Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Anyone else getting shipments flagged at the US border lately?

So twice in the last 10 days I've had shipments flagged when crossing into the US. First time held me up for 2 hours as the paperwork was completed and a response received clearing the item. Second time held me up for about half an hour until it was ...

Your thoughts? Has the search algorithm changed? are your listings not showing as well?

Hi there, just want to get input from Canadian sellers. I noticed that some listing are not populating, have you notice changes to your sales, is the algorithm changed since the new updated? Thanks for your input!

A (lighthearted) milestone achieved in RICARMICland.....

This is what happens when one works all by themselves in their basement too long. Me and my trusty camera celebrated the 125,000 picture milestone! Those reading regularly will remember some time ago when I posted the 100,000 achievement. At that tim...

Read this on .com - No more refunds from PayPal if we refund a buyer?

Read this notice on .com Sellers board and wondering if anyone else has heard about this. It says that PayPal will no longer issue refunds when a seller issues a partial refund through PayPal for overpayment to a buyer. For example, when a buyer buys...

Ebay Bucks Certificate Is Ready To Redeem

Just noticed that the Ebay Bucks Certificate Is Ready To Redeem.

Shipping Supplies Coupon For Store Subscribers Is Here

Just got an e-mail stating that our Shipping Supplies Coupon For Store Subscribers Is Here. Appreciate the free supplies. Just wish there was a little more to choose from. I have a stockpile of items.

Buyer initiates a return as coat does not fit.

I have a buyer that wants to return an item as she says it does not fit her. I am not in the habit of accepting returns for obvious reasons. I try to describe my items as much as I can so this doesn't happen. Coat is XS, all measurements are in the p...

Item

Any idea what this is ? Its very heavy and its got a stamp on the bottem. Thanks

Ebay Store? Yes or No?

I'm thinking of opening up an Ebay basic Store after 15 years...but I'm not sure about. I usually have about 250-300 listings/month at any one time with sales of about $300 a month when I get a listing special. If there is no 500 listing special I ta...

Can't view messages on ebay .

I can't view messages on ebay ? When I click a message I just get a white box with the persons user name my username and the item messaged about none of the written part from the seller is showing up I went back and checked previous messages that had...

Promoted Listings Question

I know eBay is really pushing us to use Promoted Listings. I have noticed some listings with the word Sponsored on them. Is that the same as Promoted? I actually find them very irritating. Everytime I look at certain catagories of listings for new it...

About Creating Return Shipping Labels

I recently posted instructions here about how to create return shipping labels for items being returned within Canada.(Repeated Below.) I just checked the Shippo site and it seems that it's possible to add various carriers such as Australian Post, De...

Buyer wants to return while the shipment is en route to its destination

Hi,I recently sold a purse on Jan 2nd and the estimated date of arrival is Jan 10th. However, buyer wants to return the item due to it being "taking too long." The funds are currently being held on paypal. What is the best course of action for me? Do...

Resolved! Has anyone used Chit Chat service for Australia or Germany?

International mail is getting so expensive. I use Chit Chat for all my US mail, and some of my CDN mail. I am now looking at using them for my international as it is about half the price of small packet international air. The problems that I see is t...

Sellers Hub Ship by date

tyler@eBay Had a sale earlier today, but missed cutoff time for post office for the day so package will be processed this evening. In checking Sellers Hub I have until April 23 to process. Quite confident I should be able to package in 24 days. My st...

While I'm complaining about stuff...

On these boards the "Hi Ron!" button is also dead. (ie it does not drop down) I'm one of those particular people that always log out at the end of the day, and one cannot log out that way on these boards. (so to log out I pull up a .CA search and use...

In the listings/search results, the little red store door never works on .CA

In my experience, clicking on the wee red store item that says "View sellers store" doesn't work, and it hasn't worked in many months. This is the link that shows when one does a search based on a seller id. If you pick any of us here on the boards a...

Listing On Ebay.com?

So I've been listing exclusively on Ebay. ca ever since I started but I'd thought I'd try to take advantage of the 50 extra listings on Ebay.com. I got the 50 listings I wanted to use but as I went to edit the price, etc on them...I got....'None of t...

B.O. For Item With a 25% Discount

I put a few items on sale because I wanted to see how this worked out for me. I wasn't paying attention to whether items had a B.O. option or not and now I have an offer for one of the items put on sale. I don't know if I should I accept or not becau...

Whats the deal with handling times?

Due to slow Feb & early March sales Handling for US & International sales was switched to 10 Days. In the past couple days some listings were switched to 5 days. Two items sold and there are conflicting handling times stated on the sold listings. The...

Resolved! Free Shipping - How to adjust for International shipping cost

OK, so I am going to break down and try Free Shipping on some of my items. I've figured out the Prices, but now I am wondering how I adjust the shipping cost to US so that they do not have to pay the extra amount that I have added on to the price of ...

why can't i sign into my ebay selling???

tried on 2 different browsers getting a http error..

GTC is now live on .com

Just listed some items using TL and found that all were changed to GTC as I uploaded my listings. I list primarily on .com on both my IDs. Will be interesting to see how this plays out. It will be extra work for a while until I get used to it as I ha...

Sending offers to watchers.

I posted the question below in the weekly session, but it was ignored and not answered. So I'm posting it here because I would like an answer. If anyone has info it would be appreciated, Thanks! "Just wondering if we in Canada will ever be able to se...

My active listing page is gone???

Where did my items go?

SO I GUESS IT WOULD BE SAFE TO SAY, NO MORE LIST FOR FREE 100 ITEMS, 30 DAY LISTINGS.. gtc Rant

AS ebay has pulled the plug, on our list for 30 day listing options.. so as i still believe it is a money grab..as no seller will be able to accurately end listings on day 29.. so why bother sending any more promos, unless they are free auction type ...

I believe I set a GTC (personal) record!!!

I can't remember what my old record was, but on the weekend I sold an item that had been a continuously running GTC for 11 years and 4 months (listed on November 2007!!). Sometimes it takes a while for the right buyer to come by, this may be an extre...

List on .com or .ca with my .com account or my .ca account?

This is turning out to be my weekend project - determining where to list and under which account. Sorry if it seems I have been posting too many questions but eBay's support person has managed to get both he and I confused. 1. I have a .com account a...

What Can I do about a parcel mailed to Australia in December and was held up because of the Post of

What Can I do about a parcel mailed to Australia in December and was held up because of the Post office strike . Buyer has now made a claim on me and of course the usual has happened and eBay right away refunded her the payment! without any discussio...

Feb sales down, 70% down from last month.

The last week has been very slow. I had a great January and beginning of Feb, but since Feb 9 sales have dropped off a cliff. How are your sales doing this month? Is it only me?