Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Resolved! $1.00 FVF Promotion

Signed up for the $1.00 FVF promotion for July 20 and 21st. Did five new listings. One of them sold today. I was still charged full FVF on sale and shipping. Cannot get in contact with eBay. SO FRUSTRATING.

Cross border fees

Quick question, why am i being charged a cross border fee for all the sales i make including ones to Canada? I’m in Canada selling to Canada, no borders are crossed?

Can't list an item?

I have yet to list an item yet as I still have the free 50 item lists available and ive had my account for awhile but when I try to list an item it gives me this message 'We're unable to increase your selling limits right now.However, we'll review yo...

Migration Tool

So... I had to wait until I was a bit calmer to post this. Yesterday I decided to use the migration tool and switch over my items to CDN funds. I did roughly 400 of them before I realized what was happening... Here's what happened: I have an item tha...

ebay fees, paypal fees, shipping fees, promoted fees, TAXES

After all and said and done, its quite hard for your average joe to turn a profit at all unless the product was given to you for free. Its getting kinda hard in an already competitive world.

Mobile-Friendly Checker

I was just revising and listing some new items and I noticed that the mobile-friendly checker isn't working. Since I haven't used it in a while, I was just wondering if it's just a glitch, or is it an option that simply isn't available anymore? I was...

Promo July 19-28 500 auction listings for free by invite

List up to 500 auction-style listings for FREE! Start Date * End Date List auction-style, plus add BIN for free. Excludes 1-day and 3-day listing durations. Learn More - List up to 500 auction-style listings for FREE!- opens in new window or tab 19-J...

Remove the right click save as option from my Photographs

I would appreciate some guidance on how to remove right click option on photograph images that I'm selling. This will then prevent potential buyer from saving the image without paying for it. Thanking you in advance for your assistance Regards Mark

Zombie Threads

As a side note for anyone attempting to look for answers using the dreaded Zombie Post, because that is all they are seeing with a regular search, please click on the magnifier for additional options. Possibly very frustrating for many looking for up...

How do you feel when buyer(s) say....

I have many listings with make offer and got many buyers going saying "I am disabled and would appreciate if you accept my offer" which is often way tooooo low. Should I bow and take pity? I think now. Do you go to Walmart and say "I am disabled and ...

Resolved! Canada Post new Flat Rate boxes within Canada since Oct 2016 ?

While trying to find Light Packet rates for 2017 using Google Search and reading many pages, I came across this page? https://www.canadapost.ca/web/en/blogs/consumer/details.page?article=2016/10/27/new_flat_rate_boxes_&cattype=Consumer&cat=mailandmor...

Selling purchased items

Hey.. i have bought an item on ebay and now i intend to sell that item worldwide! I have my own website where i recieve money but how can i pursue it? I dont want my customers know the real seller name and i want my infodmation instead. What can i do...

Estimated Delivery Date Glitch

Hi Everyone! Looks like my estimated delivery dates/time frame is way off. tyler@ebay Maybe you folks can look into this From the business policies section, eBay lists standard shipping as 1-10 business days and Canada Post Xpresspost as 1-3 business...

Shipping internationally - Estimated delivery

Hey guys! For the past 5 years I've only been selling in Canada and the US and rarely ever got any late deliveries issues. About 4 months, ago I decided I would try selling in Western Europe and Australia. I mostly sell stuff around 50$ so I have to ...

Advertising

There's been some discussion on dotCOM boards about the lack of advertising from eBay.Followed, because it is dotCOM, by complaints about the advertising that is actually being done. Has anyone seen this?I thought it was funny, if a little long.https...

profile picture is broken

Not matter what I upload for my profile picture, it is always not showing. Anyone knows what I need to do

FAQ link to own website

In my eBay listing, I have a FAQ button picture that links back to my own website. When the listing goes alive, I cannot click through the FAQ button picture. Does eBay not allow to redirect back to our own website? or I just did not do it right? Tha...

Resolved! GTC-- How long are listings?

I've been happily using GTC listings for some years, but I was still happy for others when eBay assured us that the relists (and fees) would be monthly not every 30 days which was a huge concern for those who object to paying anything for taking up s...

Discussion board feed/errors

Hi everyone - We're aware of a technical issue that is preventing the main page feed from updating, and are working on a fix. Thanks for your patience! Tyler

Resolved! GTC listing appear as 30 days but time ran out 1 hour a day what is that?

Someone can explain how we can calculate the GTC listing ending time before the automatic back on sale at our own risk?

Have you ever had 1 or 2 items that had unbelievable views and you can't explain it?

Not be be a "richard" about it BUT.... (note tongue firmly in cheek)

Been a seller/buyer on ebay for a while now. Finally had a closer look at my profile in the community & i ain't happyBut maybe it's just me. Shows Ive been a member since 7/27/11. Now I could have sworn I've been ebaying "Member since: Nov 17, 1997|C...

good untill cancelled has started, with a "to help your item sell better" flag..

just did a bunch of relists, and they all default to good till cancelled.. if they didn't switch back to 30 day listings for the USA, i really doubt they will listen to our concerns..

Trouble Relisting Items - System Error

I have been trying to use up my free listings for my store before it closes at the end of the month & have had nothing but problems this afternoon. Trying to bulk relist. Keeps saying there is an error in the system & try again. Anyone else dealing w...

How to see sold item size details?

Sold an item and the buyer picked Canada Post Small Packets - USA - Air. But the package is over the size limit for that option. I want to see the original package dimensions i entered to see if I made a mistake when inputting the size. I can't figur...

Possible Scam or Normal behaviour? Advice please

Hi Everyone, I'm relatively new to selling on Ebay and I was hoping for some input regarding a potential buyer. For one of the items I'm selling, I received a message from a user asking if I would ship to Isreal. Before I saw the message, they placed...

Resolved! About e-Transfers Between Countries

It used to be difficult to transfer funds from a bank in the US to my Canadian bank, but the last time I checked was a couple of years ago. Has anything changed? I have a buyer who doesn't want to use PP and for me doing US checks means that I physic...

About Item Not Received Case

This is still purely a hypothetical situation but it' s slow so I thought post this. I'm not worried but it would nice to know what's ahead for this transaction and what if anything I can do if everything goes wrong. I sold an item February 3rd and s...

US sellers can advertise on .ca but Canadian sellers cant advertise on .com ?

I have recently been seeing lots of US promoted listings on the .ca website, and I dont even get the option to "campaign" for anything other than Canada. None of my views or buyers have ever come from promoted listings. What's going on?

Resolved! “TOP RATED” status gets demoted to “ABOVE STANDARD” over 2 late shipping star dings.

What Happened?Nov/Dec. 2018, rotating strikes at Canada Post caused mail backlogs..I closed my eBay “Store” in an effort to avoid stress.Ebay then sent messages saying “Open Your Store…’ encouraging, reminders that this was prime time for selling, se...