Seller Central

Not seeing the condition tabs for video games

Greetings, Odd issue, but for some reason, starting a few days ago, when I look at the catalogue page for a video game listing, I only see 2 tabs. "New" and "Used" and the used tab is always empty. I should see New, Like New, Very Good, Good, and Acc...

Can't Respond to messages anyone else having issue

Everytime I click Respond It brings me to the page as if i had no internet ?? Clear cookies or what ?

Why only U.S. sales count in SPN and TRS compilation numbers

This may have been discussed here before and I missed it, but why does eBay only use U.S. sales in its compilation of the required numbers for its Top-Rated Sellers program ? Has eBay ever given a reason for this policy ? I have no problem maintainin...

Sooooooo, How Are Your Sales Going? Mine Are... So So

Wondering how everyone is doing? Hope you all are doing good!

MC999 Selling Practices policy violation alert

OK - Here we go again. Received a MC999 Selling Practices policy violation alert from eBay light night on three completed (unsold) items. "We're writing to let you know that one or more of your listings need to be updated to meet eBay's picture quali...

To Open A Store, Or Not Open A Store, That Is The Question?:|

?:| Not sure what we are doing yet... Anyone else opening a store and care to share their concerns or thoughts as to why? Do your items show up earlier in the search pages? What's the benefits besides fees...?

Photo problem - Arrrggg!

I have uploaded two images of the digital camera that I'm listing. One is a front view, and the other a side view. I want the photo of the front view to be the main image displayed in my listing, but I keep getting the photo of the side view! I've tr...

Alternate sites

I was just taking a look at the eBay site - it has changed drastically since I looked at it a couple of years ago. I asked a few questions on their forums and people seem quite happy and are apparently selling. I think I may put a few items on and se...

Number of Premium store listings with upcoming new store subscription rates

Hi, Sorry, I am almost positive this has been answered somewhere but after digging around the archives, I can not find the answer. I am just about to take the plunge and open a store. For a premium store, I understand you get 500 listings per month. ...

Shopping Cart on eBay.ca? Do we want it or not?

I'm interested in knowing other sellers' opinions about having "shopping cart" checkout on eBay.ca. I've purchased a few items from US sellers recently and it seems to be working well there (at least from a buyer's perspective). The pros as I see it ...

GRRR Check Your Communications preferences.

I have always recieved invites to the promotions.I did not for the last few. I checked my preferences and the box for promotions has unchecked itself!!! I called ebay they have no idea how this could possibly happen.

Held ransom and robbed by Paypal and eBay

I recently had funds in my Paypal account withdrawn and held when a buyer started the claim process. It screwed my ability to use Paypal until it was resolved. The buyer claimed he had not received the package (Canada to Australia via ground - to kee...

eBay Credits Sellers of Books, Music, Movies & DVDs & Video Games

Just received this a few minutes ago on my other selling account. --------------------------------------------------------- As you know, eBay has been running a series of promos offering 5¢ Insertion Fees on fixed price listings in the Books, Music, ...

When should you offer tracking?

I was wondering if with some sellers, is there a dollar amount where you decide to mail with tracking? I don't use it items that are small and under 100 dollars, but now that there is no automatic insurance up to 100.00 with Canada Post, I am wonderi...

I need help with settings

My computer seems to have taken on a mind of it's own today. I have tried rebooting, doing a C clean, but I am still having problems. I use Outlook, and when the "item sold" invoice comes in, the picture is missing. Then, I clicked on the email addre...

Bad News for Many Small eBay Sellers

by Ina Steiner, Editor of EcommerceBytes.com Mon Apr 1 2013 20:16:16 In what is sure to be perceived as bad news by many small eBay sellers, the company said its stricter requirements for maintaining Top Rated Seller status is working - meaning it's ...

Really stupid question, but will ask anyway. 20% discount on Store Sub

I am a Power Seller Sell and Top Rated Seller - if I subscribe to s store, do I get a 20% deduction off the store subscripion fee? (ie 20% off premium store @ $59.95?) I get this deduction off store subscriptions on other sites that I use.

Canadian Sellers Facing Strong Headwinds

Things are getting more difficult for Canadian sellers. The weak economy is causing employement to drop and unemployment rate to increase. http://www.theglobeandmail.com/report-on-business/economy/jobs/canada-loses-54500-jobs-in-march-jobless-rate-cl...

Doing auctions without promo working out alot better

Well this time around so far my auctions seem to be doing much better then last time with no promo and free shipping instead of $3.99 for shipping .. Had one buyer say I way overcharge them for shipping when actually after all was said and done shipp...

Do your Photos meet Ebays new 500px requirement? Free Tool Tells All

I just stumbled on this tool, that tells you now, if any of your photos do not meet the new requirements for photo size effective July 1. With just over 5,000 items this was a great tool for me to check all of my photos. http://www.isdntek.com/demo/t...

Can I NOT sell to buyer who has ZERO feedback?

This buyer won my item, paid via Paypal but requested to send the item to another address which is different from the Paypal confirmed address. I refunded her payment and already reported to ebay about cancelling this transaction due to the above rea...

Would like to see "Free Shipping" as a Promotion

I would like to suggest to ebay that they try out a promotion for sellers that offer "Free Shipping". Maybe 500 listings free or something. Since ebay seems to want sellers to offer Free Shipping - why not get those of us that have never offered it b...

Bulk Edit

Has bulk edit been messing up for anyone else in the past 2 hours? I've been making price changes and they keep just reverting back to the previous price afterwards, after awhile. I just made price changes for the second time (same change over again)...

Interesting the difference between Canada & USA listings

I am looking for 3" net cups. My search took me to ebay.com. Some guy, "bmcambridge" from Peace River, Alberta is selling a bunch for $0.97. So I go to Ebay.ca. And this seller "bmcambridge" is not listing his net cups in the Canadian account. Makes ...

Why Ebay buck remove only in Canada?

Why eBay decide to remove eBay buck in Canada only ? What is the real reason?

Auctions

Is there any way to end more than one auction at a time? It only lets me do one at a time.

Do I really need a plastic envelope on my parcels

Just printed my first Expedited label from PayPal. I note on the instructions that I am supposed to "attach a plastic envelope to the largest side of the box" Problem is that Canada Post won't sell me these without a VentureOne card. At least online,...

To invoice or not?

So I recently sold an item at auction. This is my first time having sold something here. Everything has been straight forward up to now. When I look at the item, it says to invoice the buyer now. Does the buyer not have the option to "Pay now". Every...

E-check issue any advice

Buyer paid echeck it has not been 35 days and it has not cleared and buyer is not responding and I have no option to send cancellation .... Anybody have anything as to how I can get this cancelled

eBay Entices Sellers to Opt In to Managed Returns

By Ina Steiner EcommerceBytes.com April 05, 2013 eBay is running an invitation-only promotion to entice sellers to use Managed Returns. The program lets buyers initiate returns directly from their My eBay account pages rather than having to contact t...