Seller Central

Advice on refunds for item not received and defects.

Good morning allI need some advice.I sold a piece of art glass to the USA.The item was received broken.I do realize that CP does not insure fragile items.I also realize it was my responsibility to get this piece to her in one piece.I am going to refu...

Is it Best to List as Free Shipping, or Calculate Separate Costs?

This is my situation: I have a sizeable amount of plastic model kits (unbuilt) in my basement, that I will never have time to build. Most of them range from $15-$100 retail, not including sales tax/GST, of course. The problem is, in most cases the sh...

Shipping cost for patterns

Dear lebus102909, If I buy sweaters for C. P. dolls pattern and the Vogue Kids mag, how much would it cost to ship to Canada? I think $16 for paper mail is too much.

HS code, new forms, on a 000 bubble mailer

Serious questions. I gather that light packet and small packet now require the HS forms and print out to taken to the post office, scanned, and where they give you another form to attach to the envelope for detailed information as to what is inside. ...

This should not be allowed to happen.

I just had a non-receipt case opened against me by a buyer in the US The item in transit is still within the delivery standards of the service used. The buyer has informed PayPal that their address was incorrect. If I get a defect from this, I'm goin...

How would you handle this?

I'm wondering if any experienced sellers have ever set up a "swap" transaction on eBay, and how you would do it? I've had a proposal presented to me by another seller, who wants to exchange a few items I'd be interested in for the same number of item...

Resolved! Cannot edit listing

I tried adding a photo to my listing several months ago and I get an error message "correct highlighted area". There is no highlighted area and this problem is still happening when I tried to edit my more recent listing. Anyone know a solution to thi...

What should I do now?

I had a buyer buy a pair of shoes 1 week ago. I gave the buyer positive feedback 1 week ago when I saw that they paid. I just checked today my messages the buyer said that the shoes don't fit her. Before shipping the shoes she said was a size 9 for w...

New Fixed Price Promo Starts Oct 6 Ends Oct 10 5,000 items

New promo to start tomorrow, early notice. Does not appear to have the usual restrictions. 3, 5, 7, 10, and 30-day listing durations are included in this Promotion. This Promotion does not apply to the following: items listed in eBay’s auction-style ...

Is there a way to see a timeline of all bids on your items?

I know the android phone app sends you notifications, but if there is more than 1 bid on items then you only see the last one. Is there a timeline list of all bids your items have received or is there any way to set that up? Thanks.

french to english translation please my online one it not making any sense of it..

comment je doit faire pour le payée je voudrais le payer lala I think they are asking how to pay but my translator says this how I should be paid for I would pay lala so any help would be awesome .. Thanks in advance

This should be fixed by now?

I just sold an item and when the notice came in the buyers address was in a country on my excluded list. So I called the resolution center. The buyer register with a U.S. address and then quickly changed it to an address in Turkey. Their solution was...

Live auctions coming to .com

http://pages.ebay.com/live-auctions/about.html

eBay fees?

Can anyone confirm that the maximum charge from eBay for selling an item is $250 max? Thanks in Advance!

Can you still have different shipping rates for different countries?

I used to have one rate for the US, then one rate for the rest of the world. Now it seems I can't do this anymore. Help!

Resolved! return policy

hey guy's quick question when i set up my return policy and I separate shipping from "item" price can I refund just the item price and make him pay for shipping back and not refund the money he paid for me to ship to him. My dilemma is I have been bu...

Yay for me

Sold nothing in September. Just great.

Confusion about monthly invoices

On the one hand, I frequently get messages from eBay telling me that I can sell up to $xxx worth of stuff free - on the other hand I get an invoice at the end of every month. I'm confused. I've never come even close to selling the maximum amount that...

Selling Cuba items on eBay Canada

In the past I have listed several sets etc of stamps from Cuba on eBay Canada but last night I was blocked from relisting some of these items because of the old Cuba embargo which is still in place in the USA. At first I thought maybe it was because ...

eBay to Spin Off PayPal, Adopting Strategy Backed by Icahn

eBay said on Tuesday that it would spin off its PayPal payments unit into a separate publicly traded company, taking a step the activist hedge fund magnate Carl C. Icahn first demanded nine months ago. The move will cleave eBay almost in half, separa...

Resolved! Help! Can't automate the combined shipping fee with the instruction

i every one, I have been an ebay buyer for years and never sold anything. I recently got into a new hobby as collecting and painting miniatures, and now I want to seller some of my extra minis and my own paited works, but I don't seem to understand h...

BEST buyer in the world!

I have to share my story! We're moving two provinces away in the new year and plan on taking nothing with us, other than our keepsakes and some other important things. I thought I was done selling on eBay forever. I've been happily donating our stuff...

Postal news from California

Learned about it from the seller in CA: About 120,000 letters from around Orange County burned in a fiery crash Tuesday morning involving two big-rigs on the 57 freeway. The fire closed northbound lanes for hours, and officials said all the mail – wh...

How do I block certain buyers from bidding?

So I had a customer bid on an item: 281454307950 The buyer is based in Bolivia I have Shipping to: United States, Canada Excludes: Africa, Asia, Central America and Caribbean, Europe, Middle East, Oceania, Southeast Asia, South America, Bermuda, Gree...

Why Did They Remove Business Policies?

I'm trying to change shipping policies but would have to do each item individually.They say, via the link below, that you can try it and opt out at anytime but I'm afraid it may mess things up since it's not rolled out yet. Has anyone tried it? Not s...

How do I bundle shipping?

Hi there I'm just wondering how I can bundle my shipping product? I just sold two products item#281450679827 and item#281455837843. Instead of printing two shipping labels how can I go and bundle the shipping in one box and print one shipping label f...

Extended holiday returns required for Top Rated Plus discount and seal

Happy Monday! Going over the new selling standards, I noted that in order to maintain Top Seller status and receive the 20% discount on FVF, sellers are required to offer a 3 month return policy. As a seller of mainly clothing, I believe for myself a...

Stripe

Why does Ebay in North America not accept Stripe?

I can feel it coming.

So I sold a guy a very expensive sterling silver bracelet on a best offer. I got a message from him today that the terminals (ends) are "dinged, stained and warped terminals". I find this a little hard to believe as the terminals are solid silver 5 m...

Gaining more feedback

Hi all, I had about 50 sales in the last couple of months, but only 20 left feedback. I have pretty low feedback and I need to start rolling with the feedback. Do you all suggest giving positive feedback to the buyer immediately after purchase? Has a...