eBay

Options for a buyer changing his mind after I have sent a package

I just had a buyer from the U.S. contact me today to say that he has changed his mind and doesn't want the item he has purchased but I have already sent the item. He has told me that he is going to send the item back as soon as he gets it. This is th...

wrong picture in ad

I have a buyer that is claiming an item is not as described and wants a full and total refund because one of the two pictures in the ad were not of the item being sold. However, the title and the written description describe the item EXACTLY. Is he c...

Buyer from hell Partially returns an item Threatening with a negative feedback

Really need help with this (Item # 111348260423) Buyer purchases my fully tested motherboard.Buyer then claims that it has "GPU damage" - shows me a pic of the board working but he has wavy lines now showing.I explain that the board did not do that w...

Anyone else havng problems with eBay messages?

I have just had two bounced messages from relies to potential buyers through the eBay message boards. Also, I was just checking my Paypal account and see that someone purchased an item yesterday and paid for it, but I have had no "item sold" invoice,...

Here is anothe one

You will find these banners plastered all over eBay in big caps. MONEY BACK GUARANTEE - IF YOU DON'T GET WHAT YOU ORDERED, WE'LL GET YOUR MONEY BACK FOR YOU. Usually followed by this cut and paste quote: "You’ll hear from us in 48 hours. If you still...

more protection from the "I never got the item" customer??

Just fully refunded another buyer who claimed that they never received the item in question. It doesn't happen often, but it is irritating when it happens as I am out the cost of the item and the cost of shipping. I understand that it is the cost of ...

Combined shipping. What am I doing wrong or not doing?

Hi I sell CD's and if people want they can without a jewel case combine shipping for up to 4 CD's in Canada and 3 CD's for US or international. My listing are set up with a buy it now, immediate payment required so I ask the buyer to let me know so I...

International Parcel Surface now a viable option?

So, something just dawned on me.... If Buyer Protection through paypal is extended to 180 days, does that mean sellers can start to use International Parcel Surface (the slowboat) from Canada Post? If the buyer has nearly six months to open an Item N...

Cookie Jars are supposed to be fun things :-(

As I dip into the "cookie jar" insurance fund today I realized we've turned "cookie jars" into bad things now! Oh I wish I was back at grandmas getting a real cookie out of a real cookie jar, instead of refunding some electronic cash out of a figurat...

Now this is a good, no great deed of humanity

http://www.coinworld.com/news/nobel-prize-james-watson-christies-auctions-coin-world-numismatics-time-magazine-coin-collecting-hobby.html

Purchased itme Action Button.

I just noticed that on a couple of items that I purchased that is the in the Actions bar under My eBay Purchases - the very first button to click is: "Return Item" and the second is: Contact Seller". How long has it been like that? How does this give...

Who do you contact for refung on voided Paypal shipping labels?

When the fiasco with Firefox not printing Paypal shipping labels happened in Oct. I had to void labels. Who do I contact for the refund? Paypal says Canada Post, Canada Post says Paypal. It's about 2 months now since it happened.

Opinions wanted.

Q:Is it better to add shipping cost to item and advertise as "Free Shipping" or not?

3 NAD Disputes

After going the last 2 years without a NAD I have had 3 in 5 days.One i can believe as it was my fault but the other 2 I have a hard time believing as one was in it's Original package and I always check before I pack any thing. They were both cheap i...

Just wondering.....

Hi all - am just wondering how everyone is finding their sales this fall/Christmas season. I am not a big seller but this is usually a busier time for me also and this year I have just not had that many sales - had more through the summer which is us...

Shipping Cost Not Doubling On Multiple Purchases

I have an item listed with shipping dimensions of 18" x 12" x 12" with a weight of 4 lbs, 8 oz. Someone bought two of these items and only had to pay the shipping cost of sending one. Why did this happen? While I can combine most of the items I sell,...

Feedback after transaction has been cancelled.

I have two items that I cancelled. One was that the buyer was able to bid and was from a country on my excluded country list. And the other didn't want to pay the advertised shipping cost (tracking to UK). These two transactions were cancelled withou...

Has anybody eles here had bad feedback that e-bay refuses to remove even though its untrue ??

Just wondering how many people have had bad feedback left against them that e-bay refuses to remove, even though the feedback is untrue... Where is this so called Seller Protection?

I have had five consecutive "Buy Now" purchasers that turned out to be frauds. I have never sold any

I have never sold anything on ebay but I have listed a camera kit and have now had five consecutive buyers on the "buy it Now" price and all five where fraudulent. Am I doing something wrong?

Change feedback

I am just asking if it is possible for a seller to change feedback that they gave a buyer.

A bit of advice to management!

Does Ebay allow fakes and quakery items to be sold?

Please look at 231388206427. this item has never been proven to work for obvious reasons, some fool will be scammed 695 is sells.There is a million dollar reward on file for anyone who proves work, no one has ever claimed it.

Ship in a Click Canada Post - Does anyone use this?

I am getting fed up with Paypal shipping not working. I looked at Canada Post Ship in a Click - does anyone use this and what do you think? It doesn't link up with Paypal - is this a problem?

Free Shipping

is it OK to offer Free shipping in the body of the listing if the purchaser uses the Buy It Now feature but charge for shipping if it goes through the auction process ( no one uses the BIN feature)An example would be Doowop auction listing with a $5....

E bay, Its Christmas. How about a little advertising.

I cant speak for everyone , but it hasn't exactly been a stellar year as far as sales. Iknow that Ebay has put us sellers through some challenges this year without any attempt to repair the situation. Looking at their last quarter one can understand ...

final value fee's and Final Value Fee on Shipping

never mind I found out my answer..             

Shipping items to USA??

I'm wondering how I should ship my items. I usually send my stuff letterpost (non standard and oversize). Is this the right way, or should I ship light packet or small packet. Do I put a customs form on all my packages? I'm just trying to find the be...