Seller Central

WHat if I don't trust the seller but he paid through paypal?

Hi!I am a first time seller. I have sold a statue to an international buyer Located in Qatar. I did recieved the payment in paypal, but it is frozen for a month. I have been told people can get chargebacks as a regular scam.I am aware that first time...

Resolved! Exclude shipping locations not working

A few months ago i excluded all countries but the US and Canada in my account preferences in "Exclude shipping locations from your listings". But the last couple of weeks I've had someone from Australia and England buy successfully from me. These wer...

72 Hour Noticed Issued By CUPW October 16,2018

The 72 Hour Notice has been issued from CUPW reason stated lack of progress in talks. Major issues sited are forced overtime limits and staffing. Rotating Strikes to begin on Monday. Get your parcels out now before CPC locks out their employees

Restriction

Does anyone know how long a temporary restriction to sell lasts?

eBay keeps cutting down on functionality, instead of adding missing functions

I am mad with eBay. Really mad. They never (really never) add missing functions, or update stupid functions like the need of adding a tracking number to every single item (still love to have orders of 30 items and more). Since they change to the new ...

Resolved! About CPO Parcel Pick Up Service

Has anyone here used the PO service where they pick the parcels up for shipping? I'm wondering if the stamp and/or scan packages on pickup.

How do I know I got paid

I just started selling on eBay I have the app on my phone I sold an item but the money is not in my account so I haven’t shipped it yet how do I know I’ve been paid?

Accidentally used old shipping label

So as the title says, I've accidentally used an old canada post label from a prior shipment few months ago. It my rush out the door and my inexperience of using the shippo's site, i printed off an old label instead of ordering a new one. Thing is, th...

Final value fees for Basic Store - seller fee per sale max $250 is that US or C$

Here is a question The Basic Store Subscription for a Basic Store on Ebay.ca states the following "Final value fees for Stores listingsPer item, based on the total amount of the sale Maximum fee is $250" I have the Basic Store on ebay.ca In the past,...

Shipping to US from Canada. Alternatives for Canada Post Strike?

I am in Canada and am looking to start selling in the US and Canada. Is there a convenient way for me to ship to the US without me having to pay ridiculous international fees that Canada Post charges? Also, with the Canada Post strike looming, what a...

Not Receiving Payment Notices From PayPal

I think we had this problem awhile ago. But thought it got fixed. Apparently not. I have not been receiving any payment notices from PayPal in the last week or more. When I sell something it seems I get a notice but not when I am the buyer. Anyone el...

MC018 Please make sure your listings follow eBay guidelines: Brand Name Misuse

eBay sent me a message, I am not sure if it was automated or if I was targeted. We appreciate that you have selected eBay to list your item; however, please understand that you've mentioned "iphone 5 SE / iphone 6 / iphone 7 iphone 8 / Plus / X" in t...

Proper way to refund

I have a buyer complaint that part of a kit I sent is missing. This buyer doesn't seem shady and what they describe sounds plausible so I'm willing to just refund and move on. My question is what is the best procedure for doing this? Should I tell th...

Sales Record page changed to render it useless

Today, the Sales Record page display changed without warning, rendering it absolutely useless. I used this page with every transaction to manage all my data about a transaction: the size and weight of shipment, Customs details, actual shipping costs ...

Seller Hub: what happened to all my customization?

Seller Hub: what happened to all my customization? It's all back to what it was before I made changes

Seller Hub. So, where is my account info? So I can PAY what I owe Ebay

Sorry, it used to be under a tab in the upper left, easy to get to with one push. So where is account info now? Thanks.

What is "Pending Markup " when trying to removing a listing from promotion event

It is my first time seeing this under status , usually it was always processing and turned into removed when trying to remove listings from promotion sales event. Now it is stucked at showing "pending markup" and it is not being removed. What should ...

What is the best way to reverse a refund or how to allow the buyer to pay back after refund?

Hi,I've refunded a buyer as the item haven't arrived days after estimate delivery time.Then the item show up and the honest buyer want to pay me back.He suggest to send me money through Paypal but that goes against Ebay policy.I do not see a way to s...

detailed seller ratings

How do and where do we see who left what detailed seller ratings?

Resolved! 30% off selling fees offer on Select categories

Did anyone get this offer? I listed 2 items today that are listed in the categoryToys & Hobbies > Collectible Card Games & Accessories but I still cant tell if this promotion applied to my listing or not. Currently it reads on my ebay , 0 used/1000 l...

Canada Post Strike Threat Still Alive

https://www.canadianunderwriter.ca/risk/threat-canada-post-strike-still-alive-1004138088/

Selling Offers

Hello All, You may or may not have a new offer for 30% FVF seller fees for 1000 listings. Limited time only. (Ends Oct 26). It let me activate awhile ago. Now will not load. Brings me to the something went wrong message and on the dot com board. Hope...

Change to 14 day rule for Promotions/markdown Manager?

I haven’t seen an official announcement on .ca or .com yet but one of the eBay reps did post about this on a .com board thread. I am happy to confirm that starting today; you can create immediate markdowns using Promotions Manager. We appreciate the ...

Looks like the $20 import fee may be raised to $100.

This was in the news tonight: The source said Canada had also agreed to increase the “de-minimus” value of goods Canadians can bring into the country – such as through online shopping – from $20 to at least $100. But the person said Canada would stil...

Should i used my local canada french (quebec) ebay? Any advantage compare to canada

I have been using Canada eBay english for sometime now, I am now thinking of transferring to Canada french (Quebec) because its subtitle is free. I Don't think there any other saving that I will profit from.Also will local eBay, help make me more vis...

Where is "view sellers's items"???

I was trying to find some specific items that I listed and want to make some corrections and also to enter better photos. There is NO fricking way I would have to go through 6,000 items to pick the specific items!! So where is it? Why did eBay remove...

Category promo: 10 listings, 50% off FVF, ends Oct 7

List in select categories, save 50% on selling fees.Sell in Fashion, Electronics, and Musical Instruments to save. @happy_pigeonComes with a broken "learn more" linkhttps://pages.ebay.ca/promo/2018/0924/save50.html Appears to be a modified $1 FVF pro...

Resolved! Russian email address

I have a package to mail on Tuesday to Toronto, so I can use the free shipping option (if it is working). I know that Snap ship wants lots of details including the email address, but when I checked on the buyer address, it was from Russian. Could tha...

Canada Post Find A Rate page not working for me

Is anyone else having this problem? I can get rates for within Canada, but it does not work for USA or International. Below is a link to the page I have always used.Has something changed, Is there another place where I can calculate the Canada Post U...