Seller Central

eBay eBucks

It sucks that we cannot use our eBucks until the specific months. I tried to use it yesterday only to find out I cannot use it until October! It sucks in a big way!!

Incorrect Postal Code - Is Buyer Wrong or is Canada Post Wrong???

I went to ship a package at a Canada Post retail outlet today, and the clerk told me the postal code was wrong, and I shouldn't ship it to that postal code, because it will likely be return to sender at my expense (and the package is $20 to ship). I ...

Seller Paranoia

Any thoughts on leaving feedback for the buyer. I am finding a lot of paranoid Canadian sellers who refuse to leave feedback until they get positive feedback first. I always put the customer first when I sell . Is this wrong ? Should I be more cautio...

Resolved! Tracked or Expedited?

I have an expensive item to list, and I am wondering which is the best way to ship?

I want to see the item that sold, not something completely different.

Instead of going directly to Paypal to check a sewing pattern I sold last night, I clicked on the listing in my eBay email.So the pattern I sold was Vogue, a sundress, in four sizes, and uncut.The "similar" pattern was Simplicity, a business/day dres...

You Know That New Catalog? It's made of random eBay auctions!

So, you know the lovely new catalog that we all have a hate hate relationship with? Did you know it's harvesting most auctions and adding it to the 'ole database? I found this out as I listed one of my hand assembled watches about a few days ago, and...

New eBay metrics to consider re Canada Post Strike & Free October Tuesdays

Before you decide what to do about the looming CPC strike and/or slowdown -- whether to keep selling, keep your store open or not, and whether to use the CPC "Free October Shipping Tuesdays" deal, you might want to read through this thread, which I n...

ebay says I don't exist if you follow the link from Google search results

I was disturbed to see this today. I used to be able to google the name of my store and easily find it with all my listings on a variety of ebay sites: Canada, USA, Germany etc. Today, the Google search results are all there but any and all links lea...

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Resolved! Verkauf nach Kanada

Meine Frage zu dem unten angegebenen Fall. Der Käufer hat 4 Wochen vorher einen Artikel ersteigert und wollte diesen per Päckchen Versand haben. Ende Juli hat er dann eine weitere Auktion gewonnen für etwas über 100 Euro. Er wollte wieder den Versand...

Minor annoyance: HS Code section of CPC returning only error messages

I don't know when it began or how long it will last but the HS Code section of the Canada Post website is down. My workaround was to look at another outbound label recently purchased and copy-and-paste the code I required from there. The label itself...

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Are We Allowed To Have A Buyer Send Their Own Shipping Label?

I have a buyer in Canada who wants to buy my old laptop. But he wants to send me his own shipping label through a courier like CanPar, UPS or Purolator. How does that work for me to be covered? Don't I have to use Canada Post Expedited with their tra...

Lost Top Rated Seller Status Today

So eBay has been threatening me for a few months now that I will lose my Top Rated Seller Status because I am not getting enough "Global" transactions. I have more than enough regular transactions but apparently not the countries they consider import...

Update listing to match catalog issue.

Is anyone familiar with the process to update a listing to match eBay's catalog entries? Have 6 listings that do not "conform" properly. When I attempt to update get a message saying that there are no results for your search. Can you modify or do you...

Canada Post vs Purolator Cost

From your experience, in terms of cost which is more reasonable Canada Post or Purolator. I'll do my homework too but just want to post here in case someone had some input. Thanks!!

Resolved! What happens when a buyer sends back something you didn't send them?

Remorse return. Arrived today, opened box. It's not what I sent them. It's beat-up and there's hair stuck to the tape and they kept their 'gift with purchase' which is the least of my concerns. I guess I have to call Customer Service. Groooooooan. Af...

Advertising on eBay.ca sellers outside of Canada

Good morning everyone hope you all have an amazing weekend .Just want to share what i find out on eBay.ca today .Im not sure should i share the link ,because most of the time my links are deleted .So if you are curious like me check eBay Canada deals...

Resolved! Shipping from Canada - Calculated shipping not working

The calculated shipping costs from Canada to the USA are not working for my auction. This is the second time I've had this issue, and I'd love to figure out if it is something I did, or if eBay's site is simple broken. The auction is here. I've enter...

eBay should update Buyer Requirements protect sellers

eBay keep change rules last 10 - 15 years.Every rules they change are gives more protection on buyers side.More and more scammer use that advantage, scam seller items.eBay have done nothing to protect sellers. It is time for eBay update the Buyer req...

What do people still buy that is no longer in the stores ?

Hi , my name is tim & i'm just like everyone else...i sell what i dont need and buy what i think is useful to me.Now , my list of what i think people dont really buy anymore might not be true ( just my opinion ). ListDvds wasted youth toysOld clothes...

About Defects

I recently read a comment by PJ in response to something or other (can't recall what it was), and I can't relocate the thread. PJ's comment had to do with a new rating system which seems to go back to the old ways where sellers were penalized when bu...

Did anyone else get this email stating they will not relist unless you offer 30 days returns?

I just got this email see below, did anyone else get it?

Sometimes eBay's glitches make me want to cry...

Earlier today (this morning) we opened up an unpaid item case against a customer for a lot of items that they won and had not paid for. The address that we invoiced them too was in Germany, they are registered in Switzerland. We assumed that they wer...

Buyer fraud

-The buyer purchased item July 18th. Buyer is from Finland using a COMC mailbox (located in British Columbia).-I mailed item July 19th. (I am in located in Canada, southern Ontario)-Received a message August 17th from buyer stating item has not been ...

Holidays

I will be on holidays next week. I see some sellers have a note saying they will be away until a certain date. How do I do this?

Shipping cost - SOS

Dear Sellers, I'm new in ebay and i will start selling some candies. However i'm stuck with the shipping prices of Canada post. The majority of my products are low value ( between 3 & 6 $) .... i thought that i can send small bags/boxes inside a lett...

Some really good information for sellers especially newbees.

I watch craigslist hunter on youtube all the time. He provides down to earth information on selling, especially ebay. I listened to this one and I found it especially useful. He talks about the time to list an item properly, about 20 minutes which in...

New glitch, 2 for 1 relist causes automagic duplicate listing violation...

Came home to a message that duplicate listings have been deleted. It was one I relisted this morning. The two items were created at exactly the same time 6:56:35 PDT so I know I didn't inadvertently create it two times. I can't recall if these things...

Ship ONE package in Canada Free Tuesdays back this October

Just saw that Canada Post is doing their "Ship One Item Free in Canada" Every Tuesday In October again this year. https://www.canadapost.ca/cpc/en/business/shipping/free-shipping-tuesday.page?icid=display_ddn_int_kp_1219 We'll see if we can actually ...

Anyone familiar with this FVF 80% refund rule?

Last week I had a sale to a local buyer. This doesn't happen often. She sent me a lowball offer but I'm a small potato seller and am thinking it's time to bail on ebay soon and clear out my stock anyway so I accepted. I charge a flat fee for shipping...

Tracked Packet - USA problems with new "LA" number ??

Anyone else having problems with the new "LA" number for Tracked Packet - USA ? I made 2 labels for 2 different tracked packet - USA on Sunday afternoon. The tracking number started with "LA" instead of "LM". I tried to drop off these 2 packages at 3...