Forum Posts

Ebay is charging a shipping label fee after one month. Should I change the payout schedule?

This is two part question regarding to Payments.First, I just received an email saying that ebay is charging a fee out of nowhere. I thought I've got all the payments and charges already. However, from what I checked, it was from a shipping label I c...

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  • 3 replies
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Buyer keeps money and item? How can I escalate

I had a buyer buy a item, try to return it. I denied because I showed all damage. I contacted 4 different eBay customer representatives, and they all said i don’t have to accept it.In this time, the buyer sent me a message of a screenshot from a eBay...

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  • 9 replies
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Buyer made mistake entering shipping info

Sold an item on eBay Canada, was paid and shipped off promptly by Canada Post expedited lite shipping.Now, the Item just got returned saying “no such address”/return to sender. I am contacting the buyer to confirm their shipping info. But my question...

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  • 6 replies
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Holds on funds getting ridiculous.

Anyone know what this means? "Funds available within 24 hours of order delivery Estimated release on Aug 1" The buyer received it on July 3 and left me glowing feedback. She already sent it to someone on the other side of the country as a gift and I'...

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  • 31 replies
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Bulk Listing Template for Ebay.ca Canada

Can some one please help me with my bulk listing Excel template but for Ebay.ca in Canada as they are not the same templates then for USA.Can someone please list exactly how each one of these headers in the Ebay.ca template, how they should be writte...

About US Tarriffs

I sold some items to the US and the total was around US $1,400. Because of the value I wanted to ship via signature required. EBay shipping didn't offer methods which incude signature confirmation (or if they do I couldn't find them) so I went to Shi...

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  • 20 replies
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eBay/Canada Post Shipping

Checking ship options to France. Huge delivery time estimate difference (6-8 weeks) between the less expensive small packet international air (no tracking) and the slightly more expensive tracked package international. The no tracking does not concer...

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Rate Table Editing not working on Desktop

When I go to edit one of Shipping Rate Tables, I make changes but I can't see the Save Icon while using the desktop version of Ebay. I try to change the size of the open edit window, I try to scroll left and right, but it doesn't work. Anyone know a ...

Shipping Time ETA is WILD with CPC turned off

eBay turned off CPC as shipping option for us to buy labels, but customers can still select at checkout (i'm not changing policy on 20k listings this time. was a nightmare last time).so, hipping something across town, customer selects CPC, eBay shows...

Resolved! Shipping options

Hello I am a newer seller and I am wondering how I can offer different shipping options at checkout? Basically I have the standard free shipping then there is shipping with a tracking number that cost a tiny bit or there is express shipping. I would ...

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Resolved! New seller here, funds for a sale are on hold until AUGUST 9?!? What's going on here?

Hi guys, new seller here and my first sales are rolling in and I was first notified that funds would take a month to be deposited... Seemed like quite awhile as shipping is coming out of pocket but I understood the reasoning for the policy.NOW I have...

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Canada Post is BACK

ebay announcement says they have made CP labels available again so we don't have to use overpriced UPS thankfully

Resolved! Changing Domestic and International Shipping Options

I am a Canadian seller who offers shipping within Canada and the USA. My listings are set up to ship through Canada Post (both domestically and intrnationally). With the impending strike set to begin tomorrow I am looking to switch my shipping to an ...

What's on the horizon with Tariffs?

So every month since February I've had to shut down at the end of the month because we didn't know what would happen next with tariffs (and more importantly how it will affect our shipping). I'm possibly going to be shut down for another couple of we...

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Confused about a tariff shipping situation China made, bought in US, brought to Canada, selling toUS

So this isn't going to be a common issue i get it but ill lay it all out... So i have a collectible made in China in the early 1980s. Says "Make In the Peoples Republic of China" engraved on it clearly. (yes it says make not made very clearly, and ye...

wow !! 21 +years with e-bay and got the lowest listings possible because i changed banks

well just got off chat , has anybody have this probem with e-bay ?where you changed banks as a seller and got kicked down to 500 items to list after 21 years ?and yes i'm a top rated seller , 100% positive ! now i have to wait 30 days to beg for a in...

what iam going to do about strike action friday today

i guess i will leave all my listings the same and ship ups/puralor for this week end, then on Monday if there is just slow down I will go back to Canadian post and make my customers aware of delays etc etc . if a full blow strike I am ready already t...

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Late shipment from Canada to Netherlands - insurance claim?

I sold an item worth around $400 from Canada to the Netherlands a few weeks ago and it has been sitting in Netherlands customs since last week with no new info. The item was a handmade oil paint set for artists. (nontoxic, non hazardous). I had a pro...

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  • 10 replies
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Resolved! Ebay listing removed for violating rules

This morning, I listed Similasan Allergy Eye Drops Homeopathic 10mL. Almost immediately, I received a message that my listing violated Ebay Prescription Drug and OTC products policy and my listing was removed, I am guessing by the algorithm and not b...

Chit Chats No Longer Providing Acceptance Scans

Chit Chats has changed their policy regarding acceptance scans without notifying users. Rather than providing ‘acceptance scans’ they will provide an ‘electronic information received’ scan when you drop a package off. Then, over the course of the nex...

Post Office gave offer to workers. Now what?

Post office gave workers an offer and they have 2 weeks to respond. I put my store on vacation on the 12th to ensure mail doesn’t get stuck and now this is extending the possibility of a strike further down the road. This is driving me crazy. What do...

Resolved! Now forced to create business policies?

I changed my handling time during the strike and now wanted to edit it. Seems like listings created shipping policies by itself and i cannot edit anything shipping related anymore. I can only select a shipping policy.Same thing seems to happen for pa...

I am surprised that there are a lot of Canadian still selling with postal strike looming.

I am surprised that there are a lot of Canadian sellers still selling CD's with postal strike looming. I closed my stores on the 12th to not take any chances. Maybe they know something I don't or just wishful thinking on their part. They show that th...

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