Seller Central
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Forum Posts
A buyer wants a refund but won’t return their item
I sold a makeup palette about 2 weeks ago. The buyer just messaged me saying it’s damedged. I asked them to send me a picture of the damaged item. In my opinion the palette is fine. So I asked them to ship it back than I’ll refund and compensate the ...
anyone noticing paypal payment notices, lagging behind again..
My latest sold item, is missing it's paypal notice, going on 5 hours now..
Tracking links
Why doesn't the tracking update properly from PayPal to Ebay? I usually buy my shipping label through PayPal as it is super convenient, but once the tracking information ports over to Ebay it seems to loose track of who the carrier is....If I manuall...
I Have a BIG problem - Need some help.
I listed this CD Annie Herring - All That I Am and didn't notice that the wrong CD was in the jewel case. There is a picture of it on the listing. There is not another one listed on ebay.ca or .com or amazon.ca otherwise I would have bought it. What ...
Resolved! Item was listed and bought using Buy It Now; I cancelled; Showing as 'Sold'?
So long story short, I had an item listed which was purchased by an international buyer. The payment was not sent when the purchase was made. As I had no intention to ship internationally I cancelled the transaction. When I look at my account I see t...
Where Can I Find My PayPal Shipping Label Costs?
Because I have not been very active on eBay the last few months and have simply been trying to sell off my inventory, I have not reviewed eBay's new policies very carefully but, rather, have skimmed through them. I know that they are planning on inst...
eBay Global Collections Sellers SCAM?!
Hi, I think this may be a scam, so might have to watch out.It's saying that I missed a payment, but I have it auto pay, which has been done 5 days prior, as scheduled.
Invoices to buyers after purchase
In the past, a seller would get a copy of the invoice a buyer was also seeing. That changed somewhere in the recent past. Just had an item sell with best offer to the UK. In attempting to confirm shipping options available the Invoice in Sellers Hub ...
EBay is telling me to ship- but PP shows no payment.
I just got two sales both on dotCOM that are telling me that they are paid and I should ship.But neither shows any payment in Paypal. Another glitch?Or did I just open them too quickly? This is what the email says:Congratulations, your item sold and ...
Interesting Memorial on the Death of Ebay Valet
I thought this was interesting to read. Not that the program was ever available to us here in Canada but I was always curious as to how it worked. I've been approached casually by people who sort of float the idea that I sell for them and they're not...
Can't list or relist, photo upload issue
I'm trying to add new listings to our eBay CA store, but for some reason, the part where you add the photos just have a green circle going around like its loading. I thought maybe I was experiencing slow network connection, but I tried it on eBay US ...
Ebay goes for a record
Signed in. Went to messages. Saw a message and tried to access it. Had to sign-in again. Then went to answer the message. Had to sign-in a third time. E-f------ nuf, Ebay. Stop linking your 1$@#$!@E$ ADS to SELLER FUNCTIONS. When I'm SELLING I'm not ...
Paypal promo code
I just did a Paypal label for a package and there was an option to add a promo code. I can't find anything on the site, anyone know what this is?
Resolved! Sold a 600$ camera yesterday to a buyer who started account the same day...
Hey guys! Before shipping the item I wanted to check if there's additional precaution I can take to protect myself. The camera was ~600$ + tx = 700$ purchased by a Canadian living on Prince Edward Island and has a Chinese name. When I look up the add...
Listing confirmation
Just got listing confirmation for a relisted item. Attached to this message was "you have listings that NEED to be relisted" with a bunch of expired listings, pictures and all. Not only that. I only list on .ca, yet this message is from .com. Is this...
Resolved! Trying to cancel a transaction
I want to cancel a transaction because the buyer did not pay, but they are not responding to but they are not responding to the open case I have against them. What can I do to resolve this as I want to relist the item? Any help would be greatly appre...
Messages from PayPal MIA again
Item sold and received notice from eBay promptly but email message from PayPal regarding payment is nowhere to be seen. Ditto for email confirmation regarding withdrawal of funds.My point is that we’ll need to watch closely the Seller Hub to determin...
Canada
Living in Canada, its rather pointless for sellers who list their items 'may not ship to Canada"
Resolved! Item bought by someone outside of North America - How??
Hi all, Apologies if I am posting this in the wrong area. I recently sold an item to a seller with no prior feedback, who also happened to be located in South Korea. When I created the listing for my item I only had Canada and USA as shipping options...
GTC Photos Missing Fiasco Final Offer Or...?
Is the (generally considered by sellers and quietly, many of the rank & file, as insulting) offer of 500 listings and a few pennies per affected listing eBays "best & final" offer? I forgot how to send the bat-signal to staff that participate on this...
SERVICE METRICS.. very confused??
I have zero returns, and yet it shows me as very high, this makes no sense at all. Anyone else getting the same type of thing.. Ebay says if you are in the very high area, you can face a 4% increase in final value fees. Item not as described returnsS...
Resolved! Program that lets you check which GTC listing photos were lost.... I thought I bookmarked
Can anyone please remind me of the program that a seller can run that lets us identify which GTC listings lost photos in that debacle from June? I ran it a few weeks and took screenshots but now I need to double-check something and I would like to ru...
CP Parcel cuttoff times
Got a package to my post outlet a few minutes before 5. By the time it was scanned, receipt said 17.01 "after cutoff time". Friendly PO lady said the driver arrives almost to 5.30pm and it will be fine. I saw the driver take all parcels into the truc...
Buyer wants to return a phone that has nothing wrong with it. Should I have to pay the shipping?
I sold a phone 2 weeks ago. So now I get a message from the buyer claiming that it’s not the same phone that’s in the picture, and that it’s not as described. The only description I wrote was that it’s “preowned and comes with a charger” and put 2 pi...
New kind of buyer fraud - a case of laptop
I correctly gave the description of the item, a laptop, in the main section, but the ebay software somehow described the laptop incorrectly as 16 inch instead of 14 inch.The buyer claimed that he was misled by the detail that was automatically genera...
New Offer???? Halloween Items???
Price Right,Save BigSave 25% on selling fees when you list what’s most-wanted for Halloween buyers. https://pages.ebay.ca/promo/2018/0813/halloweenhotitems.html Categories: CostumesRecommended items: Women's, Men's & Unisex Costumes for $19.99 - $59....
False Damage Claim From Buyer After Nearly 3 Weeks After Delivery
In July I sold a DC Direct statue to a customer in the US. It was sent with Canada Post Expedited Shipping, so it was tracked. Tracking showed the statue was delivered on July 23. On August 12, the buyer messages me and claims that the statue arrived...
cant add international shipping to existing listing
Hello, I cant add international shipping to my existing listing. I used "sell similar" on this listing which offers Canadian and U.S shipping options. I checked my preferences and everything seems correct. All my other listings are correct (U.S and C...
Second Scammer this month, getting free items from eBay
This is a second scammer within less than 30 days that buys items and leaves a negative feedback in order to get item for free. But best of all he will not change his feedback after you will refund him. There are 6 sellers that have reported the guy ...
Buyer Notified Me That They Gave Me The Wrong Shipping Address
I had a buyer purchase an item on August 3rd. He e-mailed me the other day stating that he made a mistake & gave me the wrong shipping address. He asked if I could intercept the package somehow. I said I couldn't as it was not sent with tracking. He ...
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