Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

No sales for a day and then 3 in a matter of 1/2 hour.

Ebay turned on my lights and I got three sales in a little over a half hour, just seems weird. I'll go 24 hours or sometimes a couple of days with no sales and then bang, 3 sales in a row.

What would you do regarding address, would you mail as is?

I have a new buyer in France who provided his address. As a check I usually google their address and on more than one occasion the buyer has left off his/her apartment number off. The person lives in an apartment building and did not provide his apar...

FYI MIA Paypal payment emails are back again...for me at least...

Since last night at about 11 EST I've not been getting any paypal payment emails. The payments are paid, and show as paid in both ebay and by logging into PAYPAL itself, just no emails. This happens fairly regularly delay is pretty long compared to n...

I listed several items yesterday, not showing in search

I listed several things yesterday, some had immediate views and watchers, they show in "distance nearest". Great.. Others do not show in "distance nearest" and no views. These are popular items, with many other similar listing. One is doll parts, the...

How much would you pay to ship this package?

Quick background: I pay ~10,000$ in shipping fees all through eBay-PayPal and using Canada Post per year. I'm wondering if I'm getting good prices. For example, how much would it cost you to ship the following package: From: G6Y 0J9To: M2P 1V4 Weight...

List in CDN decision must be stopped!

For as long as I have been an eBay member, eBay has always recommended listing in USD to attract more customers. And they have been right on this. Correct. As in not off their rocker when they make this suggestion. And it is true. This is good advice...

My laugh for the day

I was writing the listing for a book of patterns for Disney's Pooh bear characters, when I noticed that my spellcheck has changed "Tigger" and "Eyeore", or Trigger and Eyesore!

Promoted listings and words of caution from US Boards - You will pay for unpaid items

Apparently, if you use promoted listings and the order is unpaid or cancelled, you will still be responsible for the promoted listing charges according to a poster on the US Boards http://community.ebay.com/t5/Selling/Promoted-listing-fee-UNFAIR-for-...

Store Owners - how often do you have a sale?

Using markdown manager how often do you put items on sale? Do you put everything on? certain things? What percentage do you use? It seems I have been having a sale every month for a week. I get some sales but get sales without it too, I haven't reall...

canada post confirmation of receipt <-- satisfies Paypal?

Shipping internationally with small packages, it is hard to track for a reasonable fee. Does anyone know if Canada Post's confirmation of receipt would satisfy paypal in a dispute?

Redoing all my shipping to include international on some items and not on others

I am redoing all my shipping for the first time in years and have a question with US and worldwide. I am shipping some things internationally to possibly increase sales. I have set up shipping for Can, US, and worldwide. Ir now shows US under the US ...

Resolved! A question about how PAYPAL refunds are applied...

I got asked this by a buyer earlier this week and I did not know the answer. If a buyer pays for something with PAYPAL via a credit card and I subsequently refund them, does the refund go into their general PAYPAL account, or does it get automagicall...

Resend Invoice option unavailable on multiple purchases?

Hi...So I sent an invoice out on a multiple purchase with an error in it. When I went to resend the invoice, the option was not there in the drop-down menu. The only option that was there was 'Uncombine Invoice'....? What happened to the 'Resend invo...

Resolved! 'Best Offer' Deal Sheet is messed up tonight

Head's up to sellers who may accept Best Offers on their listings. The number of BO has been increased now to between five to 10 Offers depending on your Category BUT there is a glitch that doesn't actually allow you to Accept or Counter any of those...

Make Offer

I noticed there is a change in Make Offer. Many of my items include Make Offer button and when 2 buyers make offers, there is no options for me to accept it or to counteroffer, only to decline them. I sold lots of items through Make Offer, very few d...

Trying to sort out combined shipping if you list on .ca and .com

This is what I was told on chat: I list on .com in US and on .ca in Can. I want to set up discounts for US items in $US on .com and I want to set up totally different discounts for Can items in Can $ on .ca. They are different products and the discou...

Anybody shipping to Australia light or small packet?

Good Morning, last year I had over 5 packages over November and December (different dates, different PO's) sent to Australia that were taking about 2 months to get there. They all arrived but all late. Australia was having some serious problem with t...

Resolved! Question about declared value on international shipments with free shipping

Hi, Small question about declared value on international shipments to the US being sold with ' free shipping ' .I have free shipping on almost all of my items and i add the shipping cost onto the item the sale price.I was wondering, if i sell somethi...

'eBay Deletes Seller Listings in Brash Move'

http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2017/5/1496088624.html eBay Deletes Seller Listings in Brash Move eBay is supposed to be a venue only, bringing buyers and sellers together. But eBay has increasingly gotten hands-on and now it can del...

Today's chat and opinions

Am I losing it or were a lot of questions in today's chat sort of never really answered?

canadapost price increase?

did canada post recently up their price for shipping parcels or something?..i can't see anything on their website, but notice many video games are now up around $15 shipping (when they used to be around $5) i already stopped buying from US sellers a ...

Question about Store Types

I have a Premium Store and my subscription ends today. I'm thinking of downgrading to a Basic store and subscribing for the year. Does anyone know how it works if I decide to upgrade back to a Premium store in a month or two? I think what I'd like is...

Using Automated Discount Rules? Be aware of this critical issue.

Some may recall I've been making a nuisance of myself harping for months about "Request Total" not working, initially with Raphael (one of the eBay Canada reps, who left in December, 2016). For the past few days, I've been corresponding back and fort...

All finished...for sure this time ;)

Officially closed for good this time. Store subscription is ended. All listings are ended. Will be liquidating all stock through various other ways now. Sometimes in life you really need to think hard about what makes you happy and what takes away fr...

Ship now notice

Ebay has put a note on my sold listings ship now past due when they have already arrived and feedback left on them This was put on all my sales from this month?Anyone else with happening?

End of Turbo Lister in June?

Months ago there was an announcement about ebay suspending TL, possible in June. I spoke with customer service this morning about the status of TL and was told that it WOULD be supported as of mid June. Anyone else know if this is correct? I have a b...

For those who charge taxes, does your tax table look like this?

ProvinceSales Tax RateAlso charge sales tax on S & HAlberta (AB):5%British Columbia (BC):5%Manitoba (MB):5%New Brunswick (NB):15%Newfoundland and Labrador (NL):15%Northwest Territories (NT):5%Nova Scotia (NS):15%Nunavut (NU):5%Ontario (ON):13%Prince ...

Ebay allowing 5 to 10 best offers now according to US boards - depends on category

Apparently Ebay is allowing 10m offers on collectibles and 5 in other categories. From the US boards http://community.ebay.com/t5/Selling/Number-of-Best-Offers-changed-to-10-for-collectibles-Anybody/m-p/27020751#M969708

Promo May 28 to June 1 Fixed or Auction 500 listings USA Invite Only

List FREE - 500 auction-style or fixed priced listings Start Date * End DatePay no insertion fees on up to 500 listings. Plus, add Buy It Now for free. Learn MoreMay. 28, 201704:53:09 am PDTJun. 01, 201711:59:59 pm PDT

Resolved! Sale taxes questions

Hi! I just downloaded all my PayPal transactions for my eBay sales and have a few questions regarding sale taxes. I do not charge sale taxes - they are "included in my prices" and I try to stay competitive. If I sell something for 100$ in Ontario - d...