Seller Central

Payment Pending/ Transactions should be NA not USA

I am a seller that is just starting off and is very discouraged because I sell 95% of my products in Canada and for the pending payment lift I have to sell 25 transactions to the States which could very well take awhile which to a seller in Canada th...

No address on Item Sold invoice

I just received an "Item Sold" invoice, and there was no buyers address. Is this something new?

Sorry, I was busy

Life has been a whirlwind. Anywho, eBay phones me this morning. Some of you will be getting the same call. I know. I asked. 1-866 number, no name. The message boards are changing.

Buyer's Protection Plan

I bought a dozen excellent high priced hockey cards on eBay - from one seller. This seller did what many do. He listed the cards to start at 99 cents. Must have been a slow day, because I bought the cards for 99 cents each. A month later, no cards ha...

Resolved! Case opened on 46th day

A buyer opened an ebay case against me for item not received on the 46th day. I thought it has always been a 45 day policy. Did I miss an update?

No Light Pkt or Sm Pkt options available on PayPal

Just went to print a label through PayPal to send an item by Lt. Pkt. within Canada. There are NO small or light pkt. options any more! Anyone else notice this? Did I miss an announcement?

Politics Play Role in PayPal Payment Freezes

By Ina Steiner EcommerceBytes.com June 12, 2013 A new policy at eBay's payments unit is resulting in frozen funds for some sellers. And while it's always unexpected to see politics directly impact the world of collecting, it's not uncommon. Sellers b...

Can I set search parameters?

I use the search feature to research pricing for my items. Is there a way I can set my search to always do the following: North America, completed listings, highest first Right now it defaults to Canada, current listings, best match Thanks

prices for shipping to Canada????

WHY oh WHY are we THE CANADIANS who are at least the 75 % that buy on E BAY have to pay such a shipping cost???. You buy a die cast car you pay $16.00 for it it will now cost you import charge and the seller charges are at a $43.00.. Now that be 3 ti...

Seller's Protection Plan

In the hockey card business on eBay, the first card listed generally gets the best price. I listed a card that no one else had listed before. It sold for a few cents short of $49. The seller never paid. It took a while before I could close the case a...

Contacting eBay Via Email

In the recent selling promotion, like some others, I was charged for some items that should have gone in free. I don't have time to spend on the phone to eBay, so I would like to contact them via email. I have seen contact information here for one of...

Anyone else notice all the stock photos disappearing

been trying to make revision to entire store that i start months ago and now many of the sites stock photos are gone ... Any other sellers noticing this ? Maybe has something to do with with the new picture rules starting next month?

Tracked Packet vs. Expedited

The shipping cost is the same for this item, so which is the better service?

Problem applying discount

hi I want to give a customer $2.79 discount -- or adjust lower shipping fee-- any option would be good to make the new invoice. How to do it? When I change the shipping charge, it doesn't work. (clicking .recalculate always give same result, without ...

Shipping % discount

I saw a thread on these boards here sometime ago with someone telling how you can make a shipping discount. I make all my listings calculated and I wanted to make it so that all shipping methods are instantly 8% off. Does anyone know how to do that?

About Returns and Tracking

This has come up a number of tines for me personally and here on the board as well, and I think I know the answer but I'm not 100% on it. If I return an item to a seller with tracking but without going through the ebay system, and then something goes...

40,000 Free Listings - I'm not getting them or any help!

On June 5, I received a message from eBay advising me I could have 40,000 free fixed price listings from June 6-10. On June 7, I listed 20 items that qualified for the offer. BUT, all 20 were deducted from my 50 free monthly listings. So I called cus...

Canada Post

Is the printing shipping labels working for Post Canada,Thanks?

Selling Coupons

Okay so I'm back with more dumb questions I have 18 coupons for $10 off each for Crest products. My currently plan was to sell them in lots of 4 at a fixed price of $14.99. Should I go with 4 different auctions or keep the way it is? Or go another wa...

Advice re Shipping CDs to Europe and Beyond?

I'd be interested to hear from any sellers who regularly ship CDs to Europe (and other parts overseas). To the U.S. Light Packet seems just fine for most CDs, since the cost isn't far off lettermail. But to Europe, there's a somewhat bigger cost gap....

FVF on S&H Charges

Just got off the phone with an ebay cs rep & was told they no longer change FVF's on S&H . Checked my latest invoice & FVF's for S&H we're still being charged, called back & spoke with another rep & he said it's something they're talking about, but n...

An "Invitation Only" Promotion

http://pages.ebay.ca/promo/2013/06_06.html

Changing Currency after listing

I listed an item to start for auction this Sunday night but accidentally listed in U.S. currency. There doesn't seem to be a way to go back and change it to CDN? Do I have to create a whole new listing?

Buyer claims chargeback after he agreed for transaction

Hi, I've sell 2 hockey e-tickets April 28th, 2013 to a guy. Before and even after payment has been made, he asked me many questions to know if tickets were authentic, if he could have the proof of purchase that I bought the tickets... Since it was pl...

calculated shipping

I do not need calculated shipping for the US as I ship small packet. When I put a flat rate in for the US my listing shows up as calculated shipping. Can anyone tell me how to get rid of calculated shipping on my listing form. An example is 161040721...

Customs Clearance for Tracked Packet

I searched for this, but did not see it on the boards. On the Canada Post website the Customs Clearance option is greyed out (not available) for Tracked Packet, but is available for Expedited. I was wondering if this makes a difference in deciding wh...

Shipping to Italy

As a preface I should note I don't sell very many things on ebay. First time I've had someone from Italy buy something from me and it looks like the package is taking a long time to get there. Shipped with Small Packet Surface on April 11 and it's ye...

Ooops - Hand in the PMO Cookie Jar?

It appears a cookie jar (aka hidden slush fund account) by means of which Mr. Duffy was bailed out, does in fact exist. Our very own "Deep Throat" lives. I'm sure the report by CBC will be all over the news tonight. No doubt more details will follow ...

Thank you eBay!!!!

I would like to thank the folks at eBay for sending me yet again another email informing me my performance is below standard.......at least according to them and their totally useless, asinine, dysfunctional, worthless, inane, pathetic, irrelevant an...