Seller Central

Sales Record page changed to render it useless

Today, the Sales Record page display changed without warning, rendering it absolutely useless. I used this page with every transaction to manage all my data about a transaction: the size and weight of shipment, Customs details, actual shipping costs ...

Seller Hub: what happened to all my customization?

Seller Hub: what happened to all my customization? It's all back to what it was before I made changes

Seller Hub. So, where is my account info? So I can PAY what I owe Ebay

Sorry, it used to be under a tab in the upper left, easy to get to with one push. So where is account info now? Thanks.

What is "Pending Markup " when trying to removing a listing from promotion event

It is my first time seeing this under status , usually it was always processing and turned into removed when trying to remove listings from promotion sales event. Now it is stucked at showing "pending markup" and it is not being removed. What should ...

What is the best way to reverse a refund or how to allow the buyer to pay back after refund?

Hi,I've refunded a buyer as the item haven't arrived days after estimate delivery time.Then the item show up and the honest buyer want to pay me back.He suggest to send me money through Paypal but that goes against Ebay policy.I do not see a way to s...

detailed seller ratings

How do and where do we see who left what detailed seller ratings?

Resolved! 30% off selling fees offer on Select categories

Did anyone get this offer? I listed 2 items today that are listed in the categoryToys & Hobbies > Collectible Card Games & Accessories but I still cant tell if this promotion applied to my listing or not. Currently it reads on my ebay , 0 used/1000 l...

Canada Post Strike Threat Still Alive

https://www.canadianunderwriter.ca/risk/threat-canada-post-strike-still-alive-1004138088/

Selling Offers

Hello All, You may or may not have a new offer for 30% FVF seller fees for 1000 listings. Limited time only. (Ends Oct 26). It let me activate awhile ago. Now will not load. Brings me to the something went wrong message and on the dot com board. Hope...

Change to 14 day rule for Promotions/markdown Manager?

I haven’t seen an official announcement on .ca or .com yet but one of the eBay reps did post about this on a .com board thread. I am happy to confirm that starting today; you can create immediate markdowns using Promotions Manager. We appreciate the ...

Looks like the $20 import fee may be raised to $100.

This was in the news tonight: The source said Canada had also agreed to increase the “de-minimus” value of goods Canadians can bring into the country – such as through online shopping – from $20 to at least $100. But the person said Canada would stil...

Should i used my local canada french (quebec) ebay? Any advantage compare to canada

I have been using Canada eBay english for sometime now, I am now thinking of transferring to Canada french (Quebec) because its subtitle is free. I Don't think there any other saving that I will profit from.Also will local eBay, help make me more vis...

Where is "view sellers's items"???

I was trying to find some specific items that I listed and want to make some corrections and also to enter better photos. There is NO fricking way I would have to go through 6,000 items to pick the specific items!! So where is it? Why did eBay remove...

Category promo: 10 listings, 50% off FVF, ends Oct 7

List in select categories, save 50% on selling fees.Sell in Fashion, Electronics, and Musical Instruments to save. @happy_pigeonComes with a broken "learn more" linkhttps://pages.ebay.ca/promo/2018/0924/save50.html Appears to be a modified $1 FVF pro...

Resolved! Russian email address

I have a package to mail on Tuesday to Toronto, so I can use the free shipping option (if it is working). I know that Snap ship wants lots of details including the email address, but when I checked on the buyer address, it was from Russian. Could tha...

Canada Post Find A Rate page not working for me

Is anyone else having this problem? I can get rates for within Canada, but it does not work for USA or International. Below is a link to the page I have always used.Has something changed, Is there another place where I can calculate the Canada Post U...

Shipping Supplies Coupon Is Now Available

Just got an e-mail stating that our eBay Shipping Supplies Coupon Is Now Available To Redeem.

Your listing(s) are now officially not your own

Having just perused eBay's summary of the new User Agreement updates, I found this interesting notification of one change. Not that we haven't had ads all over our listings in the past, but that practice has now been set in writing in the User Agreem...

How do you respond to negative feedback from a crazy person? Truly this buyer must be a nutbar!

I recently had a buyer leave negative feedback - frankly I expect the odd negative FB - it's the cost of doing business and there are not a lot but some scammers out there who want things for free....anyway...I don't sweat the negative FB anymore. Bu...

What does it mean??

"USA" is an invalid value for Country/Regions of Manufacture. What does it means? I listed 2 magazines (Star and In Touch) that were published in USA and eBay said it is not "USA"!! Anyone knew why eBay said that?

It was fun while it lasted

So I'm hanging up my selling gloves. The last straw was the continual messages from eBay saying my listings could now accept offers. Many times after a listing was active for only a few days. I accepted one sorta low ball offer, but after thinking ab...

Resolved! Thanks US Postal service for almost getting me a negative strike.

Recently I sent a small order of 89 pennies to US. The buyer opened a case item not a described. I messaged the buyer asking what happened. I was told that of the 89 Canadian pennies I sent him he got 9. I was baffled and asked for some pictures whic...

eBay eBucks

It sucks that we cannot use our eBucks until the specific months. I tried to use it yesterday only to find out I cannot use it until October! It sucks in a big way!!

Incorrect Postal Code - Is Buyer Wrong or is Canada Post Wrong???

I went to ship a package at a Canada Post retail outlet today, and the clerk told me the postal code was wrong, and I shouldn't ship it to that postal code, because it will likely be return to sender at my expense (and the package is $20 to ship). I ...

Seller Paranoia

Any thoughts on leaving feedback for the buyer. I am finding a lot of paranoid Canadian sellers who refuse to leave feedback until they get positive feedback first. I always put the customer first when I sell . Is this wrong ? Should I be more cautio...

Resolved! Tracked or Expedited?

I have an expensive item to list, and I am wondering which is the best way to ship?

I want to see the item that sold, not something completely different.

Instead of going directly to Paypal to check a sewing pattern I sold last night, I clicked on the listing in my eBay email.So the pattern I sold was Vogue, a sundress, in four sizes, and uncut.The "similar" pattern was Simplicity, a business/day dres...

You Know That New Catalog? It's made of random eBay auctions!

So, you know the lovely new catalog that we all have a hate hate relationship with? Did you know it's harvesting most auctions and adding it to the 'ole database? I found this out as I listed one of my hand assembled watches about a few days ago, and...

New eBay metrics to consider re Canada Post Strike & Free October Tuesdays

Before you decide what to do about the looming CPC strike and/or slowdown -- whether to keep selling, keep your store open or not, and whether to use the CPC "Free October Shipping Tuesdays" deal, you might want to read through this thread, which I n...

ebay says I don't exist if you follow the link from Google search results

I was disturbed to see this today. I used to be able to google the name of my store and easily find it with all my listings on a variety of ebay sites: Canada, USA, Germany etc. Today, the Google search results are all there but any and all links lea...