Seller Central

issue with dimensions & weight

when first listing an item for sale you put in the dimensions/weight as an estimate/is it set in stone?when your item sells what happens if your item changes dimensions/weight fromwhen you originally input the dimenstions/weight? Can you use the new ...

Can't feature a promotion with a marketing banner

For years I would always feature an active markdown sale with a marketing banner on my store page. Around a couple of weeks ago I noticed that "Promotion" was no longer an option. I discovered that it is still an option on the .com website but not on...

Resolved! Recent bump to listing limits

Did everyone or just some recently automagically get rewarded with a bump to listing limits? 5Mmore items2,999listed and sold / 5M limit on quantity of itemsC $4.9M more My previous limit was 6000. For smiles and chuckles I applied for a bump a few m...

Che Guevera Bank Notes

I am in Canada. Canada does not have a trade embargo with Cuba. Why can't I sell vintage Cuban bank notes on eBay Canada?

This Samsung phone is not approved for sale in Canada and cannot be listed on eBay.

{e228390-1254646x). Hi all, I have a pretty good rating on eBaY here and I am trying to sell a phone that is only worth $250 if that and eBaY keeps telling me in red, at the top of the listing screen "This Samsung phone is not approved for sale in Ca...

Getting item return to seller

Buyer stated that the item was not as listed a month after it was recieved by him. Ebay is refunding his money but I still have not received the item back. If someone could even tell me how to get a shipping lable to the buyer, that would be great. E...

If you purchase a second label, will it override the first and count as a late shipment?

If first itme arrived withing handling time, will a second label purchased long afterwards cancel out the first adn then become a late shipment or not? When searching Im getting different answers

eBay Labels Receipt

In doing a test I am seeing the following when you compare the details for eBay labels with ca and com from the track and manage your shipment screen. ca view of label details: same com view of label details.Notice the differences? This is another vi...

Shipping delays due to Trump fiasco?

I'm just wondering if anyone was shipping anything to the U.S. when the Trump assassination attempt happened. I had two shipments in the U.S. and both seemed like they were held in customs for several days.I don't know what's normal since I'm new at ...

How do I purchase a shipping label QR code?

I can't figure out how to ship without a printer. How do I pay for the shipping label and then get a QR code so the post office can print it out for me? I thought that it was possible to do this but all I can see is "print shipping label" and then I ...

eBay Canada Post Label changed Country of Origin

Hello, I printed my first eBay Canada Post Label last night since it was around $1 less than my Shippo discount, and I specifically chose the Country of Origin as United States while choosing the dropdown boxes (since that is where the item originate...

Resolved! "Signature required" conandrum

I recently sold an item worth more than $750 to a Florida resident. I had posted the item with shipping with Canada Post. When I ordered the label, I got an eBay warning to the effect that items worth more than $750 will only be covered by seller pro...

Resolved! I can't find a way to cancel an order, help needed.

I have a buyer that wants to cancel a transaction. I just can't find the way to do it. I have gone to "awaiting shipping" and scrolled down but there is nowhere that it says cancel order, just cancellations, where there are none.

What happens if international buyer do not pay taxes and fees ?

I hardly sell to international but sometimes do buyers buy from Canada and England.I am roll in ebay global shipping thing.i sold one item to Canada Buyer for $199 plus shipping...but it go through ebay shipping center first...I shipped Priority Mail...

Resolved! Keeping funds on hold even after buyer leaves positive feedback

I've been selling on eBay for the past year and a half. Usually the funds are released as soon as it ships out. I recently found out my two year old dog needs heart surgery, and if he doesn't get it soon he may not make it through the next few months...

Don't trust "price + shipping- lowest first" in Ebay search anymore

In the last couple of days, while casuallly looking for things of interest on ebay, i have noticed that the 'price plus shipping lowest first' refinement on ebay search does not give accurate results. Three times i found cheaper items by scrolling do...

Where to find record of offers i've sent to buyers???

A buyer emailed me with an offer. Note, this is NOT Best Offer on the listing. I don't have Best Offer on any of my listings. I emailed the buyer back with the lowest price i would except, sending it as an offer. But there is no record of it anywhere...

New test on eBay. Sellers name being removed in search. Posted on dot com June 24,2024

https://community.ebay.com/t5/Report-eBay-Technical-Issues/eBay-search-results-are-now-displaying-the-generic-word-Seller/td-p/34533877 Ummm enjoy!!! See comparison included within and below. It was already bad enough that promoted listings display s...

Sneaky Price Increase on Canada Post Extra Small Flat Rate Box - July 8, 2024

Just a head's up if you haven't noticed.On July 8th Canada Post stealthily increased the price of the Extra Small Flat Rate Box from $16.99 to $17.99. The other boxes remain the same price (for now). We were only given a couple weeks advance notice o...

Why Are We Paying the 13% Fee on Shipping & On Tax?!?

This is ridiculous . We pay the 13.25% or w.e it is fee on the shipping cost and on the tax. ON THE TAX?! wow . I dont even get that money, the government does. Why is the person buying the item taxed, then I'm taxed on top of the tax?! this is liter...

Resolved! "nothing" Feedback

I received a feedback yesterday, the only comment was "nothing". I have no idea what that means, it was positive, so I guess that is good, but why leave feedback if you have nothing to say. So I checked feedback left for others, and the last 3 from t...

how are your sales these last two weeks ?

my sales these last two weeks are one sale for 12 days -- and a small sale at that -- slowest its been in 2 months -- my impressions and look sees are all in the red so they are down quite a bit -- i have reduced all my items by 65% off my already lo...

RETURN REFUND

Hi All, I have to refund a buyer for a return. I've never had one before so I'm wondering which bank account eBay will be withdrawing the funds from. My Managed Payments Account or My regular Chequing Account which I make all my purchases from.... ? ...

buyer requesting invoice in USD

I have a buyer with no feedback who was the only bidder on something that went cheap and I don't care if it sells. They're asking for an invoice in USD because they're having trouble paying. Why would they be having trouble paying? I don't see any wa...

Overview Page on Sellers Hub Jumping

The last few days when I go to my overview page, the page automatically scrolls down to about half way down and it is very annoying as I want to start at the top of the page. The only way I could figure out to make it stop is to remove the eBay Acade...

July shipping supplies coupon code

I swear I go through this every quarter - I never seen to receive the message with the code directly so I have to go hunting for it - google where to find it and then I'm usually good. This time I can't seem to find it at all - it is not above my wat...

Customer tried to pull a quick one

Firstly, I am a seller and a buyer on ebay, and although this isnt in the rules nor is it policy. its more so just etiquette, i believe if there are issues from either parties for sales, they should try contact each other before instantly trying to c...

How does shipping get paid?

So I sold my first item through eBay and I had the buyer pay shipping since the item is pretty hefty, 717g. I saw that I can print the shipping label and I did. My funds for the sale are currently on hold. I saw $62 and some change were deducted from...

Promoting items

A little heads up one and all. The tool/interface for creating promotions has just changed. Saw a post about it on dot com. It definitely has!!!! Tread with care!!!! -Lotz

New to selling coins on ebay...any suggestions?

I apologize firstly, if my query is been asked a 1000+ times.I had to retire early(heart issues) and needed to supplement my income,and seeing as I had collected coins for over 40 years...here I am.As I have yet to have any customers, popular e-bay a...