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Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
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EBay doesn't honour it's shipping quotes

I was asked to post here instead of .comNo solution provided there. Conversation https://community.ebay.com/t5/Shipping/eBay-refusing-to-honour-quoted-shipping-costs/m-p/34947765Long story short. EBay ignored my problem and said there is nothing they...

Did ebay overcharged me fees on my sale?

Hi there! Just did my first sale on ebay and while checking around i just saw they charged me 12.35% fees ( +taxes... ) such a steal... They don't want a piece of cake they want the cherries eh. Anyway whatever it says 12.35% for toys and hobbies cat...

Nightmare buyers

So I have been on eBay since 2009. Never have I had any real issues. Recently I had someone that had been purchasing from me on an ongoing basis for a short period of time, and like most ebayers they never leave good feedback. Fast forward a couple m...

User avatar by Community Member
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More than 20 parcels from China to the US stopped proceeding because of new Tariffs

Hi,Does someone know why US Customs stops every parcel from China in Chicago? (worths around 100USD each one.)The buyers doesn't get a note to pay the new tariff; It looks like it takes too much time to deliver each parcel; Buyers get angry as they t...

More DT Insanity - Stay tuned for updates

If Trump again moves to privatize Postal Service, here’s what it’ll mean for your deliveries https://www.cnn.com/2025/02/21/business/trump-postal-service-privatization/index.html Why's, how's and wherefor's!!! Similar to the mess Canadian's - Both se...

Missing Payouts - Response from Ebay required

devon@ebay Sorry for the new thread but there are several open and multiple requests for official comment from ebay have been ignored. So i wanted to open a fresh thread so you could see it and please get us a reply. As you should be aware a grwoing ...

Anyone else missing a payout from Feb 4?

I see that there is another thread about this but no one has really given an update. I got the payment sent email at the usual time, but no deposit later that day. My payouts from Feb 5 and 6 have both deposited. Wealthsimple says there's no evidence...

Do All Courier Services Charge Broker Fees From Canada To USA

Hello all, I never thought about this much but I was wondering if we sell items from Canada to USA and use courier services like UPS, FedEx or Purolator via eBay Labels, Net parcel or Stallion Express, would those courier services use brokers to clea...

User avatar by Community Member
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TCG sellers, help me with shipping to the PSA Vault in behalf of a buyer.

Buyer wants me to send their order to the PSA Vault in Delaware. Canada Post has returned the package back to me twice in a row, claiming that the address doesn't exist. I've triple checked the address, it's the correct address (address is publicly l...

Expedited Lite in Canada purchased on EBay

I've tried using this 4 times and I am within weight and volume restrictions but CP comes back and charges another approx $15 to my account on top of the amount I've already paid making the shipping cost to me more than had I used another shipping me...

User avatar by Community Member
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Wow one in a million event!

I file my items based on the item number, using the last 3 digits. Today I listed a couple India lots one after the other, when I went to file them they both had 3391 as the last 4 digits (at first I thought I wrote the same number down twice by acci...

User avatar by Community Member
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  • 6 replies
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Sales tax audit

Sellers might want to do a quick audit on what ebay is charging customers for tax. Have found 2 recent transactions where the tax rate charged to AB customers was NOT 5 %. Had 1 just today. 12.00 transaction no shipping. Tax charged .86 cents. Only o...

Ebay's new automatic positive feedback for new sellers with under 10 feedback scores...

I was just wondering what other Ebay members thoughts were on the new automatic positive feedback score being given to new sellers that complete a purchase but have not received feedback from the actual buyer...? I've been buying and selling on Ebay ...

InTimeWithMusic Excludes The United States Of America:Canada's Music Industry Memorabilia eBay Store

Apparently Trump, his complete administration representing our American customers are following through on their threat. After a long heart to heart, and a generous period of considerance afforded to Mr. Trump, as of February 1, 2025 no sales of our ...

Chit Chats vs. Stallion

Chit Chats is now taking 2-3 days to induct packages with the USPS. This is new as of this week. Previously they offered next day induction. A 2-3 day handling time is unacceptable for my business.For those using Stallion, are you receiving next day ...

Add Volume Pricing

A recent email from eBay to makes reference to adding volume pricing to listings. When I click the link, it brings me to an ebay.ca webpage similar to a markdown sale and I can add items to the volume listing. When I hit launch, it gives an error.Is ...

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Hmmm the bots need more brains methinks....

Sigh, another bizzare eBay day, I've got these before, but nothing like this particular situation. Got this email today: "We cancelled a sale for your security" for a auction item purchased on January 28th.I shipped US tracked, they got it February 5...

User avatar by Community Member
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More potential Tariff issues (Not US)

The EU is proposing to remove the €150 (CA$220) de minimis exemption from Duty for low value shipments. It's quite likely the UK would join the crowd. The EU is also thinking of adding a fixed fee that would apply to all low value shipments, presumab...

User avatar by Community Member
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issue with item return

We had a buyer make a return request on a game saying it didn't work. We accepted the request but wanted the item shipped back because of it's value and we had tested it in store before shipping to see it worked. However when we sent the shipping lab...

Big Snow Storm in Ontario

Is the snow affecting anyone else? I dropped my packages off at Stallion this morning (right when they opened) and noticed the packages are already being processed in Mississauga. Makes me think they picked up at my branch early today to be prepared ...

User avatar by Community Member
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Resolved! Why is eBay only charging one shipping cost on purchase of multiples in one listing.

Hi there. I just came across a strange behavior which could potentially bankrupt me if I don't figure out how to fix it. I have a listing which I only charge $0.99 cents for with Canada Post $1.75 lettermail shipping. I have several hundred of these ...

So when do the Canada tariffs take effect?

I was reading in this forum March 1, but on the National last night they said the aluminum and steel tariffs take place on March 4, which is the same date as blanket tariffs for all Canadian goods (what it was pushed back to). Knowing the date tariff...

User avatar by Community Member
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