Seller Central

My rant for the day

Buyer from US buys item on a Sunday and pays, buys another item on Monday and pays. Got a 25% discount through best offer on 1 item. Sent light packet on Tuesday. Because he paid for each separately, got 2 late shipping defects as he said they arrive...

What's going on with Australia post? This is my vent!

I have had nothing but problems with sending CD's to Australia and I just had another buyer contact me tonight asking where her CD is. They were all sent light packet from Canada. I sent:CD sent November 14/16 received by buyer in Australia Jan 9/17C...

Cancel or open unpaid claim???

Would just like a few opinions on the situation I find myself in. On Feb 7th I sold a vintage jewelry item by auction for $22.99 USD. When I got my notice I found out the buyer was from the Ukraine which is a country I did not have shipping listed fo...

Sales have pretty much stopped over the last few days.

January was really good and so was the first week of Feb but after that it is like buyers have disappeared at least for me. Is it just me or is this the time people are trying to catch up on their Christmas bills.

Hey I thought folks in Turkey couldn't use PAYPAL?

But they can, Turkish buyer yesterday, registered in Turkey paid via paypal.... Will be interesting to see if it arrives, I give it a 15% chance.... likely a cookie jar insurance candidate but one never knows!

Confirmed adress

Hi all, I would like to know something about the confirmed shipping adress. I see that a lot of scammers on ebay buy stuff and make the item ship to an adress that is NOT their confirmed adress. Paypal don't protect seller who ship to unconfirmed adr...

What happens if a return gets lost in the mail?

What happens if someone from US buys something from you, then decides it wasn't the way they expected it to be, then starts a return. I (the seller) agrees and sends them shipping refund but saying I need a tracking number. They send the package with...

Resolved! CALCULATED INTERNATIONAL SHIPPING RATES OUT

Is any one noticing that their calculated .ca listing shipping rates are way off? I had a "potential" buyer email saying that I have the highest shipping rates that he has ever seen on ebay. The item that he was referring to is one LP 550 grams total...

Question about customer address different from requested invoice address

I am not sure if any other Ebay sellers facing the same issue I am having. I have noticed several cases where customer requested combine shipping invoice it showed USA address, but when payment was made, the address was showing Canadian address. I kn...

Buying extra insurance for US Tracked Packet???

I know that there is automatically $100 CDN included with tracked packet USA. My item sold for $105 USD and I would like to purchase extra insurance. I cannot find an option to do this. Does anyone know if this is possible and if so how to do it?? I ...

Anyone else have problems shipping to the Russian Federation?

Against my better judgement I shipped some costume jewelry to the Russian Federation. I told the buyer that I did not ship to Russia as it could take forever & that other sellers have had problems with that country. But the person begged me to make a...

Listing in .com with US address / USPS in Canada / Top Rated Seller

It has now been 6 months that I have made the switch to .com with a US address using a brokerage company that uses USPS (they cross the border on a daily basis). I said I would come back here and let you guys know what was the result of the experienc...

Is the New Listing Form on .com now Mandatory?

Last night, and again this morning, I began to list (Sell Similar) some items on .com and a new listing form appeared. I knew there was a new one available but I thought we would be given some notice as to when it would become mandatory. It hasn't ap...

Promtional section under Selling manager summary page is blank

Another glitch or ? I can't see how many items I have listed or where as on the selling manager summary page, the promotional section is empty. Anyone else with the same issue?

Resolved! Late Shipment noted but no actual defect

Maybe those of you who are more clever than I can clarify this for me. I have a 'Late Shipment' noted on my USA breakdown (where I am not a Top Seller anyway due to not meeting the number of sales threshold) for an item that wasn't shipped late but s...

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Paypal to raise international fees again

Paypal is raising international fees again so be prepared if you sell internationally. I am not sure if we get a break from the US or not and I have sent them an email. http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/2/1486415898.html

Any way last minute private feedback bidders could have an automatic block?

If I could catch private feedback bidders in time I would block them but continually their bids come in seconds before auction end. I'm forced to sell to a questionable buyer. So far none of these buyers have been willing communicators.

Is anybody having serious delays at ISC Chicago as me?

Wondering if any sellers here having a lot of delays at Chicago customs the last few weeks or so. I shipped over 10 items with tracking to US the since January 20th, with 7 items still STUCK at ISC Chicago, with one being stuck there since January 25...

Shipping to China

Does anyone here ship to China? (I know they ship to us all the time LOL) I have just had a bid from someone who lives in China. I do not show that I will ship to China but I have never put in countries that I do ship to. Figure most people would lik...

So I get this email for an offer and when open it.

So I get this email for an offer and when open it. It says it is by invitation only, WTH?

Someone asked if I combine shipping when it was free?

I just had a buyer ask if I do combined shipping. I responded to him that it was free shipping and I wanted to know what he meant by that. I assume he is wanting me to give him a discount since he bought 2. Well we are talking about a difference of a...

Canada Post shipping to the UK -- some discount comparisions 2017

It looks like Canada Post is tweaking their Tracked packet rates with the over-the-counter getting a big boost so they can offer higher discounts (at least that's what it looks like to me). ... I had a shipment to the UK yesterday so I tested some di...

Done with .ca & Cdn $$$

Not sure if I feel bad or liberated about this but I'm done with .ca. I'm in the process of transitioning all my listings over .com into US dollars. Things are not the same since the forced change to CDN $$ on .ca.....it's changed, my sales have tank...

Gallery Plus charged when I did NOT select it

It has been 2 times now that Gallery Plus was charged to me when I'm 100% sure I did not ticked off the box. Has it happened to you too? The first time, I thought it was because I did not pay enough attention. But since then, I pay a LOT of attention...

why can't I sell in scrap gold category

Was able to before I got scammed for some video games not getting exposure for listings now

About Returns

I've never posted a message, so if this is in the wrong spot or something, my bad, I just need some quick help or insight if you can. I am a seller, been selling for a while. I recently agreed to a refund from a buyer. I have never really done any la...

eBay Shipping Supplies : Why Was I Billed Extra?

I know someone here will have the answer. I had a coupon for C $70.00 for eBay shipping supplies. I bought an item valued at C $69.18 but was charged an extra C $5.07 for it. What's that all about?

About Handling Time and Scans

I was paid for the item at 12:38 PM today. Do I have until Monday at 12:38 to get the acceptance scan for this tracked packet if I have a one day handling time in order to avoid a defect? If so, if I get the scan after 12:38 on Monday, is that an aut...

eBay letter for reducing import charges

Reduce duties & taxes on cross-border transactions Dear Main Street Member: Nearly 100% of commercial sellers on eBay export and eBay is a top ecommerce destination for buyers across the globe. Unfortunately, Canada's customs laws – namely Canada's c...