Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

'Returns will not be accepted unless you select domestic or international return options above....'

'Returns will not be accepted unless you select domestic or international return options above. The item can always be returned if it doesn’t match the listing description.' When did this portion of the listing form change? I know what this is about,...

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EBAY SCAM

So I already posted and explained scam from buyer from overseas who is selling item he stole from me and eBy protected him...now I have one other mind boggling example of eBay crminalitycouple of days ago I received mail from ebay french customer ser...

Phishing scam

Be highly suspicious of an email claiming to come from ‘service’ at ‘eBay.ca’ and with the subject line ‘ChargeBack Resolution Required’. It came to the attention of my correct full name.The message itself will claim it doesn’t ‘load properly’ so you...

Resolved! Suggestions on how to determine shipping for listings on .com

I have some listings on .com and I willing to sell to many countries. For most of my items shipping cost is tracked $16 to USA and untracked airmail $23 to Asia, etc. Problem is shipping is shown as $23 for all because from my base in Canada, the USA...

I see a "buy Canadian" facebook campaign...

Which is a result of the recent trade ward situation. This leads me to believe there are probably also "buy USA" facebook campaigns underway as well. So whilst the trade war or potential thereof isn't so far directly affecting the stuff I sell, or mo...

Supporting evidence of country/regional based visibility...

It has been said before here, but I thought I'd reflect a recent example... A regular buyer from South Korea bought a couple good sized boxes of stamps. Over the next day or two, I had more buyers from South Korea than ever (other than this guy almos...

Paypal discrepancy

A puzzler this morning. My Palpal balance shrunk by $2.02 Can. over night. I deal only in Can. $ and haven't sold anything on .com since last year. Have not sold anything for a while. The last transaction was June 10th when I paid my fees. Since then...

Resolved! Returning seller - more confused than ever - want to list in US funds. Can't

I have checked ebay.ca first since I'm in Ontario and used to sell here since 1999...have been gone for several years when some of the new rules and confusion began. Returned to see if things were fixed and a little easier....silly me !!All I want to...

Best inventory keeping 2018 (third party app or software online)

I am looking for a great third party app or software online. Preferably free to keep (archive, inventory, book) my sold items, with at least one image for visual reference. I sell used parts and its extremely time saving just finding the same sold pa...

Sell now and save: 20% discount on Final Value Fees.

Heads up for everyone!!! If you check your Selling Manager/Hub tool you may or may not have an offer. Actually got an email and low and behold...There it was as follows. My email was dated Wed, Jun 13, 2018 12:03 pm. Hope you received too!! Sell now ...

I don't understand the fees. I thought we paid 10% of the total sale?

Can you take a look at this and explain it to me? Thanks

Ccleaner update causing errors in listing on Ebay

Updated Ccleaner. Listing on Ebay stopped with this message:Something went wrong. We're sorry.If you want to start over, go to the homepage. If you're stuck, let us help you. I turned off Ccleaner and the issue went away. Verson 5.43.6522 64-bit. Cou...

Visit counter on summary page

Don't rely on the visit counter on your summary page. For days the counter has been coming and going. I currently have listings with 0 visits, but several "watchers". I have cleared cookies many times, it made no difference. Those with stores pay to ...

Are my eBay.ca listings showing on eBay.com?

WHY DON'T MY EBAY.CA LISTINGS SHOW ON EBAY.COM

List of freight forwarders

I started something I can't finish.I envy those of you who can use freight forwarders and USPS postage, but have no idea who they all are. I can see the USA from my back porch, but....Well, truthfully, I have to walk over to Willows Beach to see the ...

Shipping to Russia with tracking

As anyone been able to ship to Russia with tracking recently? I looked into it last year and could not find a shipping that shipped with tracking. Got burn last year.

Booksellers - I need help.

I have a couple of old books that I want to sell and I have no idea on how to do it. I know CD's but old books, I need help. How do I determine condition? These are the 2 books that I am looking to sell. I know they are not worth much, but will only ...

want to cancel your item on ebay because of a mistake ?

When I first started ebay I wondered why ebay asked you why you canceled you de listed your item for " no reason " . If you want to cancel your item what business is it of theirs ... Apparently it's a lot . The answer is raise your price to a stupid ...

Incomplete address

So I have this gift card I can't seem to get out of my possession. I sold it and the first buyer didn't pay so I after I dealt with that I relisted the item and it sold again. This time the customer supplies an incomplete address. I have googled the ...

Resolved! broken site: "Combined Payments and Shipping Discounts"

Since at least a week or two, the settings for combined payments and discounted shipping can not be changed. On eBay.ca the popup windows where the settings can be changed will not come off at all, on eBay.com and eBay.de is it not possible to save a...

Dotcom promo: ebay Bucks to Buy or Sell

Got this at 7:36 am today to my Buying-ID only on ebay.com. Thought it was worth mentioning only because it promises ebay Bucks to Buy OR Sell.

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USPS attempted delivery... Item returned to me

Sent an item to USA from Canada, and received it back today. Tracking notes state : "Recipient not located at address provided. Item being returned to sender." Delivery was re-attempted over a 4 day period I paid the shipping and now will end up payi...

Where is Canada for shipping location?

I was doing some research to list this CD and I am normally on shipping to the US as that is where competition is. I then usually plug in Canada to determine where I fall in terms of my pricing. Well they have dropped Canada, see for yourself.

Beware foreign language addresses from Ebay / Paypal

I sent an item to Taiwan using the shipping address supplied by Ebay/Paypal. It was in Chinese so you can't submit that to a post office so I used Google Translate to get it in English. The buyer said the package hadn't arrived and requested a refund...

Oh no. Sellers Hub

I have sellers hub on one of my sites. I wish I never opted in. I cant opt out any more, so don't Opt in till you know what you are getting into. This is a Beta style page. You will again have to learn your navigation through the page. Offers you not...

Constantly having to sign-in

I'm working in sale, entering info for a listing, having already signed-in. Very fast, no delays. Yet it asks me to sign-in again. This arbitrary signing-in request happens a lot and in different situations. Why?

eBay is phasing out "see other items" on Listing Page

I've noticed today that eBay is playing around with the buyer options on the seller listing page. My eBay listing page only has Save this Seller, Contact Seller and Visit Store. See other items has disappeared. Anyone else seeing this?

About payment method

Paypal is banned in Turkey and I want to buy something from a seller there. He wants me to use https://www.shopier.com/index_en I guess it's the Turkish version of PP. Does anyone here know anything about this as a method of payment?

Password situation

How can someone log onto eBay without entering a password?

Something new in the ebay store.. a thank you card..

just noticed the store now carries a nice thank you card, that you can sign or personalize. I like this so I can surely use some of these.. Just for those who haven't visited the site lately..4-Color, eBay-Branded 5.5" x 4” Thank You Postcards Multi-...