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Ask Us Anything: eBay International Shipping Canada
Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...
EIS not working properly
I am enrolled in EIS and as of yesterday none of my orders to the US are automatically picked up by EIS. My US customers yesterday informed me that they need an invoice in order to pay for their order. When iwent to go see, I now have to select a shi...
Enrolled in eIS Canada but listings for almost identical items show eIS as option seemingly randomly
I enrolled back into eIS to try it after a couple of weeks frustration earlier and having listed a number of items since then. This was a couple of days ago, and just like a problem I had earlier, I have a number of very similar lisitngs, same manufa...
I suspect EBay is increasing fees
In lieu of lost revenue due to trumps tariffs I suspect eBay might be trying to make it up on their end by practically making it so if you use promoted listings starting in January that each sale will essentially be mandatory for the fee whether the ...
Additional Notes From Today's Webinar (Dec 18)
Here's some additional notes I made from today's webinar (that I don't think were noted previously)eIS is not currently available for authenticated items (sneakers / cards) but they're hoping to add that ability soon.Do NOT include bonus items (gifts...
Fees
Fees can take about 2/3's of what you are expecting for your items if you do free shipping, promoting and ebay fees so be prepared.
Resolved! Put "time away" but urged to ship by Ebay by Dec 22?
Seems to be a disconnect here as my time of return is set for Jan 6th
Tariffs prepaid with zonos, but listings shows import fees….
Hi, all my listing both on ebay.ca and ebay .com now show that my items have import fees.... yet, all of them are shipped with canadapost and all tariffs are prepaid with zonos. not 1 sale in december, this was our best month on ebay for over 25 year...
15yrs on Ebay and now it seems like no views on items
Has anyone else experienced what appears to be a glitch on not getting views? I price competitively and look for moderate STR, however, it seems almost impossible to generate clicks even with 3% promoted on each. I don't have a store but was curious ...
eBay International Shipping
Yestoday, an Australian buyer made me an offer of $150, with ebay's message reading:"..... Offer price does not include Shipping". I accepted the offer. Then, buyer paid the Item Price $150 + Shipping $40 (for Canada Post Expedited Parcel - USA).How ...
Sportscards manufactured in the states
Does anyone know if Tariffs apply to sportscards sold in Canada and shipped to the states, they are all produced in the states?
Another Canada Post / eIS Glitch?
So today I've had two different customers contact me asking for freight quotes to the US from Canada, which is odd as I have a calculated rate shipping policy system w/ eIS enabled and its been working fine thus far, but after checking it appears tha...
eBay International Shipping
When Buyer selected "eBay International Shipping" option and paid $80 for shipping, how much does Seller get from that $80? Does that $80 all go to eBay to cover its shipping and tariff costs?Yet, Seller has to ship the sold item to eBay's Shipping H...
Buy a macbook in the US and ship to Canada - shipping cost EIS costs btw 220 - 258 dollars? Haha
And that doesn't incldue import fees and taxes. So even a 500 used laptop gets a 258 canadian dollars shipping charge. It's not one but many of the macbooks listings have these sort of shipping fees.So if this is sort of shipping cost Ebay has for th...
Found an additional charge on a shipping label — has anyone disputed this with Canada Post?
After a seven month hiatus because of the Canada Post strike, I started selling again and have been running into new things every day. This time, I found an additional charge on the same shipping label in All activity which makes 2 charges on one shi...
EIS program?
EIS program? For me, EIS gives it a 3 out of 10. I sell antiques and vintage items, and at least 50% of my items can't be shipped to the USA. When items can be shipped, it's often at exorbitant prices. It's impossible to sell a lighter or a 100-year-...
trouble adding variations to new listings
Hello,I haven't been able to add a variation listing on ebay directly due to the "option" tab not being able to add any variations. Have reported it to ebay and rep said there was a ticket but it's been over 2 weeks and still not fixed. I am able to ...
unable to send an international invoice
ebay will not allow me to send an international invoice
Resolved! Just found out that an item I shipped is now en route with DHL, I feel cheated by the buyer and ebay
The Canada Post tracking hasn’t updated for days, so I checked the tracking info on eBay. That’s when I realized the package has already been rerouted to the U.S. through DHL. I’ve never experienced this before. What’s strange is that eBay is providi...
eBay International Shipping Canadian Hub
I sold something recently that someone purchased from Poland. I sent the items to the shipping hub in Mississauga. Everything went smoothly and was super happy with the service. So, now I sold something to someone in the United States. When I wanted ...
Is eBay delayed in charging for CP shipping labels? Anyone else noticing this?
I have not been charged for a CP shipping label since June 24th. This is VERY odd. Usually get charged a couple of days after generating the label. I did get charged for 2 UPS labels on Jul 1st so I don't think the problem expands to all labels, just...
Resolved! Checking Tariff Rate on Zonos before Listing
Just wondering how easy it is to check tariff, etc. charges with Zonos if not actually shipping yet. Basically before listing, if that is possible.
Lettermail is accepted by the Canadian eIS hub CONFIRMED
Just heard back from Luke Bradley, who is the Shipping & Operations Manager for eBay Canada. Luke confirmed via email that the Canadian eIS hub will accept Lettermail shipments. See attached screenshot.
Oooo stamp sellers, got a tariff surprise today!
Nice way to start Monday morning, discovered that there is at least one country who's stamps are tariffed, RUSSIA. Tariff rate is 35% which turned into a $20 surprise. At least now I know how the process works for Zonos prepay when there's a tariff, ...
Resolved! Sold items are still in Active
I’ve sold three items recently, and they’re showing up in both the Active and Orders sections. One of the items is already marked as delivered, but it’s still showing as active. I’m assuming this is because Out of stock is enabled in my settings, whi...
Minimis ending July 1. 2026. EU. European Union.
News.. Minimis ending July 1. Eur Union.Ref: PoliticoEU countries agree to tax cheap packages from July After reading the article, until everything is organized .... all shipments/parcels below 150 gram will added 3 Eu, in fees. If the package contai...
How to ship vintage magazines printed in the usa to us buyers?
I stopped selling to U.S. buyers after the new tariff policy and honestly haven’t really kept up with it. Today, though, someone in the states reached out about buying one of my vintage magazines and said they’re fine with paying reasonable shipping ...
already excluded Europe from shipping preference for NIKE, but listings are hidden, help
I know we cannot sell NIKE to EU, already exclude all countries from Europe (+48 countries) from shipping preference for every Nike listing. I use business policy feature to typically create a shipping policy for Nike to exclude Europe from shipping ...
US/Inter. shipping options only show eBay International Shipping & not my own shipping options?
I have had a smooth time selling items on eBay.ca for 2 years. However, with the recent implementation of eBay International Shipping (EIS), when a buyer from the US or outside of Canada orders multiple items from me, the only shipping option shown i...
eIS and the Lettermail "Problem"
For years a large part of our business model has relied on shipping items such as DVDs, certain video games, comic books, CDs and other items that are eligible for Lettermail within Canada. Said items would be shipped using Tracked Packet to the USA ...
Announcement to American buyerson each listing
"Import fees due prior to deliveryCustoms will apply import fees when your item arrives, including duties, taxes, and processing fees. The shipping carrier will contact you to pay them prior to delivery" What do you think is the attitude of the USA b...
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