Seller Central

Strategies to avoid defect rate on cancelled listing

Howdy! New to the board but I have been selling on eBay for more than 15 years. I was checking my seller dashboard and I noticed that thing called transaction defect rate, which affects your seller level and if am reading well 3 defects and you're ge...

Can we sell on eBay.com ?

Hi, we are canadian seller. We just signed up some retailers in USA. Can we start selling items and those items will be list on ebay.com??Please advise RegardsMax

item location

Are we allowed to list an item is in Canada but at the same time your shipping is from outside of Canada?302193341260222374591305This is just few listing that i saw just wondering ?

free shipping supplies

Ok so i ordered the free shipping supplies,they are being shipped by ups oh my will i get scammed for duties taxes or what,if thats the case they will be sent bck with neg fb for sure,the first supplies i got were shipped usps no problemo

Resolved! Shipping cost cannot be calculated

I have read several threads about this issue and I have yet to understand what the problem with my listing is.I am trying to sell a single trading card game. I entered the weight as 2 grams, and the dimensions as length 8 x width 6 x height 1 (even t...

eBay will soon provide an authentication service

I don't know exactly when this will be available or if it will be available for Canadian buyers or sellers but here is some info. http://pages.ebay.com/authentication/?rmvSB=true

Slow sales are sales slow due to the economy

Good morning everyoneI have had a store now for three months , in that time I have had only two sales.Is this a sign of the times or is my site not being viewed.In the past(8 years) I have sold on the US site in US funds with over 800 sales.Any comme...

Has anyone found the new rate code table?

I'm one of those crazy people that still sticks stamps on the packages. So each year I print off the new rates tables etc a few days ahead to make the monday less disastrous at the PO. The 2017 PDF guide is up and available, has been for a while. Any...

I must be selling a tusk

This is really the limit. In my listing description I described a plastic radios colour as "ivory" and eBay would not accept the listing when I tried to post it. They sent me a message that they did not sell products made from ivory on eBay. This has...

looks like big lag time on paypal payment confirmations again..

i sold 3 items to different buyers this morning, and not one email confirmation yet.. the oldest being 2 hours ago..why is this happening again..

Ebay shipping supplies will no longer ship to a PO Box

Just tried to order my free store supplies and added to cart and tried to check out. Says they don't ship to PO Boxes but I don't have street delivery. They did the last quarter, is this something new? Any one else run into this? Are they using couri...

A brilliant red star ....

Congrats to reallynicestamps, on finally getting that bright red star!

Is there a New Canadian Petition for Lower Duties Circulating to Members or is it a Scam?

I got an email but I wonder if it is legitimate or a phoney one looking to obtain your information. It starts by saying.. "Join eBay Canada in calling for fewer duties and taxes on ecommerce purchases." And the sender address comes up as eBay@reply.e...

Buyer lying about not receiving parcel?

Hi Folks, First and foremost happy New Year. This definitely isn't how I wanted my New Year to start.. I'll try and explain this in as much detail as I can. Basically, I sold a watch for $600 a month ago. It was shipped internationally from Canada. I...

Woe is me! Feedback Received hits an all-time low

I know Feedback doesn't count for seller performance any longer but my rate of Feedback Received has dropped from 50 per cent to 30 to 20 per cent of feedback reciprocated over the last three years. It looks like I do no business on an annual basis. ...

Resolved! eBay Member User ID History is displaying incorrect information for me

Here is a curiosity. I discovered it when I was answering someone else's question about user IDs. Mine is displaying incorrect data about my user ID. I've had this account since mid-May of 2006, with no changes, yet it says I signed up on December 20...

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'The Product Returns Process Remains Flawed'

I thought this was an interesting story to read. About managing buyer expectations around Returns and exactly what people expect the seller to do for them when things go wrong. Basically, the experience the buyer has with a Return (whether remorse or...

Resolved! Printing labels on PayPal for Canada Post and it will do all except Expedited USA?

I have tried for months to print shipping labels through EBay and PayPal for the Expedited USA Canada Post Labels only to get through the whole thing and it comes up with an Error and says try again. I have contacted PayPal a few times and they say i...

Please allow me to vent about .... rudeness!!

You know, I no longer worry about defects, late shipping, returns or disputes. Life is too short! I'm good at what I do -- I sell quality products, my communication skills are good, I package well, I ship quickly and, in short, I strive to make every...

Resolved! why are ebay sellers losing HUGE? only the creator of the gsp knows..

The creator of the global shipping program IS A THIEVING IGNORANT , and I hope Pitney bowes goes broke. that is all. Take your 15% mark up AND SHOVE IT

Resolved! international shipping exclusions

Hello, I want to start shipping internationally from Canada and have offered free shipping via Canada Post. My item is 190 grams in a bubble wrap envelope the measurements are 22 cm wide x 32 cm long and 2 cm thick. I would like to know which countri...

WOW. INR situation, the other kind of buyer..... :-)

I think sometimes these boards become too depressing so I'm sharing the opposite problem we usually have with buyers. Buyer bought 3 items (lettermail) back in early November (within Canada), all were shipped together. Middle of December they let me ...

Come back tomorrow...

http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/1/1483899520.html

Share Your Shipping Labels User Stories

Hello Sellers, As you already know, Shipping is a topic that we're talking a lot about these days at eBay Canada. We've recently hosted a couple of discussions with some Canadian sellers at our eBay offices. I'd like to also draw on anyone who would ...

Cancel An Auction

It has been so long since I had to cancel an Auction for a Buyer in a country I do not ship to.I know how to get to the page but after I click cancel an Auction does it come up reason for cancel I don't want to get a defect and I don't want to spend ...

Local Pickup bug

Heads up that I had an odd situation arise form a Best Offer transaction. Item 331672966334 with Best Offer enabled. User with a USA shipping address made an offer that was acceptable to me since the listing specifies free domestic postage but intern...

Seller profitability

Hello Guys, Happy New Year! I was wondering how some eBayers are able to sell screen protectors and still turn a profit? The item in question is a iPhone 6 tempered glass screen protector for example. Most of the prices I have seen have been between ...

when we will have weekly board again

We became like orphans here since Raphael is gone .Its not fair :(((((

500 Free Auction Listings Jan 6-12 USA site only by invitation

http://pages.ebay.com/promo/lcp/AuctionZIF.html

New promo 500 free auction or fixed price 2016-01-04 to 2016-01-10

A promo showed up on eBay.ca Listing Promotions and I just activated it. You should see this promo in your Listing Promotions in My eBay or Selling Manager. I did not get an email invitation. I do not know if this is by invitation only. Activation li...