Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

buyer not received goods

I sold some used items to a buyer in another country, and they have not arrived after 4 months, (untracked) I have dealt with this buyer before and do not doubt him. I am willing to refund. What is the best way to do this in the hope that Ebay will r...

Marbles - Antique/Collectible

Wanting to sell a large antique/collectible marble collection, collected over the last 30 years. I don't have time to do on ebay, but wondering other options. Auctions Houses in Southern Ontario?

Resolved! Duplicate Ebay listing strikes again

Over a year ago I received a defect for cancelling a sale on a customer after selling the item previously. I was of the belief Ebay somehow duplicated my listing. It just happened again with an equally as old listing. It had the same photo used too. ...

New Buyer with High Number of Buys?

Wondering if any of you have received an order from a newer buyer with an unusually high number of buys, and how you've handled it. Last evening (July 24th) I received an order for bluray which will net a little under $11 after fees & taxes, one I wo...

Ebay Canada just pulled the plug on FVF Promotion

Hello every one.I just got email from Ebay Canada that they are pulling the plug early on August 16 instead of as it was until September 30. The final value fees promotion they had.I guess it's a money issue so they are pulling the promotion, this sa...

Resolved! I think a buyer has confused me with Amazon!

On July 19th evening I sold a sewing pattern. Mailed it on the 20th.On the 21st I get four emails from the buyer minutes apart.No1: Have not recievedNo. 2: Where is my order No. 3: Need my pattern.No 4: you got my money no patternNow I know that Amiz...

Ebay sides with buyer with 1 FEEDBACK SCORE, EBAY RANT

A buyer with a 1 feedback score (in the USA) won an auction I had listed on ebay.ca. The item went for almost $300 Canadian in auction. I shipped the item out and once he buyer received it, they asked for a refund. And I gave it to them. I listed the...

eBay ending FVF promo 6 weeks earlier

Signed to a FVF promo for trading cards in march and it was supposed to last until september: The Promotion will begin on March 8, 2023 at 00:00:01 ET, and will end on September 30, 2023 at 23:59:59 ET, for listings on www.ebay.ca (“Final Value Fee P...

Anyone still buying labels with Shippo since the PayPal change? I'm still getting invoices old way

For those sellers who still use Shippo for labels (sometimes), just curious if anyone has been receiving invoices since the mandated change of "no longer accepting Paypal as payment method".I got the message when I bought my first label early July an...

Canada Post tracking not updating on Ebay. Again.

Uploaded a CPC tracking number a couple of days ago on Ebay. On Canada Post's website it shows all tracking updates and that the item is currently out for delivery. On Ebay the tracking shows: You provided a tracking number Last time this happened it...

Account restriction

Hi I’ve been dealing with an account restriction for 3 months I’ve sold on eBay for years and patterned up with someone and created this account over a year ago. My sales did spike right before the restriction due to me promoting the 1000 items in my...

selling one' stores complete inventory over 2000 listings many more items- advice needed-

due to health reasons and amount of work to keep this up is getting too great - i am looking to sell all my ebay's store's inventory 85% brand new hardware store items and some 15% used other items -- how would one do this? looking for advice how to ...

Devon not on the boards from July 25th to August 8th

Hi everyone! I will be gone as I will be getting married! While I am out please and if you run across tags where it is just myself please tag elizabeth@ebay or kyle@ebay. If it is not urgent I will be sure to get to them once I am back.Thank you all ...

How to find items that I newly listed to make adjustments

As I list items I used to get an email within minutes to say that my listing is now live with the details and images etc of the item. I get the option to view it or revise etc. I often have to refer back to these lists of recent listings to make adju...

NEGATIVE FEEDBACK --

EBAY IS SO GOOG WITH SELLERS... a buyer asked me from USA to cancel his transaction as he thought my shipping is too expensive, well did he not read my discription about my shipping before he bid? 2 comics is over .200 grams , from here we can't send...

Answer to false claim

I sold 2 items in a multi quantity listing with variations. Buyer selected twice the same variation. I shipped a few days ago, buyer jumped to message me there was only 1 in the package. He bought 2 of 2 i had of this variation... And i don't ship th...

Ebay complicit in fraud and threatens to charge me as part of fraud

I have a case where a buyer is lying about some boards not working for him, sending a photo of just 1 of 2 required boards installed with a fuse removed. I accepted the return, he provided FAKE return shipping information. The time has expired, I ask...

Are there new rules for Canadians selling on dot COM?

As a Canadian with US suppliers, I would prefer to sell to US residents. I am having difficulty creating a sellers account on dot COM. Is it mandatory to have a US bank account and US credit card?

Resolved! Listing bullion and fluctuating prices - how to revise list price

Hello, I have never listed silver/gold bullion before, but I have been wondering how sellers are doing this with the constant fluctuating prices of gold & silver... I didn't think you could increase your list price (of Buy Now listings), but I am see...

Resolved! Fee to revise a listing (increase asking price)

Does anyone know what is the fee when you revise your listing by increasing the asking price?? Ebay states here that "There's no fee to revise a listing, UNLESS you add a special feature or raise your asking price." So I am wondering what is the fee ...

Advertising

Skimming through Facebook and between the You Know You're From Victoria When, science ficton convention updates, pictures of relations I have never actually met, pictures of friends I have never actually met, posts about archeology, stories from Vict...

mm, no to that request.

Just a bit of a giggle. Person with 0 feedback, registered 3 days ago and sends a message in lovely grammar "can u do a lowerprice or free shipping" Respond with a nice no and thank for the interest. So I get follow up messages of "even if u just do ...

Buyer Never Picked Up Item After Requesting Local Pickup

I've seen a few similar posts but none that are the exact same situation (regarding an in person pick up) so I thought I'd post.I sold an item and buyer requested to pick up item in person, saying he is local and wanted to save some money on shipping...

Seeking Advice. Buyer claims item not received. Tracking shows delivered.

A buyer has opened a case against me seeking a refund for item not received. I shipped the item directly through eBay with a tracked Canada Post service. The tracking shows the item as delievered. I'm wondering how I should approach this situation. T...

FedEx Canada to USA - extra fees at the other end?

I've noticed recently that FedEx International Ground shipping to the US is often significantly cheaper than Canada Post Expedited Parcel/Tracked Packet. Is there a catch at the other end? I've only received a couple of items from abroad via FedEx an...

Do / Can you reuse envelopes?

I have about 20 used bubble envelopes that I would like to reuse for shipments. Most are from Amazon and a few are the Amazon prime envelopes. Do / Can I reuse them? Have you reused them and what happened?

ENDING THEN RELISTING A ITEM

how many times do you think you have to end your listings and them relist them with all those issues that alwasy arrise doing so to see a bump in sales - i have been doing this twice a month and the first time i did it it worked and was pleased but n...

Tangerine Not Supported Error

Yesterday, which was Tuesday, I was expecting to receive the routine "we sent your payout" email. Didn't happen, what they did send me though was an "unable to verify account details" no payout for you kind of blurb.Upon checking out their resolution...

Coupon for shipping store missing

I must of missed a announcement.On my summary it does not show my shipping supplies coupon.Is it still available?Thanks in advance.....Bob in Winnipeg.