Seller Central

Canada Post Mail Delivery Issues to the USA

Yellow Alert : Mail Delivery Issue - Posted June 19th on Canada Post website https://www.canadapost.ca/web/en/blogs/announcements/details.page?article=2018/06/19/mail_and_parcel_serv&cattype=announcements&cat=servicealerts

Keep People From Buying While on Vacation

I put my store on vacation and checked "Keep people from buying your fixed price listings while you're on vacation. Your auction style listings will still run as scheduled.".My items are still showing the "Add to Cart" button, I thought that option w...

What to leave for correspondence?

I am puzzling to decide what to leave for correspondence feedback for purchase made, no correspondence at all, no feedback. I hate to down grade people, but how can I leave something for something that didn't happen. I am mostly a seller, as soon as ...

Cross-Border Mailings with USPS Tips?

I live close to the border and would like to ship using USPS, but haven't done it before. The process seems relatively easy, but I don't want any surprises at the border when I go. Can anyone who regularly crosses the border to ship provide some poin...

It's like trying to swim in molasses

I hit "print shipping label" just to SEE a ship-to address so I can do a cut-paste label, nothing more, I don't want to go to the postal system and print it. So I get told to go to shippo. To heck with that. So I go to go on paypal to see it and I ge...

Resolved! Why a refunded undelivered item (lost in mail) be considered late delivery?

It seems that more and more transaction problems count as "late delivery". For example 2 of the item I've sold never arrived so I've refunded the buyers.But these transactions are also showing in the "late shipment" report?It's probably because of th...

How do "Open to offers" sales work?

Hello,I am new to ebay, and am not too familiar with the mechanics. Anyways, I'm going to be open to offers on one of the things I'm selling, but it seems like the website makes you set a price. In my understanding, even if I agree to the amount a cu...

Items on sale not showing the sale

I put many items on sale today - almost all my US $ items. But the sale does not show up anywhere, even when I look at my listings on .com. Do you see the sale part? By the way, I am NOT talking about CAD $ items. Those are working. I'm only talking ...

This promotion is breaking new ground.

This promotion is by invitation only and applies to the recipient; not transferable.*TERMS AND CONDITIONSWhat is the Promotion? Invited sellers (“Sellers”) who reduce their existing listing prices of Qualifying Items* by at least 5% or more (‘Reduced...

Ooooo spider senses pay off!!!

Buyer from Australia, amount over $100 paid via echeque. Normally I ship purchases via echeques right away, don't remember the last time I had a problem. This one tingled the spider senses, so I sent a note to the buyer to let them know that it wasn'...

Its a "Something went wrong. We're sorry." kinda day....

I've been getting these sporadically all morning from various places.... so far only annoying, going other ways or redoing works subsequently.... another glitch kinda day... (So far I've been getting them intermittently within myebay and from using b...

Tariffs and Selling on eBay

This is more by way of editorial musing than anything else, add your own thoughts on the subject! It has struck me, watching Trump hurling insults and happily initiating trade wars lately, that his recently announced heavy (and extensive) tariffs on ...

Resolved! When is the next shipping coupon due?

I don't want to purchase the envelopes I need if the coupon is coming up soon. Also, I have forgotten how to find it.

Can Someone Explain Why All Transactions Are Not Counted To Be A Top Rated Seller?

Can Someone Explain Why All Transactions Are Not Counted To Be A Top Rated Seller? I don't understand what Global or US means. I have sold 10 items so far in June (way below average), but on my Seller's Dashboard it only counts 2. I am in danger of f...

What is your feeling about adding best offer?

I sell low cost CD's with shipping extra. I am trying to drum up some more sales so looking at different methods of obtaining them. I had a few sales running from 10% to 25% and had a few sales. But have sold just as many without a sale. I am now con...

Orders while on vacation?

I'm away for a week so I put my store on vacation mode. Today I got an order, and the "ship by" date is still showing May 4th. Am I covered for this If I don't ship until the 11th?

Anyone heard of or use pickclick?

The other day I stumbled across a site called pickclick. According to them they apply their own search algorithm to eBay listings.Just curious if anyone uses sites like pickclick or something similar.

'Returns will not be accepted unless you select domestic or international return options above....'

'Returns will not be accepted unless you select domestic or international return options above. The item can always be returned if it doesn’t match the listing description.' When did this portion of the listing form change? I know what this is about,...

Screen Shot 2018-06-18 at 7.29.33 AM.png

EBAY SCAM

So I already posted and explained scam from buyer from overseas who is selling item he stole from me and eBy protected him...now I have one other mind boggling example of eBay crminalitycouple of days ago I received mail from ebay french customer ser...

Phishing scam

Be highly suspicious of an email claiming to come from ‘service’ at ‘eBay.ca’ and with the subject line ‘ChargeBack Resolution Required’. It came to the attention of my correct full name.The message itself will claim it doesn’t ‘load properly’ so you...

Resolved! Suggestions on how to determine shipping for listings on .com

I have some listings on .com and I willing to sell to many countries. For most of my items shipping cost is tracked $16 to USA and untracked airmail $23 to Asia, etc. Problem is shipping is shown as $23 for all because from my base in Canada, the USA...

I see a "buy Canadian" facebook campaign...

Which is a result of the recent trade ward situation. This leads me to believe there are probably also "buy USA" facebook campaigns underway as well. So whilst the trade war or potential thereof isn't so far directly affecting the stuff I sell, or mo...

Supporting evidence of country/regional based visibility...

It has been said before here, but I thought I'd reflect a recent example... A regular buyer from South Korea bought a couple good sized boxes of stamps. Over the next day or two, I had more buyers from South Korea than ever (other than this guy almos...

Paypal discrepancy

A puzzler this morning. My Palpal balance shrunk by $2.02 Can. over night. I deal only in Can. $ and haven't sold anything on .com since last year. Have not sold anything for a while. The last transaction was June 10th when I paid my fees. Since then...

Resolved! Returning seller - more confused than ever - want to list in US funds. Can't

I have checked ebay.ca first since I'm in Ontario and used to sell here since 1999...have been gone for several years when some of the new rules and confusion began. Returned to see if things were fixed and a little easier....silly me !!All I want to...

Best inventory keeping 2018 (third party app or software online)

I am looking for a great third party app or software online. Preferably free to keep (archive, inventory, book) my sold items, with at least one image for visual reference. I sell used parts and its extremely time saving just finding the same sold pa...

Sell now and save: 20% discount on Final Value Fees.

Heads up for everyone!!! If you check your Selling Manager/Hub tool you may or may not have an offer. Actually got an email and low and behold...There it was as follows. My email was dated Wed, Jun 13, 2018 12:03 pm. Hope you received too!! Sell now ...

I don't understand the fees. I thought we paid 10% of the total sale?

Can you take a look at this and explain it to me? Thanks

Ccleaner update causing errors in listing on Ebay

Updated Ccleaner. Listing on Ebay stopped with this message:Something went wrong. We're sorry.If you want to start over, go to the homepage. If you're stuck, let us help you. I turned off Ccleaner and the issue went away. Verson 5.43.6522 64-bit. Cou...

Visit counter on summary page

Don't rely on the visit counter on your summary page. For days the counter has been coming and going. I currently have listings with 0 visits, but several "watchers". I have cleared cookies many times, it made no difference. Those with stores pay to ...