Forum Posts

COMBINED SHIPPING

Hello. I most recently created an eBay store. I am having great difficulty understanding how to apply combined shipping to 'buy it now' listed items. With auction items the buyer always has the option to request an updated invoice, but this does not ...

Resolved! ebay not recognizing argentina address

A buyer has purchased an item from us who is located in argentina but when i went to buy a shipping label through ebay it says to check if the parcel size is within limits (it is) and if the address is correct. Does anyone know if theres a formatting...

Seller Tools FYI

This is for anyone that requires frequent sorts using Sellers Hub. New display on dot com: Categories accesses eBay or store Current ca view: Definitely more functionality with this new dot com view. As a side thought if a by shipping service filter ...

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Shipping Policy Glitch

Last week I sold an item to a European buyer. However the buyer was able to complete the payment with the shipping service that I had set up for the US. Now I just sold 2 items within 10 minutes to UK buyers who were also able to pay as though they w...

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Resolved! why free shipping??

Hi everyone, I am a new ebay seller. Before I start selling, I have questions about free shipping.I read about offering buyers free shipping. The following is a quote from ebay under Shipping rates for sellers. "When a buyer's deciding whether to pur...

Seller initiated offers emails going to Spam?

I looked at my sales performance today and saw that I had a huge drop in my seller initiated offers sales over the month of August (a 79% drop). I can't complain about my sales in general (my sales without offers have gone up by 188% and my best offe...

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Shipping to Israel

Hi, I have a strange problem here. I got an order from Israel, printed the label on Aug 13. Brought the item to the post office the same day. The package has been returned, because since AUG 14 Canada Post doesn't ship anymore to Israel. I contacted ...

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Ebay has gone downhill. I am done, after 21 years.

I have read so many of these posts, and everytime I am like "yep" but I still around.I think I am walking away.Tyler has been a great resource, but he is carrying the weight of the company, and is definately due some serious respect. I am tired of ha...

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Resolved! Store Sales not working?

I wanted to clear out some stock with a store sale. I followed the instructions via Ebay and it didn't work. About 40 items didn't match active IDs (whatever that means) and now Ebay is telling me my items are on sale, but I don't see adjusted prices...

Store subscription cancellation

I have a yearly store subsctiption and it renew september 1st. I missunderstand many terms. Do i have a fee if i cancel it right now? I have until august 30 to cancel without having it renewing?

Lost listings

I have listed a lot of items to eBay but I can't find them as listed. I'm wasting a lot of time reposting. What's happened to my original postings.

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"Print labels in bulk" feature broken.

Hi, Anyone else has the same problem? I got 2 orders from a buyer, paid separately. The "print labels in bulk" feature is broken, so there is no possibility to combine the orders. I can put 2 items into one package, and add the 2nd tracking manually,...

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Feedback revision count

We can't find this information anywhere. We have 5 feedbacks revision requests available per 1000 positives or something like this. But what if we request a revision and the buyer actually agree to revise it, do we still lose 1 request available or w...

Resolved! a very confused new ebay seller

Hi everyone,I am a new seller and have been a buyer on ebay Canada for 3 years. I want to start selling things on ebay Canada. Over the past two days, I have basically read everything about selling but I am still very confused about a few things. I h...

Marilyn Monroe 4x6 print

i never got my order i waited and he made up a stry when it was sent he was wrongbought july 31 st he said aug4still watting as of aug 12th plus i questioned him about the printinghe said how do you know any ways HA HARUDEEBAY KEEPS SAYING WAIYE LONG...

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Resolved! THEIR BACK AT IT AGAIN EBAY AND LISTINGS

they are back at it again ebay messing with my listings again how many times does this have to happen --- lost 25 listings over night gone nowhere to be found --- has happened repeatly to me over the last year or so but iam top seller now so why puni...

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Buyer opened an item not received case without paying

This is bizarre so I'm just going to explain the short chain of events. Buyer won an auctionBuyer messaged me a few hours later that he can't pay because his paypal isn't working.I responded that's fine, and I would cancel the item within an hour or ...

Buyer can't pay in Seller's Currency — Need Suggestions

Hello, I'm a seller on ebay.ca, and a buyer located in the US recently purchased an item from me. They're having payment issues, and they're getting an error saying, "error can’t pay with this currency". I'm wondering if there's anything I can do for...

Payout on demand on com - Request Payout

Appears requesting an immediate payout was recently added to dot ca. Nothing shows with ca help regarding fees or this options Links attached for how it works on dot com. https://www.ebay.com/sellercenter/payments-and-fees/payouts-on-demand#:~:text=I...

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SHIPPING TO BRAZIL

has anyone had problems shipping tp brazil ! i shipped an item to brazil and i checked tracking and i find out that its a return to sender , no explanation at all , it has been several months and the item has not been returned yet , and no word from ...

Resolved! $3.19 oversized bubble now being sent back Canada to USA!?

I am in Ontario, Canada. Seller of hockey cards for almost 25 years. NEVER have i had an oversized bubble mailer $3.25 cdn Canada to USA ever sent back if it met the oversized dimensions. They now want us CDN sellers to send this as small packet rate...

ebay removed a Yupoog VW hat saying it's counterfeit but the VW store is selling yupoong hats!

ebay removed my listing after almost a year of trying to sell it saying the yupoong flexfit VW hat is counterfeit: https://www.ebay.ca/itm/155688366405 The brand is yupoong from Korea which has the license to make many brand hats and the official VW ...

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