Seller Central

Delivery times and what I see and what buyers see after the fact and defects

I looked at a couple of my listings and see many variations of shipping times when I use the same selections.All show the US being shorter than domestic. On Canada shows as 6 - 13 and 3 - 17 - why the difference, who know On US shows 7 - 12 and varie...

Ebay hiding listings again or better yet, still

Listed an item on the 5th through Auctiva, shows in their active listings and when I click on it, listing opens on Ebay Go to Selling Manager Pro and the listing shows in active listings. Now for the problems:: When I go to my store, the note does no...

I need help to understand the requirements for selling

Hello I posted this question yesterday in the ‘’Answer Center’’, but I see this board here is more busy (and that I might get a reply faster.) I am confused with the term “selling internationally’’ and the requirements to do so. I am a new Ebay membe...

Watch for scammers (on Kijiji this time)

http://www.intelligencer.ca/2015/01/29/chris-malette-almost-scammed

I have a question about mail on Family Day Feb 20th

If I am reading this correctly, Canada Post will be collecting and delivering mail on Monday, Feb. 20th? Even though my little rural PO is closed? So I can drive to town to mail on Monday and my mail will be shipped that day? Find out operating hours...

Currency Freedom

Why Ebay do not allow us the freedom to choose the currency of our choice. we don't need restrictions about how to sell our products. only the sweller know what is best for him

Well this is a first for me. Tracking says delivered, buyer says no.

All my US mail is sent using USPS with tracking. A buyer bought on Feb 7, shipped Feb 8 and according to the USPS website delivered on Feb 13/17. Buyer contacted me tonight stating that he knows that tracking shows delivered but he did not get it. He...

eBay/Classifieds Integration Test Launches in Canada

Anyone else receive this email? I don't know how to post it here, but in a nutshell, Ebay will start posting some of our ads on Kijiji for free. Sounds pretty good to me except could this be the start of charging for kijiji ads?

More from Ecommercebytes news for US sellers in regards to returns

http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/2/1487338095.html

ebay shipping supplies joke

They no longer offer airjackets at 6.5" x 8.75" for C $62.92, the smallest airjackets are now 8.5" x 10.75" are C $76.48. With an anchor store and a lousy coupon of C $105 the amount is strategically determined being one either throws away the remain...

Resolved! What should I do in this situation?

Yesterday I had a sale for a craft book with payment. I sent the usual thank you email and said I would mail it today. An hour later, I have the same buyer purchase and pay again for the same book. I have now sent 3 emails via eBay and her email addr...

Confused about my listings!

On my PC (on both .com and .ca) my listings are fine put on my IPad some of the pictures don't match up with titles/listings. Anyone know what the issue might be? Thanks.

No chat on Canada but is a redone chat on US, but what good is it.

For people waiting to get the Canadian Chat back, If it will be anything like the US chat answer below, it will be a total joke and waste of time. From the US community team is below. What an absolute joke as are many other answers by the US team Whi...

My rant for the day

Buyer from US buys item on a Sunday and pays, buys another item on Monday and pays. Got a 25% discount through best offer on 1 item. Sent light packet on Tuesday. Because he paid for each separately, got 2 late shipping defects as he said they arrive...

What's going on with Australia post? This is my vent!

I have had nothing but problems with sending CD's to Australia and I just had another buyer contact me tonight asking where her CD is. They were all sent light packet from Canada. I sent:CD sent November 14/16 received by buyer in Australia Jan 9/17C...

Cancel or open unpaid claim???

Would just like a few opinions on the situation I find myself in. On Feb 7th I sold a vintage jewelry item by auction for $22.99 USD. When I got my notice I found out the buyer was from the Ukraine which is a country I did not have shipping listed fo...

Sales have pretty much stopped over the last few days.

January was really good and so was the first week of Feb but after that it is like buyers have disappeared at least for me. Is it just me or is this the time people are trying to catch up on their Christmas bills.

Hey I thought folks in Turkey couldn't use PAYPAL?

But they can, Turkish buyer yesterday, registered in Turkey paid via paypal.... Will be interesting to see if it arrives, I give it a 15% chance.... likely a cookie jar insurance candidate but one never knows!

Confirmed adress

Hi all, I would like to know something about the confirmed shipping adress. I see that a lot of scammers on ebay buy stuff and make the item ship to an adress that is NOT their confirmed adress. Paypal don't protect seller who ship to unconfirmed adr...

What happens if a return gets lost in the mail?

What happens if someone from US buys something from you, then decides it wasn't the way they expected it to be, then starts a return. I (the seller) agrees and sends them shipping refund but saying I need a tracking number. They send the package with...

Resolved! CALCULATED INTERNATIONAL SHIPPING RATES OUT

Is any one noticing that their calculated .ca listing shipping rates are way off? I had a "potential" buyer email saying that I have the highest shipping rates that he has ever seen on ebay. The item that he was referring to is one LP 550 grams total...

Question about customer address different from requested invoice address

I am not sure if any other Ebay sellers facing the same issue I am having. I have noticed several cases where customer requested combine shipping invoice it showed USA address, but when payment was made, the address was showing Canadian address. I kn...

Buying extra insurance for US Tracked Packet???

I know that there is automatically $100 CDN included with tracked packet USA. My item sold for $105 USD and I would like to purchase extra insurance. I cannot find an option to do this. Does anyone know if this is possible and if so how to do it?? I ...

Anyone else have problems shipping to the Russian Federation?

Against my better judgement I shipped some costume jewelry to the Russian Federation. I told the buyer that I did not ship to Russia as it could take forever & that other sellers have had problems with that country. But the person begged me to make a...

Listing in .com with US address / USPS in Canada / Top Rated Seller

It has now been 6 months that I have made the switch to .com with a US address using a brokerage company that uses USPS (they cross the border on a daily basis). I said I would come back here and let you guys know what was the result of the experienc...

Is the New Listing Form on .com now Mandatory?

Last night, and again this morning, I began to list (Sell Similar) some items on .com and a new listing form appeared. I knew there was a new one available but I thought we would be given some notice as to when it would become mandatory. It hasn't ap...

Promtional section under Selling manager summary page is blank

Another glitch or ? I can't see how many items I have listed or where as on the selling manager summary page, the promotional section is empty. Anyone else with the same issue?

Resolved! Late Shipment noted but no actual defect

Maybe those of you who are more clever than I can clarify this for me. I have a 'Late Shipment' noted on my USA breakdown (where I am not a Top Seller anyway due to not meeting the number of sales threshold) for an item that wasn't shipped late but s...

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Paypal to raise international fees again

Paypal is raising international fees again so be prepared if you sell internationally. I am not sure if we get a break from the US or not and I have sent them an email. http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/2/1486415898.html

Any way last minute private feedback bidders could have an automatic block?

If I could catch private feedback bidders in time I would block them but continually their bids come in seconds before auction end. I'm forced to sell to a questionable buyer. So far none of these buyers have been willing communicators.