Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Canada Post shows Huge Surplus ($1,900,000,000)

Canada Posts Final Figures Showing Budget Surplus of C$1.9 Bln 2014-15, compared With C$2.0 Bln Deficit projected in April Now, this number was published by the federal government, in the middle of an election campaign. Is the number credible? How co...

New Promo...List 20 items for free. YES....20!

http://pages.ebay.ca/promo/2015/0910/Anniversary.html 20 free, plus save 20% on fees. (Which I get anyway).

Can i arrange to be billed for international customers' customs duties?

I am looking to facilitate a transaction by paying for the customs and duty for a parcel going into another country. I have been told that "some carriers" will allow the sender to be billed for these items instead of the receiver, but not told which ...

Another way the Fall Changes will affect Canadian Sellers

Hi - I know we are bummed out enough with this new "defect for delivery time standards & input tracking" issue and don't need anything else to stress about, but I just thought of this as another kicker... The jubilation over at the .com boards is hap...

A US buyer confused re Canadian $ amount.

This is why I do not wish to list in Canadian. A lot of US buyers do not understand. http://community.ebay.com/t5/Bidding-Buying/Crossing-Boarders-The-USA-and-Canada/qaq-p/24480427

Resolved! Any body else about done?

So why have we allowed feebay to become this filthy pig that it is today? Anything that is wrong with it can be directly blamed on the users who have accepted it and allowed it...no, forced it to grow into what it is today. Do you remember when you u...

Resolved! Potential buyers feedback is all the same from many sellers

I have a potential buyer, who keeps asking questions on an item. She wants me to relist, if it doesn't sell. She says she's waiting for a paycheck. So far so good. When I checked her feedback, it was the same word for word, from many different seller...

Currency confusion

I sold an item to a buyer in Florida. It was listed in Can.$. On ebay.com, it showed in US.$. It's only the price of the item, as shipping was free. The invoice is in Can.$ on both .ca and .com. Could I have changed the invoice to US.$? Does this buy...

Experiments shouldn't be only one timers!

This collaborates something Mr.E has been saying for a while around his free shipping experience. For quite some time I've had "sales" of material in my store. The first time a long time ago was an experiment to see how much I sold. Experiment failed...

The semi-annual ARGGHHH. My thoughts and plans.

Well here's another semi-annual update. As we all do, I read them and try to figure out what impact they have on my business.(It is worth noting that the online portion of my business currently "lives" on 4 online sites like eBay. 3 of the 4 are unde...

Seller updates from San Jose

Everything I am hearing is an abrupt swing towards sellers. Hard to believe everything I am hearing, but, it is all from the to dogs. eBay is treating us right. They are making sure that the convention attendees leave with no complaints. Had a par-TE...

Paypal upgrade email - legit, and if so, what does it mean?

PayPal service upgrades.As we have previously communicated to you, PayPal is upgrading the certificate for www.paypal.com to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product. This upgrade is schedu...

Seller beware

Looking for advice on a situation I'm dealing with, one that may sound familiar to some of you. On December 26, a buyer bought nine Canadian Football League cards. After four days, these cards were still showing as unpaid in my eBay sold items page. ...

Fall seller updates from the US Boards

http://pages.ebay.com/sellerinformation/news/fallupdate2015/index.html The boards on the US site are buzzing over the acceptance scans for shipping.

Opening requests and other eBay woes

I am very tired of eBay directing buyers to open requests when having a question. I have had two buyers recently using the resolution center to ask me a question regarding orders that hadn't been received yet. Not because they were upset but because ...

USA products for sell to Canada

Hi, I have company located Canada. Now I'm selling my products located in Canada and I'm charging to buyers taxes like BC %12,NS %15,ON %13. If I sell again from my Canada located company to Canada but shipping from USA, am I have to charge taxes lik...

eBay's Exposure in Google Search

Signs of Hope for eBay's Exposure in Google SearchBy Ina SteinerEcommerceBytes.comSeptember 08, 2015 http://www.ecommercebytes.com/cab/abn/y15/m09/i08/s02

Buyer didn't pay for shipping

Hello, I recently sold two items http://www.ebay.ca/itm/151796834668?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649http://www.ebay.ca/itm/151796836732?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649 They were bought from the same person Ebay s...

Resolved! Promotional offers mixed up.

I am not sure what is happening with my promotional offers. I should have 500 each in my store for .com and .ca, and 80 list free auction-style or fixed price on both. My 500 on .ca has disappeared, and the 80 free on .com have not been used. I have ...

New Promo, unfortunately not for me.

Limited time savings on fees when you sell your phone!Pay a maximum final value fee of $5 per Cell Phone or Smartphone sold - up to 5 phones. Learn More - opens in a new window or tabStartsSep. 08, 201510:26:57 am EDTEndsSep. 30, 201511:59:59 pm EDT

Sell an expensive item to buyer in China with 0% positive?

The potential buyer only joined ebay a few days ago. Do I, the seller, have a choice whether to accept a successful bid?

Facebook takes on eBay

Facebook is testing out a new option in news feed that shows a unified view of items on sale across user groups and adds the ability to search public groups. http://thenextweb.com/insider/2015/05/11/facebook-takes-on-ebay-with-a-new-page-showing-user...

How do you know whether your listing is on .ca or .com?

It's probably a stupid question, and been asked a million times. I have been on ebay for almost 10 years, but reading the great info and friendly banter on this board, as related by the veterans, makes me feel like a newbie. All these years, I though...

Variation feature limited for Canadian company selling cosmetics

The variations capability is only available for certain categories and this limits our ability to sell cosmetics as a Canadian seller. when selling cosmetics such as liptsticks or lip gloss to be able to offer a multitude of shades is pretty basic. Y...

Help. Buyer Cannot buy my item through PayPal

My item sold but my buyer messaged me saying that they get a "code 157" when they try and pay for my item. They have shown me screen shots of other items they had recently bought and said the problem is on my end. I'm a first time seller and wonderin...

Resolved! Question on shipping light packet vs Small packet and forms?

Hi I usually ship light packet to the US/International, but tomorrow I am shipping a small packet international. I usually fill out the small packet CN22 for my light packet, is that that same for small packet? I think it is a different form for parc...

what happens if I don't pay fees

I sold 5 items,1 of which were paid for. I marked them all as paid because I am stupid. is there a way to waive the fees and just pay the 1dollarand 10 percent or no. what happens if I shutdown my account and not pay fes. please tell me your experien...

Have a store and weird auction quantity allows as if no store

Here is what selling manager shows for me with a store. What happened to the 100/month? List 20 of your items for FREE – make money today!Pay no insertion fees for auction-style or fixed price listings. Buy It Now is free too. Learn More - opens in a...

What Would You Suggest?

A customer is returning an item because it doesn't fit. Not only did I put the size of the item in the listing I also measured it manually and put the measurement in the listing. Now they are returning it because it's too big - but the measurements w...

Fall updates and changes coming - more great deals for seller, NOT

Bunch of changes have been announced. See link below as I have no idea how much will affect Canada as usual. Or how it will affect Canadians selling on .com http://announcements.ebay.com/2014/09/sellers-new-after-sale-experience-coming-this-month-mak...