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Buyer is in a country I don't ship to

One of my listings just ended. I specified in the shipping options that I only ship to Canada or the US. The winning bidder ended up being located in Brazil, and they want me to calculate the new shipping cost and just mark it as USPS International. ...

Buyer can't pickup item at post office

I'm really not sure what to do here, I sold an item to the buyer who paid for it in full via Paypal.I sent the item June 11th and it arrived on the 12th without any issues.I have received a message from the buyer this morning saying that he is unable...

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Sorry, I was busy

Life has been a whirlwind. Anywho, eBay phones me this morning. Some of you will be getting the same call. I know. I asked. 1-866 number, no name. The message boards are changing.

Buyer's Protection Plan

I bought a dozen excellent high priced hockey cards on eBay - from one seller. This seller did what many do. He listed the cards to start at 99 cents. Must have been a slow day, because I bought the cards for 99 cents each. A month later, no cards ha...

Resolved! Case opened on 46th day

A buyer opened an ebay case against me for item not received on the 46th day. I thought it has always been a 45 day policy. Did I miss an update?

Politics Play Role in PayPal Payment Freezes

By Ina Steiner EcommerceBytes.com June 12, 2013 A new policy at eBay's payments unit is resulting in frozen funds for some sellers. And while it's always unexpected to see politics directly impact the world of collecting, it's not uncommon. Sellers b...

Can I set search parameters?

I use the search feature to research pricing for my items. Is there a way I can set my search to always do the following: North America, completed listings, highest first Right now it defaults to Canada, current listings, best match Thanks

prices for shipping to Canada????

WHY oh WHY are we THE CANADIANS who are at least the 75 % that buy on E BAY have to pay such a shipping cost???. You buy a die cast car you pay $16.00 for it it will now cost you import charge and the seller charges are at a $43.00.. Now that be 3 ti...

Seller's Protection Plan

In the hockey card business on eBay, the first card listed generally gets the best price. I listed a card that no one else had listed before. It sold for a few cents short of $49. The seller never paid. It took a while before I could close the case a...

Contacting eBay Via Email

In the recent selling promotion, like some others, I was charged for some items that should have gone in free. I don't have time to spend on the phone to eBay, so I would like to contact them via email. I have seen contact information here for one of...

Problem applying discount

hi I want to give a customer $2.79 discount -- or adjust lower shipping fee-- any option would be good to make the new invoice. How to do it? When I change the shipping charge, it doesn't work. (clicking .recalculate always give same result, without ...

Shipping % discount

I saw a thread on these boards here sometime ago with someone telling how you can make a shipping discount. I make all my listings calculated and I wanted to make it so that all shipping methods are instantly 8% off. Does anyone know how to do that?

About Returns and Tracking

This has come up a number of tines for me personally and here on the board as well, and I think I know the answer but I'm not 100% on it. If I return an item to a seller with tracking but without going through the ebay system, and then something goes...

More Ebay problems glitches

Just has some items end this evening that were listed by auction. All of them are still in my listed for sale and say ended. Nothing has moved to sold, and no emails. Not even sure if any one could bid at the end or not. Anyone else having these issu...

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Selling Coupons

Okay so I'm back with more dumb questions I have 18 coupons for $10 off each for Crest products. My currently plan was to sell them in lots of 4 at a fixed price of $14.99. Should I go with 4 different auctions or keep the way it is? Or go another wa...

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Advice re Shipping CDs to Europe and Beyond?

I'd be interested to hear from any sellers who regularly ship CDs to Europe (and other parts overseas). To the U.S. Light Packet seems just fine for most CDs, since the cost isn't far off lettermail. But to Europe, there's a somewhat bigger cost gap....

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FVF on S&H Charges

Just got off the phone with an ebay cs rep & was told they no longer change FVF's on S&H . Checked my latest invoice & FVF's for S&H we're still being charged, called back & spoke with another rep & he said it's something they're talking about, but n...

Changing Currency after listing

I listed an item to start for auction this Sunday night but accidentally listed in U.S. currency. There doesn't seem to be a way to go back and change it to CDN? Do I have to create a whole new listing?

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