Seller Central

How come I didn't get my FV fees back?

A buyer did a chargeback on Paypal for items they claim they didn't receive from me.Paypal refunded them back their money. But I didn't get a Final Value fees credit back to my ebay seller account.How do I get my Final Value fees back?

Good News from Canada Post for 2015

Canada Post has announced minor price increases for lettermail and letterpost services when paid by postage meter machines. There will be no change in the price of stamps ($0.85 remains $0.85, etc...). https://www.canadapost.ca/cpo/mc/business/produc...

Resolved! What should i do with this one ?

Hi,I have a nice person from Amsterdam made a purchase end of August. The package was shipped with Canada Post service '’Int'l Air-Surface'’ at a cost of $ 67. The tracking says they tried to deliver the package twice and a notice was left the buyer ...

Today automatically relist no longer free

New promo to get you into a store

I just got this promo to try to entice non store eBayers into signing up for a store. They are offering a 20% discount from your final fee. Dont you already get this from being a power seller? (As long as you meet the requirements) I am getting more ...

Search Box Problems, is anybody having issues?

I am having problems with my store search box. If I type a date into the box it shows 0 results. I have almost every date listed between 1920 and 2013 but none show up if I search for them.. Is anyone else having this problem or is it just me? If som...

Resolved! Buyer wants a refund a few hours after I left positive feedback. What to do?

I accepted a Best Offer from a buyer, the buyer paid right away. I left positive feedback as I always do after a buyer pays. A few hours after I left the positive feedback, I get a message from buyer asking for a refund saying that he does not want t...

How do I block non-PayPal members from buying?

Hi there, everyone: In my Buyer Requirements, under the Account >> Seller Preference tab, I have adjusted my settings to block any purchases from people who do not have PayPal memberships, (such as clients who use their credit card to complete a PayP...

GIFTS OF ELEGANCE is having a BIRTHDAY! Its our 10 Year Anniversary!

We registered Gifts of Elegance 10 years ago today! Already had almost 3 years of experience under another user name, but wanted to sell BIGGER things. I dreamt, I accomplished, I fell, I cried, I stood up and charged forward, I laughed, I cried, I w...

New promo. List 3,000 items fixed price for free

By invite only.http://pages.ebay.com/promo/2014/1104/DoorbusterZIF.html

Is anyone else having a problem trying to send message to your buyer or viewing your order?

i couldn't pay, so please cancel

Buyer writes: I tried buying but ebay was being a pain. please cancel. That's entire message.

Resolved! how do I uncombined shipping

I need to ship a parcel internationally he has bought and paid for the items but I need to separate them into 2 boxes for a better shipping rate. How do I uncombined items so they are right on my shipping labels and invoices

Buyer claims did not receive the package

Hi all, I'm wondering how to handle a situation like this. I shipped an item out to the correct address international using First Class Mail (no signature). I see the package delivered but the buyer is claiming it wasn't her that received the package...

Resolved! feedback

so I've sold 4 items last month finely out of the video game selling limits I've now sold 2 with tracking this month and 4 without which I don't think would of arrived yet but with the 6 items that I've sold I have not received feedback but I know th...

reporting a seller but everything is hidden

Ebay is making it difficult to report a seller. What do you do if a seller has all private listings, does not have a great deal of feedback as a seller, and the last 125 feedback received as a seller have all been from the same disguised buyer

How did buyer bid from an excluded country

My first negative is from a buyer from Thailand a country excluded from my listing. I wouldn't ship to him as he had paid for US shipping but had no US address showing, just one in Thailand. I refunded fully. Then the neg. I have reported him but hav...

Changing the default "Additional ship to locations" on new listings

I've been trying to find an answer to this, but my searches haven't located what I need. If someone can point me to a discussion or page with a solution, that would be great. Lately I've noticed that when I list items for sale, Russian Federation is ...

How long before you can resume selling after ebay stops you from selling?

The USPS over the summer has stolen approx 100 items,they are "lost in the mail" so they did not get to buyers.( Nothing ever!!! not delivered until summer started only in the USA mailed items so I think it was temp staff who grabbed small items).I r...

Dashes in listing title

I tend to use dashes like this - in my listing titles. Is that a good thing, or a bad thing? ,

Shipping to business address

I have a buyer who has only a business name in the ship to address. Any problems with shipping to an address like this? (They are in the US).

Buyer wishes to cancel sale - how to avoid defect??

I had a buyer purchase & pay for an item. The address on the Paypal notification was to an address in California and she was charged and paid for US shipping. She then sent me an email asking if I could ship it to China. It was just a $9.99 item but ...

Paypal sucks!

I can print off the packing slips of any transaction, but not the printing label. So now what happens to my one day shipping promise? How am I going to be compensated for sitting here hour after hour trying to print one label. The others printed fine...

Chargeback

Here I go again with ANOTHER chargeback!! One buyer claimed "unauthorized payment", it has a guy that filed this claim while his wife bid (even went into a bidding war) and yet they claimed as "unauthorized payment"!! I see on the PayPal invoice that...

Resolved! There is a guy on kijiji looking to make people into power sellers on ebay. $20. Info please

A guy on kijiji is trying to teach people to become power sellers on eBay for $20. Does anyone know about this? And what is it please.

Anyone successfully ship clothes via Lettermail/Light Packet?

Obviously larger/bulkier items like sweaters or jeans are a no-go as it would be impossible to get them thin enough. But what about lighter items such as t-shirts? Anyone manage to get them under 2 cm and mail successfully by the above methods? Any t...

Advice on refunds for item not received and defects.

Good morning allI need some advice.I sold a piece of art glass to the USA.The item was received broken.I do realize that CP does not insure fragile items.I also realize it was my responsibility to get this piece to her in one piece.I am going to refu...

Is it Best to List as Free Shipping, or Calculate Separate Costs?

This is my situation: I have a sizeable amount of plastic model kits (unbuilt) in my basement, that I will never have time to build. Most of them range from $15-$100 retail, not including sales tax/GST, of course. The problem is, in most cases the sh...

Shipping cost for patterns

Dear lebus102909, If I buy sweaters for C. P. dolls pattern and the Vogue Kids mag, how much would it cost to ship to Canada? I think $16 for paper mail is too much.

HS code, new forms, on a 000 bubble mailer

Serious questions. I gather that light packet and small packet now require the HS forms and print out to taken to the post office, scanned, and where they give you another form to attach to the envelope for detailed information as to what is inside. ...