Forum Posts

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
  • 2902 Views
  • 48 replies
  • 9 helpful

New user looking for seller help.

I am new to the Ebay selling. Anyone have some good links to read for someone just starting out. I live in Canada so I am looking for something from a Canadian perspective. Thanks and I look forward to your reply.

Buyer complains about items he thinks he should have received (but were not in the listing)

The Buyer complains about items he thinks he should have received (but were not in the listing) and after being politely told these items (cables and power supply) were not in the listing, he leaves negative feedback and rants about this "Terrible se...

premier account required for immediate payment

im trying to list an item and i want immediate payment using buy it now. it keeps telling me i need to upgrade my Paypal account to a premier or business account but it is already a premier account and verified yet eBay keeps saying the same thing wh...

User avatar by Community Member
  • 308 Views
  • 4 replies
  • 0 helpful

How long before you file for non-payment?

I was checking a listing, and I found this in the description, "I expect payment within 2 days after close of auction. On the third day I will turn into E-bay for non-payment." I decided that this was not someone I would want to purchases from. How l...

User avatar by Community Member
  • 820 Views
  • 9 replies
  • 0 helpful

Final Value Fee on Shipping What the Heck!

Okay, on items that fit this category that weigh no more than 0.150 (kg) the Canada Post rate of $3.79 is what I am charging plus tax which comes to $4.28. Yet, I'm being charged a final value fee on shipping. I am not overcharging, nor am I making u...

Online Shopping -- Presented for what it's worth

6 Little Secrets About Online Shopping That Retailers Don’t Want Their Competitors To KnowPosted on August 6, 2013 by Gilon Miller inShare35 Fact: Online retail spending in the US reached $186 billion in 2012. Fact: By 2015, International eCommerce s...

How to send a cancellation for a completed transaction?!

Hello all! Hope y'all having a great day ( which I doubt due to all these picky buyers )Here's the thing, I sold an item now buyer claims the product as non working -___- yet it was fully tested and works.Anyways, he wants to send it back for a refun...

User avatar by Community Member
  • 345 Views
  • 7 replies
  • 0 helpful

Hi ,I cannot list anything,in the categories

I cannot list anything,when I select a category it comes back saying please list at least one category,well I have tried and I just get kicked off,also I have tried the sell one like this and when I get to the description part ,the cursor will not sh...

User avatar by Community Member
  • 248 Views
  • 2 replies
  • 0 helpful

Seller fee discount

Ebay Gave me Top rated seller status in August. I had the status for about 3 weeks. benefit was 20% discount from the final value fee. after 3 weeks I got a meesage from ebay said I am not a top rate seller anymore so remove the status. Should it be ...

User avatar by Community Member
  • 376 Views
  • 2 replies
  • 0 helpful

risk level for non insured shipping

As I have written before on this forum, I am not comfortable shipping without insurance or tracking, especially with international destination. I decided that an item with value over $50 would need tracking and I would risk without tracking sending a...

Is the mail tomorrow?

I have heard there is, and there isn't, I think it's a holiday in the US as well.

User avatar by Community Member
  • 404 Views
  • 10 replies
  • 0 helpful

LYING TO GET OUT OF A CONTRACT ALLOWED BY eBay?

I had a buyer so excited about purchasing my candle she asked me how much shipping would be if she bought 2? I packaged two candles calculated weight, measured and gave her the appropriate amount. Here is her reaction: Shortly after eBay sent me an e...

There needs to be a policy change on feedback!

This feedback system needs a revisal. There is no way that a buyer should be able to leave negative feedback without first being forced by eBay to contact tyne seller! If there is no communication for the seller within a reasonable amount of time (4 ...

eBay is a mess!

I received a message from a U.S. buyer on the weekend asking why I was blocking her from bidding as she had no strikes against her in the past 12 months. Now I know I have to take her word on that because I have no way of knowing. However, she has pu...

Lost item in mail finally turned up

Hello,I sent out two packages to two different customers back in early December that really didn't look like they would ever turn up. Just shipped from Montreal to the US, no huge travel time and under expedited shipping as well. Almost 2 months late...

Transit Time to Russia

Does anyone here ship to Russia often? An item shipped using Small Packet Air arrived to a buyer in a little over 2 weeks - is this a fluke? Or maybe it's because the buyer lives in a major city?

User avatar by Community Member
  • 478 Views
  • 8 replies
  • 0 helpful

HELP! Have I been scammed?

I recently sold 2 items to 1 buyer in the states. She paid I shipped next day, both items in 1 package.Items were shipped this past Friday morning, going to CALI ~ She contacts me on saturday morning asking for a tracking number ~ It is then I realis...

Labels
Most Helpful Authors