Seller Central

You’re invited to advertise with promoted listings on eBay.ca

I received this message. What should I know about promoted listings? Any advice, issues, benefits etc...

Resolved! Bug in "Relist" email received when item fails to sell

The "Relist now" button that comes with the unsold item email leads to ebay.com and doesn't work for ebay.ca listings, making the email useless. I have to manually go into My eBay > Selling > Unsold to relist items.

Resolved! Canada Post Expedited USA - size/weight change? Shipping cost cannot be calculated

I sell to Canada and USA only. Today (Apr. 25/17) I noticed that the shipping calculator no longer provides a cost estimate for ALL of my 1KG ++ (calculated) listings that were set up to ship to the USA via Canada Post Expedited USA. Instead I get "s...

Long-Standing Delivery Estimate Glitch on eBay.ca Has Been Fixed

A long-standing glitch and personal pet peeve on ebay.ca has been fixed. I don't know precisely when this happened, I only noticed it yesterday. It used to be that if you lived in Canada, regardless of what postal code you entered into the shipping e...

Canada Post is Exceptionally Speedy this past year

Time and time again during the past year, I have been so impressed by the speed with which Canada Post has been delivering expedited parcels in Canada. Sure, there is the odd hiccup here and there, but their delivery times are shorter than they've ev...

Buyer Requesting Delayed Shipping

Hello: I have a buyer who is requesting that the item he purchased be shipped delayed for a week, suspect he may be on holidays. Don't think it will matter in any event as it will likely take 7-10 days by Canada Post to reach him, but what is EBay's ...

Customer claiming not as described

so I have this item that is one of my top sellers, the 370z side skirt extensions. which as you know is meant for a 370z. I sold at least a 100 this year with nothing but positive feedback from it if the customer did leave feedback. now a few days ag...

Display of specifics on .com and .ca

Same CD, on .com no song details etc. .ca everything like normal. I think that .com is going to be the way of the future. Now is the time to copy all that data over.

Question about paypal dispute?

Ok so this morning I get a message for a dispute from paypal as the buyer has reversed payment through his bank claiming they never recieved item. Sent it small package with no tracking but person left great feedback acknowledging recieving the item....

Paypal email re sending 3 years info to CRA by court order

Received in my email today. It was addressed to me personally, not blank. Anyone else get this email? Legit or not?? Notice to Business Customers and Partners. We’re writing to notify you that we have received a Federal Court order requiring us to di...

'Markdown Manager is Changing' and i don't remember this being announced in advance

For Canadians sellers who use ebay Canada to list their items, Markdown Manager is the only aspect of the ebay.com Promotions Manager that exists. And it looks as if ebay is making significant changes to this without any actual announcement as such. ...

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Ship an item before Paypal releases Funds on Hold????

A buyer in Canada failed to retrieve their item in customs and we had to pay to have it shipped back.Then they opened a case stating non-receipt.Paypal, of course, put the purchase monies on HOLD.Then the buyer agreed it was negligent on his part for...

Resolved! Snap Ship Drop Off Receipt

All: I am wondering if other users of Canada Post Snap Ship can confirm when you take a parcel to be scanned do you receive a receipt to prove the package was scanned at the local post office. I don't get one and the counter staff say it's because th...

Resolved! Just Not Understanding Shipping to Locations

HelloIm selling sports c ards in my ebay store. I want it to show that I ship only to Canada and the United States, but I just cant figure it out. It only shows Canada. Thanks for any help

USA vs CDN Listing Promos - Why is the CDN management team asleep at the wheel

It seems that al of my USA friends get at least 1 or 2 promos each month. While we get none??? Why is that? Here is a listing promo that was sent to USA users today, again its not for everyone but its by invitation only. Right now: 50 FREE auction-st...

If your sales and promoted items overlap, something to know...

(This is on .COM but I suspect the same will be true on .CA) I run a large number of (older) items on sale at most times. Sometimes the on sale items overlap with promoted listings, ie an on sale item is also a promoted item. If a promoted item is on...

Thank You eBay

Imagine my surprise this morning to find all, or most of the offending html **bleep** in my listing descriptions ALL GONE. That being ebay's own link along with Turbo Lister link. Thank you for saving me having to open and change 400 listings individ...

eBay sales invoices are not coming through

For me at least. I happened to check my eBay page a few hours ago and saw that the number of my listings had changed, when I scrolled down I saw that there had been a sale. Then an hour ago I found another had sold, but no notification by email of th...

Ebay and Paypal sending conflicting messages

Hello experienced sellers, Recently, I sold a smartphone and Ebay says buyers has made the payment and the fund will be made available in 21 days. And it's encouraging me to ship asap and upload tracking number. However, on my Paypal account, it says...

Resolved! Promoted listing..if you sell at a best offer price, is this considered when your fee is charged

my question is as subject matter says

Ebay Irony

This server could not prove that it is k2b-print.ebay.com; its security certificate is from k2b-bulk.ebay.com. This may be caused by a misconfiguration or an attacker intercepting your connection.

Free shipping Tuesady extended to Nov 7

To make up for the glitches some had Tuesday they have added another free shipping Tuesday On Nov 7 I only managed to send 2 domestic parcels with the first 5 weeks and wasted the other 3 on lettermail

Low Bidders

Patience...Patience..I am sure all sellers have low bidder stories, but boy can your patience be tried. Selling a $25.00 item which I consider fairly well priced, would take $15.00 if I had to. Buyer sends me a low bid of $5.00, I countered with $15....

Resolved! Calculated shipping is not showing up on mobile

All of my listings have calculated shipping but when I looked at this one on my phone the instructions say to contact seller for shipping - and you then have to sign in. I did not go further. Country Rose from Sears Brandy Snifter/s https://www.ebay....

Resolved! Question about Canadian version of promoted listings on eBay.ca

I read that there will be a Canadian version of promoted listings on eBay.ca coming summer 2017. I was wondering if this has come to ebay.ca yet? Not sure if i just couldnt find it on ebay, because summer is almost over.Thank you for your help

Sales are down at least 50% or more for me.

Before June, I would go to the PO every day Tuesday thru Friday with at least 4 to 5 parcels. On Mondays I would have anywhere from 12 to 20 parcels. Now I am lucky to get 2 to mail on Monday. This is bad. I know that CD's are losing popularity but w...

Should I under-declare?

Hi,I'm seeking some advice from all you good people out here... I just sold an item, a used laser device for thinning hair, just a tad over 300 bucks USD... I've read in previous threads that anything under 200 USD (shipping from Canada to USA) is no...

Free Shipping? Seriously?

Found this listing (today November 7th) on eBay Canada: "...Also check out my other auctions and combine to save on shipping! Thanks and Happy Bidding! For the month of October, shipping is free but only when the parcel is shipped on Tuesday. Free sh...

How to adjust an invoice already paid help needed

Hi everyone! I had a customer purchase an item in Canada and the postage was calculated through the postal calculator. She paid for the item and then realized that she had forgotten to change her address which is further away then her previous addres...

Shocking big bill to pay...

OK, I knew I'd have to now pay 15% HST on my monthly seller fees. I was prepared for that. But I opened my usual email from eBay today advising me that my account was ready for viewing and OMG -- the fee bill amounts to nearly 33% of my earnings this...