Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

ANOTHER PROMOTION ... 24th-29th

free auction and buy now ... Auction 3,5,7,10Buy now up to 30 days not GTC this is a promo frenzy

I meet all of Ebay's selling requirements why do I have to wait 3 weeks for my money?

I don't understand why I have to wait 3 weeks for my money to be released when I meet the following Ebay seller requirements. "As a seller, you will have an established track record when all of these conditions have been met: It’s been 90 days or mor...

Resolved! how do I change my billing currency for eBay fees?

Currently my ebay account is billed in US dollars and I am toying with the idea of changing everything to Canadian dollars. I can't for the life of me find where I can change my eBay fees to billing in Canadian dollars. Can you point me in the right ...

Has anyone noticed that tracked packet postage is listed AND showing on the printed labels thru ebay

I sold an item and the customer paid 19.78$. With Canada post discount I paid 16.43$. I printed the shipping label thru ebay and on the label it showed the price that I paid. I know that expedited does not show the price and I was wondering if tracke...

Resolved! Put two different items in one listing

Is anyone know how to set up a Combine Package Deal listing? For example, put two different items in one listing using one price...Thanks.

Another eBay Listing Promotion - NOT for Everyone

http://pages.ebay.com/promo/2014/0119/savebig.html

Feedback - How It Started.

By Pierre Omidyar - founder of eBay: "In February of 1996, about six months after I created eBay, I started receiving a spate of complaints. Everyone was complaining about each other. I felt very much like I was a parent who had to adjudicate the bro...

eBay's 2013 Financial Results

Worth reading: http://investor.ebayinc.com/financial_releases.cfm

I just halved my listing fees and it might work for you too.

I just halved my listing fees and it might work for you too. I am based in Ireland but cs said this works on most sites now,I am not sure about Canada but worth looking into I ship World wide and was always ticking the box for worldwide vis. You know...

There is no a Seller Production Policy at all!!

It just happened this morning. I was selling an authentic dress on Ebay, and there was a member started to ask me whether this dress is authentic. And I was very patient to answer all her questions politely. I kept telling her this is an authentic dr...

ebay is unfair, indiscriminate, whimsical in their enforcement of their rules.

Hooray! My account has been limited because I am 'encouraging illegal activity" First it was from the all so professional cutsomerhelp_ca. I am not sure what cutsomerhelp is and if they mean customer help, well, they're not helping. Why was I limited...

Buyer asking to refund item that works perfectly fine?

hello Ebay Canada community. Just wanted to ask the Ebay experts for their opinion. I sell video games (among other things). Last week a customer bought a game from me, I shipped it, it arrived, no problem. Today the customer (who I discovered under ...

sold listings. Is this new?

sold listings. Is this new? Or have I just not noticed it. When looking at a sellers listing or store. You can now click to so see sold listings.

Does eBay Canada provide Giving Works options for sellers to donate

HiI heard about eBay Giving Works in Bill Clinton's book about Giving.I see it is the US but it does not seem to be in Canada.Please can we Canadianise it so that we can contribute a portion of anything we sell to charity fundraising and hence be imp...

U.S. Light Packet

I'm sure this has been discussed on these boards but how can Canada Post raise the price for light packet this much? I sent out a baseball card today, with tax it cost $3.98. The card weighed 86 grams. Before, cards depending on wait would range from...

There is an "each additional" box on all my listing.

I listed and re-listed some items this morning, and on every one, there was an "each additional" box showing after the shipping costs, even though I was listing singular items. I am sure this was not the case before, only if you were listing several ...

UID, when to open?

I sold an item on the 17th and have sent 2 invoices in the mean time. Generally, when is it appropriate to open an unpaid item dispute? It is for a small amount, $10. Thanks

You should never make your kids thinking helping you with the store is fun

My store is a mess but it is so worth it ... So once in awhile I ask my daughter if she wants to come help daddy because she gets super excited about it... So last night doing the usual work my 14 hr day at work get home and have 1 hr with the kids 2...

I have loosed 2 items and had 6 damaged in 2 months.Canada Post?Anybody else experiencing this?

Di-spite the new Shipping fees I have had 6 items damaged and one just disappeared.It takes three months to claim with insurance.I have sold for ten years now and this has never happened.I pack very well,insure and gets tracking number!How many other...

Shipping a "valuable" overseas with no tracking.

I am selling an item that is very small but has a value of between 150-200$. (computer cpu) Shipping it overseas, to Spain, for example would cost less than 10$ with small packet air.This would allow me to sell it world wide with competitive prices. ...

Feedback Ratings - Sharing interesting thing

I opened a store a few months, always pay attention to feedback & criteria ratings, and generate report everyday.Recently I have 4-star for all criteria from a buyer, I asked what happen, the buyer said item is great, quick delivery, just the shippin...

Should buyers see what you've paid Canada Post?

With ever-rising Canada Post rates, I often think I'd love to have the option (when preparing a Paypal label) of having the actualamount I've paid shown on the label. I'm one of those sellers who almost always gives my customers a break on shipping, ...

Canadian and US Prices

I was selling only in US, however things seem to get a little mixed up every now and again. ACanadian Buyer made a purchase for 95.99US - It was marked 105.12Canadian 'Buy It Now'.I thought since it would have been my first sale I could pay a little ...

How do I cancel someones bid?

How do I cancel someones bid? They're requestthanks Brenda

How do I cancel someones bid?

How do I cancel someones bid? They're requestthanks Brenda

Picture pack not working for all listings, is it working for you?

Picture pack is not working today for me for anyone's listings. The main picture is the only one showing large.The other pictures show as wee pictures, but cannot be made large, ie it won't cycle through them if you click on any of themThe main pictu...

shipping cost from Canada increases dramatically

shipping cost from Canada increases dramaticallywell, that will kill my selling pins on Ebay

Reached Limit?

I was making a listing until I got is message. Unfortunately, you won't be able to complete this listing right now because you've reached the limit for the number of items you can list in this category.Sellers who are new to a specific category are l...

Why Only Buy It Now Option?

I am looking at my account via .com and it only has the "Buy It Now" option. I viewed another random account that is located in the US and it has "Buy It Now", "Add to Cart" and "Make Offer".Why do I only see the "Buy It Now" option and not both "Buy...

Echeques & no seller protection???

I sold an item today. The buyer paid by PayPal with an echeque which I have never recieved before & don't really understand. When I clicked on the PayPal info it said one reason for it could be a transaction is considered "high risk". I have never ha...