Seller Central
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Ask Us Anything: eBay International Shipping Canada
Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...
Offering discount shipping on multiple purchases
I've been trying for days to set up discounted shipping when a buyer buys multiple items in a single order. I want to fix a $2.95 flat rate plus 25 cents for each additional card. I simply cannot do it and cannot find a solution anywhere here. I had ...
Issue buying Canada Post Tracked Packet USA shipping label
I am trying to purchase and print a shipping label through Canada Post for a Tracked Package to USA. I entered the same dimensions and weight as previous items I have shipped, but I now get an error "Sorry, we were not able to generate the label. Ple...
Have had 2 cancellations in a row tonight
I have been selling on eBay for over 23 years & rarely ever had a cancellation. Tonight I have had 2 in a row. One put the reason as Ordered By Mistake (even though they accepted my offer) & another said Found A Better Price. Has eBay changed their p...
New INAD Scam. Refund without a return?! - How to proceed?
A modest priced item was sold April 28th, posted with tracking the same day, arrived on May 3rd. On May 27th Buyer Opened a dispute with their financial institution "did not recognize the transaction."June 7th Dispute closed in our favour as it is co...
Any update or prediction on canada post situation?
The last update was about postal workers voting whether they accept the offer or not, but ever since there's no any update on the matter. What is going to happen? Or what do you think will happen? Can anyone share you any thoughts?
Making an offer and combined shipping not working on items
Making and offer and combined shipping not working. Over the past few weeks I have had several (4) people who had watched items, I sent them an offer and in order to purchase they had to pay for each one seperately. They tried to put into the cart wi...
WWYD when someone ask for a 80% discount and then begs, pretty please?
WWYD when someone ask for a 80% discount and then begs, pretty please? Of course I blocked them and have not responded to them. Should I just ignore them? I am not willing to negotiate with them.
Resolved! Canada Post shipping down?
Hello everyone. Ive stumble on an issue of shipping ive never seen before.Package sold has found a home in Finland from Canada.Package . Canada Post small item tracked international.Seller level 4.140g 18cm x 23cm x 3cmCustoms is filled out.Service u...
CanadaPost option for sales made through ebay.com is still not available
I sell on both ebay.com and ebay.caI use ebay.ca for printing labels from both stores.The Canada Post option is now available for sales made on ebay.ca, but still not available for sales made through ebay.comIs this something eBay developers missed?T...
To anyone not seeing the correct rates in eBay Labels
If you are still having problems generating labels with the correct rating (eBay Canada), you may want to try restarting your browser. That did the trick for me.
So how is someone supposed to enter HTS and CoO codes when using the CP online customs form?
And where does one even look up the codes? Every Tom, Dick and Harry sending something to the US has to enter these codes that they have never even heard of.
Anyone having trouble generating a shipping label?
I am getting an error message "Sorry, we were not able to generate the label. Please make sure the parcel size is within allowed limits, and both addresses are correct." It started on Monday and I still can't place a shipping label order for every s...
Can someone remind me how to get postage through Shippo?
Can someone remind me how to get postage through Shippo? It's been a while and I am old. Getting them through ebay was easy. I have until tomorrow to ship.
Customs Form Comments Section. What's it used for?
Does anyone ever use the 'comments' section when filling out a customs form?If so, what kind of extra information have you put there?
US Sellers..... Please start shipping to Canada through USPS again
Sellers in the US need to allow using USPS for Canadian shipments. It's cheaper and honestly, it gets to us faster than using eBay's idiotic international shipping. I understand why you use EBay's option, but for buyers, it's ridiculous.
Mandatory CARM for all imports and exports.
Just looking into this new CSBA CARM thing, deadline is May 13, does anyone know if this new mandatory requirment applies to canadapost and couriers , ebay shipments entering and exiting Canada?
Buyers now demanding hst/hst rebates
I have no control over what is exempt what is not, how is eBay dealing with this?
eBay is quite lazy and stupid
My buyer's current Shipping Address is in Northern Quebec. After he paid for the item, he asked me to ship it to another address in Montreal, because it is a gift to a friend in Montreal.eBay's rules do not allow a change of Shipping / Delivery Addre...
Major upgrade to Canada Post online June 25 to July 2
https://www.canadapost-postescanada.ca/cpc/doc/en/news-and-media/2025-06-24-system-outages.pdf
June 2025 sales?
How are your sales going for June 2025? We are 3 weeks in and im sitting at the worst month i've ever had so far in my 7 years selling on ebay. Even worse than March 2020 when the pandemic first hit and everyone was too scared to spend money. Technic...
Trump ending trade talks with Canada
U.S. President Donald Trump announced he is breaking off trade talks with Canada after learning the Canadian Government is going through with a Digital Services Tax that will apply to American businesses. https://www.canada.ca/en/services/taxes/excis...
How do i set up combined shipping?
I want people to pay $1.50 for shipping, no matter how many items they buy. Can go to any of my listings, choose how many of each item and shipping will still be 1.50 . Can anyone help?
DPP form
Anyone using Stallion to ship out their items? I need help filling out the Delivered Duty Paid (DDP) form since item is made in China but of course no reply from Stallion. I sold 2 items whose labels indicate that they were made in China. How do I fo...
Parcel appears stuck in customs
Was contacted today by a gal (US) who purchased something from me which was mailed on June 10th, was processed June 11th in Wpg, then Jun 13 says international shipment has arrived in foreign county, inbound into customs, origin post is preparing shi...
Latest update from Stallion on the DDU China Situation (and requirements for customs)
The U.S. shipping landscape has shifted dramatically this year, with new enforcement rules and evolving tariff policies. To help you stay compliant and avoid disruptions, we’ve put together a quick guide on what matters most when shipping to the U.S....
Trading cards listing tool
I'm trying to figure a listing tool for trading cards that create listings from photos/scans. Ebay has one but when i scan cards it just say 'something went wrong, please try again' non stop...Anyone else have this issue or know how to fix this? Anyo...
No more shipping supplies coupons for Canadian Store Subscribers
More cuts, lovely
Are your Chana COO items in limbo? 25% of US bound Canada Post Tracked shipments rejected by the US.
I have 2 shipments US bound COO China and their wherabouts is not clear, there hasn't been any update from Canada Post for several weeks and no response to inquiries.This is a total mess! https://chitchats.com/blog/canada-post-based-u-s-shipments-fac...
Reminder: Canada Post Parcel Rate Increase in Effect TODAY (June 26, 2025)
New rates for Domestic, USA and International parcel services go into effect June 26th, 2025 for commercial customers who create shipping labels online. All service levels are impacted. There is also an increase in the cost of prepaid products (e.g. ...
Any protection against chargebacks?
Dealing with a fun one here. Had a US buyer exceed the $800 deminius on a $1200 order. Customs picked it up now UPS wants to charge him an additional $800 for tariffs and brokerage fees. Naturally he's not too happy and refused delivery. He also open...
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