there tax on a radio that was made 60 years ago? If I charge no tax, is ebay gonna screw me somehow or demand it from me?Since when do Canadian sellers have to charge Americans sales tax? for pickup? I dont like this 1 ...

Help - no sales in 41 days...

This slump is unprecedented. I've been selling paintings on eBay for 13 years. Always 100% FB with good customer relations. Sometimes when I search my listings from a different IP they don't show up in the search results. Have I been "ghosted"? In th...

Buyer can't checkout "This item doesn't ship to your location"

I had a buyer win five auctions from me. I am located in Canada, he is in the US. I included shipping to the US as an option in the auctions. All five auctions were created with the same template. Now that he is trying to checkout he is getting a mes...

I give up

I'm sick and tired of the nagging emails from ebay about an "unsupported return policy" and it's pretty obvious now that ebay has zero intention of changing the return policy for certain categories such as collectibles which are SUPPOSED to be 14 day...

Resolved! Unable to find my listings on eBay.COM

Hey guys! I think I'm having an issue with my listings no longer showing up on eBay.COM. Before last week, I was getting 3-4 sales from the US daily but since about 7 days, not a single sale from the US. It could be a coincidence but it coincides wit...

ADVANCED

Whatever happened to Advanced Search that we can search for the address and phone number of sellers/buyers? I bought an item last week and the seller hasn't send me the invoice with shipping costs and I had to "bother" her in the morning when I get u...

2 Invoices in 2 different currency for the same month

Hello everyone , Can someone please to refer me to whom contact about my problem . I got 2 Invoices for April 2019 . One Invoice is in $ USD the second one is in $ CDN .Both Invoices are for the same time period Items sold.All items are sold on EBay....

US buyers buy off .com and Canadian buyers buy off .ca

It is so obvious, US buyers seldom buy CD listed on .ca, Canadian buyers buy items listed on .ca and .com. Ebay can say all they want that listings in Canadian $ doesn't make a difference for US buyers but it does. I have lots of proof but here is mi...

Introduing Shipping Rate Tables!

Is it benefit to use it? I see most suggest free shipping. It means we have to increase the asking prices and it is bad enough that Canada Post gouged us with hefty postal rates with tracking number. I think I will stick with PayPal as I get very dee...

My Paypal Account...CAN / US ?

I've had a Paypal account in US since I first started and I'm wondering if that is the right account to have if you are selling on both .CA and .COM. as I am now. I notice 2 amounts on the home page now..something like this.... $12.34$56.78 CAD I get...

another buyer asking for a refund request, before the time allowed.. ??

i sold a item on april 2, the delivery estimate is 18 business days, so in my world that would put it to at least , and the very least counting calendar days, the 20th of this month, but they were able to open a case for item not received..today on t...

Resolved! Package Undeliverable Due to Zip Code Error

I shipped a $55 item by tracked packet to the U.S. on April 1st .... shipping cost $18.50, which is $10 more than I had planned to spend. I had listed with free shipping to the U.S. and Canada; however, by the time I sold it, I decided I had better s...

Resolved! Is this plate worth anything ?

Is this plate worth anything ? Its from the vietnam war era

Resolved! How do I go about this refund?

I had a buyer send a message that she had rejected the package on the item she had purchased. She said"Im so sorry even though u have patterns in caps I didn't realize it was something completely different then what I thought I was buying untel after...

Resolved! Global Shipping Program from Canada

I have a 'possible buyer' in Thailand. He really wants an item I've listed. He 'suggested' I use the global shipping plan--BUT, I have clearly stated I will not ship overseas because of the costs and previous lost/damaged items. I have no knowledge o...

US Out of State Sales Tax

The US Federal Government has just passed a regulation that relates to internet sales in the US. Internet sellers ... specifically those without a B & M store.....must charge a sales tax..... A destination state tax. If a Seller in a state sells to s...

GTC Relist Dates for April

Made a quick chart of renewal dates for GTC (when they will or wont incur double renewals). It is based on a 30-day auto-renewing GTC for a term of 16 months. For the month of April posting in the first three days will incur a double relist from 1-5 ...

Buyer in Canada not able to purchase my Canadian listing "seller won't ship to your country msg"

So I just had a Canadian Ebay (according to the location given in their message) say they want to purchase a listing I have on Ebay but they get the message "seller will not ship to your primary address" which I found odd as I am in Canada as well. t...

Packet was sent by Canada Post SURFACE instead of AIRMAIL

Hello everybody, I recently sold few drawings to buyer from Denmark who was buying drawings from me frequently a couple of years ago. Then deliveries to his country were amazing - could be just 4 days! Already for 2 weeks he did not receive my latest...

Interesting and perhaps heartening comments I've heard lately...

I've took note in the last few weeks, several times now I've heard the phrase from AZ buyers telling me about bike parts, car parts, etc etc: But you have to check eBay too because sometimes/often its cheaper there! And I don't ever remember hearing ...

What extra fees/ taxes apply by selling to the US?

If I sell my products over the boarder to the US, are there taxes or fees I have to pay? if yes, how high are those?

My listing can't be found

I just recently created an eBay Account, because I just moved to Canada and want to sell something. However right after I created my Account it got suspended, but after I called eBay my Account got recovered. After the recovery, I created a listing, ...

Resolved! Is There a Command Which Ends Listings in Bulk?

I'd like to end a large number of listings but can't locate a command to do this in bulk. The only command I've found to end listings requires ending them one at a time and that would be a long tedious process.

How do I get seller discounts ?

eBay sent me an offer of next 5 items listed would cost just 1 dollar each to list and sell. But i missed some of the specifics of the offer and my items did not qualify for any discounts. I asked eBay to resend the offer after I learned how to use i...

Do PayPal charge taxes on their fees?

Hey guys! I'm currently doing my taxes and was wondering if there are some taxes included in PayPal fees. The extraction I'm using from PayPal has a "Fee" column but that's it. Nothing about if there are any taxes included in this amount. Thanks!

Charging canadian sales tax

Is there a way to charge HST/GST on Canadian buyers if listing on ebay.com? The tax shows only US States.

Need some advice again

I had a buyer who purchased one item in US dollars & one in Canadian dollars on April 5th. They paid for the US one before I could send an invoice. So I invoiced for the Canadian item with free shipping & a note saying I would ship it with the other ...

Ebay protection for Sellers

Early last March I sold an expensive $250 GI Joe Motorcycle with Sidecar and Soldier to a person in my country. Because it was a delicate item I very carefully packed it in a sturdy box using carefully shaped Styrofoam for support so nothing would mo...

Has anyone recieved their 2nd Quarter Shipping Supplies Coupon yet?

Just curious if anyone has received their coupon yet for 2nd quarter shipping supplies? I saw some members on the .com boards received theirs sometime last week.