Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

SELLERS: DOUBLE-CHECK YOUR SHIP-TO EXCLUSIONS!

So there I was, admiring a new listing that I had just sent live and suddenly (poof) I notice that all my ship-to excluded countries are vanished. I now ship this item to Nigeria and literally everywhere the world including places I cannot find on a ...

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eBay listings look different depending on how I access them

This is a strange issue I've been noticing for the last few days. Thought it might be a glitch, but it didn't go away so I'm not sure now. If I look at my active listings by clicking on them through Selling Manager, they look like this:I don't like t...

5000 free fixed price listings...offer

good until October 31! http://pages.ebay.ca/promo/2016/0910/ListFree.html

When you put things on sale in your store, do you?

Hi all you store owners. Looking for advice/hints/ideas/experience on sales/discounts. What is your rationale/secret/reason you put things on sale in your store? Can you just put certain items on sale or does everything have to be on sale? Do you do ...

Resolved! When did insertion fees go up?

Hi everyone: I'm not getting invited to any promos these days, so I thought I'd break down and pay the .05 listing fee for fixed price. It's been awhile since I paid insertion fees, but if I go back to March of this year they were still .05 It's very...

Ebay numbers don't agree, no wonder their are issues

Here is what my unsolds show as of today. Unsold (1169) All (1,170)Good 'Til Cancelled (0) Notice the discrepancy!!!!!!!! No wonder their are all kinds of issues with listings since Ebay can't even agree on the same screen!!!!!

Advice on Return

A buyer purchased 2 e-readers without chargers. I combined shipping and sent them out. She then contacts me stating she has found a compatible charger, but cannot get either to turn on or charge. I tell her to ship them back for a full refund and sen...

why do i need a url to relist now - why will not my original scans just come forward?

it seems that i can not relist and bring my scans forward but it now wants a url ???

What's Wrong With the Photos on Ebay?

They don't appear on watch lists...and I've tried 3 different computers and 2 different browser. It's even worse with Active Listings....the photos do not enlarge and and the zoom tool has disappeared. What's going on?

Finally! eBay has got around to updating their Postal Code database.

But it would have been nice if they had told us. Last night got an error when trying to upload my listings (I list using TL). The post office changed our postal code about 4 yrs ago but have never been able to use the new code; eBay would only accept...

I haven't recieved the Q3 shipping supplies code yet

Is there a site wide delay or is it just me? I was wondering if I should contact CS

Why would my store on .ca show my Cdn listings as US$?

I just signed up and am trying to get organized. A few things are confusing. Why do my Cdn $ listings show up as US$ listings on ebay.ca????

August 2016 eBay.CA invite only promos

I got this one this morning: $50 / 50% off promo offerAugust 17 to August 28 (must be activated)Up to 10 sold items that are listed during the Promotion Period and that sell for more than $50 will get a 50% discount on the Final Value Fee (FVF),http:...

Switch back to new store listing format?

I was checking out my new store and I clicked on reverting to old store, how do I get back to the new store format?

EBAY FREE PROMOTIONS YOU CAN DO BETTER

First thanks ebay for free insertion fee promotions, they are helping me build a business and I am getting closer to wanting to upgrade to a store. BUT YOU CAN DO MUCH BETTER. When I call you and ask you about the promotions you tell me they are rand...

Fed Ex Delivery out of Detroit

http://detroit.cbslocal.com/2016/08/16/fed-ex-truck-flips-over-on-i-75-freeway-closed-as-packages-transferred/ Radio was reporting the packages were soaked, as it has been pouring for 2 days...

Resolved! I have 2 items with someone 'watching'--is there a way to see where /who they are?

Is there some way to see who the 'watching' listings are?

follow up to the late shipping defect..

does anyone know if the same measures are being used for ebay.com sellers.. and is there anywhere on .ca to see actual shipping times, other than by changeing shipping services on an auction and seeing the dates change.. i have a feeling it wouldn't ...

Resolved! Expedited parcel USA weight

I haven't printed any expedited parcel labels since last year... so, I just printed one this morning for a big order. I can't remember exactly what dimensions I entered... it should be something like 35 x 25 x 5cm, with a weight of 0.749kg. The shipp...

50000 GTC listing promos

I don't know if anyone post this before, I don't think I see a thread for it and my apologies if this is a double post. This morning (18+ hours ago) before I headed out for work I noticed this popped up under My eBay... I swear this was not there las...

PSYCHIC READINGS

Does anybody know if the PSYCHIC READINGS category has been reinstated? If you do a North America All Category search there are loads of entries. Some are books with that subject or title but lots are the "Give me $20 and I'll tell you what you want ...

Appealing a Late Shipment Defect Successfully

Many of you who know me here understand how twitchy I am about Defects and Feedback. Allow me to preface this all by admitting that. I recently received a Late Shipment Defect (my first) for an item mailed by Canada Post domestic lettermail to a repe...

GTC LISTINGS DO PAY OFF!

Gotta Love the "free" advertising..... https://www.marketplacepulse.com/ebay/usa/silverpinups

migration tool.---again.

So when you select a number of active items to move from Ebay.ca in USD to Ebay.com and hit the button to proceed you get a message saying you have selected 0 items--after having checked the "select all" box which involves 39 items. Did it several ti...

Unable to sell items on eBay? Unauthorized user of buyer or bidder account?

I keep getting items sold randomly and then get a message:"Unauthorized user of buyer or bidder account" This is becoming very very irritating as it forces me to re-list the item again. It has also prevented me from selling ANYTHING on eBay. Can some...

IS EBAY NOW MESSING WITH THE WAY PHOTOS ARE VIEWED IN OUR LISTINGS..

Now instead of hovering over the photo to enlarge, you have to click on a zoom button, then it brings all the photos to a side gallery where you can then scroll through them.. why .. why ..why..?? another transition to make phone shopping easier.??? ...

This makes me a little nervous: Community Forums Revamp Coming Soon

http://www.ecommercebytes.com/cab/abn/y16/m08/i11/s01 eBay Reveals New Head of Community, Will Revamp ForumsBy Ina Steiner EcommerceBytes.com August 11, 2016 inShare5 eBay says it's working to build a better online community and it will begin rolling...

Cart "Disconnect" issue - A poll for Cdn sellers

Hello all - I think those of us who have been following the boards all know about the discussions and complaints concerning what I call the "cart disconnect" between eBay.ca and other eBay sites. I've had some very illuminating responses from Raphael...

Most buyers are unable to purchase multiple items with combined shipping.

Hi everyone. I rarely turn here but I am at my wit's end with the way ebay is functioning and I would like some advice. Lately it seems that many people are unable to purchase items without paying immediately thereby making it impossible to purchase ...