Forum Posts

Resolved! Canada Post Expedited Lite

Hello dear community, I have a quick question regarding the new Canda Post Expedited Lite, Just to make sure befor eusing it, orders shipped using this option can be delivered anywhere in Canada or there are restrictions ( delivering to few areas onl...

Resolved! Advice from canadian sellers about free shipping

Hi, I was wondering how can i offer free shipping if i also offer worldwide shipping? For some items i can just add it on to the price. For items that are more expensive i'd like for the packages to be tracked and the prices for a tracked package to ...

Another lighthearted camera milestone achievement!

The long timers here may recall the saga of my poor old bedraggled Canon SD700 reaching milestones of 100,000 pictures, 125,000 and 150,000 milestones. Despite its signs of age (much like me many days), the poor power button is half broke but it stil...

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  • 10 replies
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Mysterious Drop in Sales

I run a 2000 item store and sell between 5 and 10 items most days. Between 8 pm and 2 am est I always get one or more sales. Suddenly I started selling about 3 per day and 0 during my best hours, this is the fifth consecutive day. It seems very unnat...

Resolved! Question about Calculated Shipping

Hi All, I just had a sale with calculated shipping. The buyer is asking me to double box the item which is fine with me. The problem is that this will change the measurements and weight. Since the buyer has already paid ( I don't want to charge him e...

Help

I sold an item with enough pictures for the person to see the condition the buyer got buyer's remorse started a whole big deal left negative feedback the whole thing. Ebay told me to send him a shipping label so he could return it person never return...

Canada Post Expedited Lite - MIA...???

Hi All, just wanted to see if anyone else was having an issue with the Expedited Lite option not coming up for you when shipping through eBay? I have something to send out today and am so thankful for the free shipping Tuesday because it is going to ...

EU General Product Safety Regulations (GPSR), Total Nightmare - Summer Update

A bit blindsided by this... for those who aren't aware, first read https://www.ebay.ca/sellercentre/resources/seller-updates/2024-summer/gpsr I make 95% of my own products (fashion jewelry) from parts I source from many different suppliers around the...

scammer alert maybe ????

i have hathed in the last two weeks four people order small items usually early morning then cancell them about hour later but then email me and ask me to ignore the cancelling of the order and send the item cause they need it desperiatly need it the...

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  • 5 replies
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Resolved! How do I get a return label to a US buyer

Hi, I am trying to find an answer about the return process and I am finding it very confusing. I am the seller in Canada, and the buyer is in the US. When I accepted the return, I was prompted with some options about the return label, and I chose the...

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  • 5 replies
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Resolved! Utilizing Canada Post Flat Rate Boxes

I think I already know the answer, but is there a way to use Expedited Parcels in Canada to calculate shipping but at the same time cap the amount charged if a Canada Post Flat Rate Box can be used. Thanks

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Banned wrongfully

Hello i am posting this in hopes people can see this and provide advice or something i can do, basically i had an issue with a shipment and told the buyer this they went ahead and opened a case i was told i have to resolve the request by October 12th...

User avatar by Not applicable
  • 329 Views
  • 4 replies
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Need to online chat with an eBay agent

Hi, I tryed to chat with a ebay Canada agent.But now they give only Call option. I need to chat with a eBay agent. so how can i do it.Are the stop the online chat option.Hope someone will be help me. Thank you

Can not put 0 (zero) at the weight

Hi All, I am trying to list items. All my items are less than 1kg, so I put 0 at the kg blank, but it fails everytime. There is a red banner say "The package weight is not valid or is missing. Provide a valid number for the weight." All other filling...

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Canada Post Negotiation (What if...)

As sellers, we must be prepare to everything that can happen. What if there's a Canada Post strike? Personnally, I already created a business policy without Canada Post (That would be UPS and Fedex in calculated shipping). But that is way more expens...

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  • 17 replies
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A repeat buyer feature I like on the .COM myebay page...

I hope it migrates to the .CA page, although I do most of my "work" on .COM anyway. I send a different message to repeat buyers vs first time buyers. Ebay is kind enough to tell us who repeat buyers are (repeat within the last 2 years), however if th...

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  • 396 Views
  • 4 replies
  • 1 helpful

New to EBay… Disappointed with lack of activity

Hello everyoneI have recently moved my vintage and antique silver listings from Etsy ( been there for 12 years) with high expectations on the EBay platform. . I thought I would at least see traffic but It looks like a big bust for me. Any advice woul...

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  • 10 replies
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Resolved! View item locations for all listings

Hello, It has come to my attention that some of my listings may have the incorrect item location (City and Province) indicated in the listing. I'm trying to find a way that I can see an overview of this for any listings that may stand out and with th...

Canada Post Shipping Label Confusing

Below I have attached a scren shot of a warning eBay sent me regarding my package dimensions. I was about to send a box that is L=31cm W=24cm H=15cm via Canada Post. eBay says that the sum of three dimensions can not exceed 90cm. I calculate the sum ...

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Resolved! Buyer pruchased multiple items, will have to send in 2 packages but can I put 2 different tracking #

Hello, Today a buyer purchased 6 items from me and I might have to send them in 2 packages. My question is can I enter 2 different tracking numbers on Ebay when I do ship the items. I might ship 5 items in a box and one item in an envelope. In my Eba...

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