Seller Central

Has any one else seen a alarming amount off spoof/phishing emails regarding paypal?

I have had 3 spoof emails in the last week. They have been very poorly done, for one the email name is not mine, secondly the writer of the email obviously can not speak English. It makes no sense. Dear member,You just need to confirm your billing ad...

Resolved! SALES are Down. Cause: Recession? Suggestions welcome.

Sales have been down for 6 months. The number of Buyers and Dollar average has been decreasing. Defect count has gone UP due to fewer Buyers over the months. Hmmm. Better pictures, accurate description, currency, percentage discount, combined ship di...

Be careful using "Sell Similar" if you usually list in $US!

Most Canadian sellers realize by now that eBay is defaulting $US listings to $Cdn currency in the SYI form (and when using "Sell Similar"). However, what sellers who normally list in $US may not realize is that not only will the "Sell Similar" SYI fo...

Clearly a gouge on shipping FVF's

I have sent this to Raphael to see what answer I get as the last one Ebay said was too old and they could not reconstruct, yea right. Sold 4 items as below with a total shipping charge of $3.00. 2003A $1.00 FRN St. Louis District HB block Run 2 H4633...

3RD PARTY Image Hosting/Templates or BASIC EBay Listing?

Hi there. I'm amazed and quite pleased to see a lot of familiar Canadian eBay sellers (pierrelebel , westernstargifts, recpd) still active on these threads! I am setting up a business selling account for my employer. I operated an eBay store of my ow...

Exchange rate and who is doing shafting

I transferred US $ to my Canadian bank and Paypal used 1.297 as an exchange rate. I had a US transaction on my CC and they charged me 1.372 exchange rate. Who is giving me the shaft as 8¢ difference seems to be high.

How to uncancel a canceallation??

Hi everybody, I had a buyer purchase 2 items from me (which was good after a VERY dead November!). She sent me a message telling me that she wanted to cancel, would that be ok, I agreed and started the cancellation process. A few days later she bough...

Refunding a Buyer

Hello,My buyer contacted me today asking if I had received the returned parcel she had purchased. I checked the tracking and this is the message I received: "Recipient not located at address provided. Item being returned to sender". I am from Canada,...

Holiday returns?

When I relist, I keep getting a message that a lot of my listings are not eligible for holiday returns. I am not sure if that means that I need to edit them to make them eligible, or that it is not possible for them to be eligible.

New seller performance standard in February 16?

I want to get your opinion on the "Late shipment rate" ...I ALWAYS ship my items the same day, or the next when my local CP counter is closed, and I was REALLY surprised to see that apparently I have 3 defects in this category. How can this be a refl...

Wed. November 11th Remembrance Day - Canada Post closed

Just a reminder that the post offices are closed tomorrow for Remembrance Day. No pickup or delivery. Same in the US for Veterans Day. I think you can still drop off at the drug or convenience stores but no pickup from them until Thursday.

Can't win for losing? The delivery time debacle continues.

I went ahead and changed all my domestic shipping to economy which now shows 2-16 days. I changed all my international shipping to standard. Please can someone tell me how CPC in their wisdom comes to the conclusion that it will take less time for an...

Has anyone else had a "buyer" leave feedback for an item that they never purchased?

Recently I had a buyer purchase an item at the BUY IT NOW price then cancel the transaction. I was surprised to see that they were able to leave feedback for that same item. Why are people who go back on a deal permitted to leave feedback for an item...

combine shipping charge on ebay canada

Hi, Here is the problem I met. I have an ebay canada store and already listed few items. Now, I need to combine the shipping charge in case client buy more than 1 pcs of 1 item. I tried to set up the flat shipping charge under the site preference, ad...

Invalid Postal/Zip Code - Can not ship to address - Buyer can not complete payment

Hello Selling Community, We have been experiencing the following issue for several months and from what I can see on a few other discussions this has not been solved. The problems we are experiencing seems to be progressively getting worse. Listings ...

paypal shipping xpresspost usa no signature?

Like the title says. Went to paypal to buy a shipping label for a $860+ cdn item going to NJ and xpresspost usa does not have any mention about a signature anymore. The only thing mentioned is delivery confirmation. Nowhere during the process of gett...

Revising items

I find that any item I listed since about 2pm yesterday (just over 24 hrs) I cannot revise it -- it just comes up as an error in the system. However, I can relist any item listed before that. Does anyone know why this might be?

huge profit on shipping

bought an item that I need quickly, so I picked a Canadian seller, they charged 20$ shipping for envelope sized item; I presumed they would be sending it Xpresspost, and that would cost about 13$ and they would have $7 to cover all their handling, pa...

Selling randomness of the past week.

Increase in sales of DVDs to Nunavut. Major increase in sales of Video Games to Finland. Sales completely dried up on Thursday & Friday. Down 80% from rest of week.

I'm from BC and most of my CDN sales are eastern Canada. Are yours?

Of the 4 CD's I'll be sending out so far on Monday I have one from Yarmouth NS another from Sainte-Rose NB. I've noticed that 90% of my Canadian sales are to eastern Canada, Ontario, Quebec and the maritime provinces. I have very few from Manitoba, S...

Listing in Can. $

I took advantage of the offer to list in Can. $. I have identical listings in US $. The Canadian listings have no visits, while the US are popular. Overall, after doing the math, the Canadian items are cheaper, yet, nobody is looking. So, while I app...

Tracked Packet to USA is a JOKE!!

The mail length of Tracked Packet to USA is usually about 2-3 weeks while to France it is only 3 business days!! I mailed it to France on November 2 and it arrived today (November 5)!! USPS wise up and move the items faster! It is USPS that is so slo...

shipping a penny to us from canada

i am hoping there is a seller available to answer a question about shipping coins to the us,i have some coins mostly pennies and nickles listed,they are not valuable to any stretch of the imagination,however they are collectable.i have seen sellers s...

Can I retrieve deleted listings?

I deleted several listings but meant to relist them. Can I retrieve these listings?

Is Ebay Canada slow to load right now if you have listings

I am finding Ebay Canada slow to load right now. .com is fine and messages is also fine. Could it be the listings that are an issue?

What's your opinion on free shipping? If you see a lower price does that sway you?

I sell CD's and in 2012, 2013 and half of 2014, I charged exact shipping. I sold a lot but thought I might do better offering free shipping to Canada and a reduced to the US and the rest of the world. So I raised the price and for 2014 and most of 20...

New Sellers Dashboad

I finally got the new Seller's Dashboard today and I was curious to see what more damage the Buyer I had problems with gave me. To my surprise I got 2 late shipment defects from Buyers I sell to allot and both gave me great feed back .I was 100 % on ...

Received I haven't received my item today request. Advice?

CD mailed on Sept 30, from BC to Etobicoke ON. On Oct 13, buyer who is also a seller filed a "I have not received my item" Why he didn't contact me by email instead of filing a report, oh well. It has been 9 working days from the time I sent it. I kn...

Is this new?

On an email I received from a potential buyer it says. New you can now send an offer directly to the member for this item. (Learn more) and of course the link doesn't work. What does you can now send an offer directly to the member for this item mean...

eBay, Canada Post and Insanity

As anybody that has read my messages over the last few weeks know, I am about fed up with both eBay and CPC. From losing parcels, to ridiculous delivery estimate dates, to unwarranted defects, to buyers who don't seem to know what they are doing...et...