Seller Central

Self insurance (cookie jar) RICARMICs statistics to 2018

It is that time of year again!!!.... Overall Notes:-I live in the stamp collectors world, so these results are all from postage stamp selling categories-prior to 2018 I sold only on .COM. Beginning 2018 Canadian centric stuff is listed on .CA, everyt...

Resolved! Buyer claims can't use PayPal and currency wrong

So a buyer in the US made an offer on an item, I accepted and then I was waiting for payment.His English was ok but he couldn't properly string words together and would use very vague abbreviations, which makes it hard to understand.Anyways, he claim...

Bookstotheborder still operating in Vancouver?

Is bookstotheborder still operating in Vancouver? I can't find their contact on google. The chitchat locations are a bit far from where I am, any other providers that does cross border drop off from Vancouver?

Paypal Cases

Has anyone had a case (Unauthorized Transaction) opened against them recently by Paypal for an eBay transaction? Had one opened this morning for a sale processed/paid Dec 17th. Shipped same day and delivered Dec 24th by Expedited in Canada. Case open...

Tracking Trouble

Im having trouble with the Ebay site and wonder if anyone knows a solution? In the past couple days we've shipped about 25 tracked items. For each one we generate a shipping label directly with Canada Post then upload the tracking. First we send the ...

Buyer Returned Item due to not fitting, Do I refund the original Shipping cost - it is $50 HELP !

Hello, I hope someone can help we decide. I am in Canada. I have had 2 footwear return this week due to not fitting the customer. All was correct in Ad. So, the first was $17 shipping she paid on original purchase of $100, I returned the $17, as I fe...

How do I get a buyer's e-mail address to send them an invoice for shipping?

How do I get a buyer's e-mail address to send them an invoice for shipping? I had a buyer purchase 2 items near the beginning of December. She wanted to pick them up locally to save on shipping. She paid for the items through PayPal even though I wan...

Filing a Claim for Lost Packages

I have had two tracked parcels go MIA with Canada Post. They were from the Xmas backlog. They both have no tracking updates after acceptance.One was an eBay sale to the US - the other was a gift. I used my business discount at the counter. I can use ...

Comparison of shipping label rates

Been trying to set up Canada Post as a carrier on Shippo.Fumbling with the API numbers with 'development' vs 'production'.Still can't get it to work.Apparently 'test mode' in shippo doesn't produce the real rate thatwill be on the label anyway. Does ...

NEW SELLER OVERVIEW

I hate the NEW Seller Overview look and hope you either get rid of it or keep it far far back as an option-Do not get rid of your CLASSIC view as it suits me just fine--Like they say-IF IT WORKS-DON"T CHANGE IT!!! Just my opinion-Happy 2019 to all!!

This weekend Special Promo Jan 12 & 13

Coming Soon: Sell for $1* This weekend, watch your inbox for a special offer on selling fees. Pay only $1 when you sell!Learn More *List from 1/12-1/13 and sell within 30 days. Limit of 5 items.

Help with International tracking

Does anyone know which Asian Counties that Canada Post does not offer tracked package or any other country.Thanks

To check settings

Dear Sellers,I got subsequently notes from two UK buyers that they were not able to get a button "ask seller for a total" when purchasing with cart.But similar experience with US buyers was good. I want to check how I am programmed about "combined sh...

Resolved! Canada Post Possible Stike

What happens now that orders are in the mail with a possible expected delivery date of September 30 and early October, what happens if not received there is no way of knowing whether these items will be received after strike is over. Will eBay delay ...

Resolved! Got this message - never seen it before

“eBay note: This total includes tax that eBay is required to collect from your buyer. You can view the amount paid to you in the sales record.” I know now that some of the States has to collect sales tax (as I understand it it is a real mess). But I ...

Specifying shipping

Hi Everyone,I'm a new seller on eBay.ca and I have a problem with shipping. I read on the eBay site that it is possible to tag the shipping information with a sentence stating shipping would be calibrated once the location of the buyer is known. Howe...

Shipping Advice: Padding

I'm looking to start selling manga as part of my web store on eBay, and I would like to get some feedback on whether or not a light paperback book requires padding, such as bubble wrap, to make it safely through the mail. If wrapped in plastic and se...

Looking for shipping advice from Chit Chat Shippers

Hi everyone, to anyone that uses Chit Chats to ship. I'm still pretty new to selling on EBay and would like any advice on the best way to set my shipping details when posting my items. Any other shipping advice would be helpful too. Thanks in advance

Best Offers expiring sooner?

Sounds good to me as a seller. I’d like to shorten my counteroffers to be valid 12 hours or less. Also, a shorter Best Offer window means those sellers who prefer to ignore insulting offers altogether get to ignore them for a shorter amount of time.W...

Leaving Store open while on Vacation - The Results

I was on vacation out of the country from Dec 19 to Jan 5/19. Internet not available. I put on vacation settings, did not hide my listings and changed it to a 15 day handling period with an out of office reply that I would be mailing out on Jan 7/19....

Seller Sourcebook (SSB) - Anyone have any issues with them ?

I have been using Seller Sourcebook (SSB) since 2011 (without any issues) for image hosting and Ebay listing templates. I have about 30,000 images uploaded to their website, with these images embedded in my listings. Yesterday evening, on December 31...

Refund/Returns Advice

All: Curious is it better as a seller of relatively low value items but with high postage costs to accept returns and refunds with "buyer pays". Of course doesn't protect you from INR or SNAD, but wonder if it makes it harder for a scammer to game th...

Getting listings under a unified shipping & returns policy.

So, since I started my new store, I've been struggling with policies etc. Not with the actual policies, but actually getting them implemented. I found my policies manager and since I had been a casual seller, I had way too many policies. Some were cr...

Question about native Canadian tax policy

I have a question about Native Canadian tax policy.A customer just purchased several items from me and made a note saying that she is a status native & reside on Rama First Nation reserve in Ontario, and she asked for refund of taxThe situation is al...

Don't you hate it when you sell something and can't find it!!!

I sold a CD tonight around 6 PM and I just found it after looking for it for almost 6 hours. Normally I am very organized as i sell CD's and I have about 10,000 at home. I have 4 CD stands and also about 40 boxes. Most of the CD's I list I put them a...

Shipping to different zones in Canada

As a seller in Ontario, I find that Canada Post has lower rates to ship an item to Ontario or Quebec than to BC or Newfoundland. Hoe do sellers deal with this issue or how do I indicate this in my ad?

Chit Chat Is Awesome, but I feel my Canadian customers will be..alienated.

So I love Chit Chats, it's awesome! I delivered my first packages today and was smooth sailing. It definitely makes me more competitive in the US for shipping, plus insurance. Alas, for some of my items, Canada just can't compete with USPS rates. Not...

year end inventory

Hi all! I lost my cheat sheet to show me how to get my year end inventory. Any help would be greatly appreciated!!

Hit with a Defect not close to my fault

Hi Everyone Just throwing this out there, I sold a food item, which I clearly stated was not to be eaten was a prop had expired and was a collector’s item. The buyer didn’t read this information ,bought the item and 2 weeks later complained to Ebay t...

Change to ebay logo again

Now the logo has changed from the all red back to the multi colours. Much better - the all red was like a Target store, or Canada Day or the Red Cross or Coca Cola or ........... Brand recognition is important - don't know why they changed it to the ...