Seller Central

Downgraded my store subscription and….

Hi guys, I have a question for anybody who is having or had the same thing happening after downgrading their store subscription.At the beginning of February my yearly subscription for the store was going to be renewed and I decided to downgrade it fr...

Resolved! To refund or not to refund

I finally received (sadly) my first neutral feedback. It came from a customer who bought a CD. I accepted a cheaper offer when I sold. I shipped the CD out as fast as I could. I test all my CDs to make sure they play before shipping, but never did it...

Not sure if my active listings are being seen by U.S ebayers.

Hi.Can someone from the U.S tell me if My listings are being seen in the States.I;m a Canadian seller with fish decoys for sale ,under Burnedpocket.Thanks.Brad Newell

Auction start and end times

I am listing items for sale for the first time on ebay.On the listings I created it says that the auction will start today (Sunday February 11) and end next Sunday but after I confirm the listing it says the auction will only start tomorrow (Monday F...

FYI for anyone shipping Internationally when VAT has been applied

I recently had an order going to England. In confirming the address via google (it's become a habit) I discovered a portion of the address was missing. It is being removed by the VAT paid line eBay adds. I confirmed with buyer and they too confirmed ...

Canada Post Shipping Fees - Add on On Expedited Parcel

Do any of you have noticed a surcharge of between $1.50 to 3.00 to all Canada Post Expedited Parcel shipping label on Ebay...let me explain. An extra charge appear after the package got delivered. I have talk to ebay and Canada Post is charging ebay ...

Tracking info on ebay not updating, delivered days ago

Anyone else having this problem? I sent 3 packages, all with tracking on Tuesday morning, all xpresspost. One package was already delivered yesterday (Wednesday) and got feedback already, but on ebay still shows 'tracking number provided' and nothing...

I've been at Ebay almost 15 years and I now get no views.

One seller said they want to get rid of the small sellers. Another said they want to keep Ebay from turning into a flea market.Well, without original individually made items and authentic collectibles you may as well forget Ebay and go to Walmart.Als...

Voided shipping label

I purchased and immediately voided a shipping label purchased through Canada Post.i then purchased another label at the post office and entered the new tracking number which was successfully delivered. That was 2 months and 4 calls to eBay ago , and ...

New Promo Offer - Expedited Lite

Just received this in my gmail. No signs of it anywhere else.Limited time promo: Save $3 on three Expedited Lite labels Hi lotzofuniquegoodies,For a very limited time, eBay Canada is pleased to offer Canadian sellers $3 off the base rate for up to th...

RICARMICs Self insurance cookie jar statistics to end of 2023 Record breaker!

Overall Notes:-I live in the stamp collectors world, so these results are all from postage stamp selling categories-prior to 2018 I sold only on .COM. Since then new stuff is about equally divided between .COM and .CA depending on intended audience a...

Shipping label weight is wrong?

Recently my Canada Post Expedited shipping labels have been printing with the wrong weight. For example the one I just printed says the weight is 3.112 kg, but I entered the weight (and hopefully paid for!) of 2.3 kg. Anyone experience the same thing...

Customer claims that he received an empty bubble mailer

Hey there! I'd love some feedback from other sellers. I am a new seller mainly selling trading cards. I recently shipped an order of 2 cards valued at $36 each. They were shipped together, tracked. I even took the extra step of paying for tracked shi...

Does your Mac computer get finicky with Bay bots? I can't even insert the "e" in eBay now

Does your iMac computer get finicky with eBay bots? And things jump and land in odd places at times. This seems to be a Mac problem, not eBay's. All the best from Canada.

Buyer undercharged shipping

Nevermind, I know what happened. Can't seem to delete post.

Can I purchase a shipping label through eBay for non-eBay shipment?

Can we still purchase labels through ebay for non eBay shipments? At one time I thought we were able to. I need to mail a small parcel to my granddaughter in Canada and wondering if I can buy it through ebay labels. It might be cheaper.

Resolved! Germany is Excluded In Business Policies Yet Sale Just Completed

Hi All, Did anyone else have this happen? A sale to Germany completed yet I've had the country excluded in mybusiness policies since the start of the packaging issue. I checked and Germany is still excluded in my Ship To locations. The item is a smal...

How to add a Single Country as a Shipping Option?

You used to be able to add different shipping for different countries on different listings. Today I went to add postage to Bermuda on a single listing and there is only an option for All of North and South America which is ridiculous. Am I missing s...

Change in mid-listing

I'm an Ebay.com seller in Canada. I was in the middle of scheduling several listings (selling in US dollars and using PST for scheduling) when I got a note from Ebay telling me about how they are improving things for sellers. All of a sudden my sched...

Resolved! Canada Post Expedited Lite

I have never used this as I had thought it was only for collectibles like cards, etc. But when I look at the criteria I am wondering if I could ship some of my items this way (jewelry mostly) as many times they weigh less than 200 grams and the dimen...

Stamps

I know there is many stamps people in here. I had someone supplying me for 1 year now but i have no news from him since a few days. I'm looking for options. If you have discount postage or know where getting some could you please contact me in privat...

surprise shipping label overcharge refund

That was a rare, welcome surprise. I received a refund of overpayment of shipping charge. We know usps/ebay will charge if you weighed too lightly, but I got a note a refund of an overpayment of a couple bucks - maybe it was just a teaser for such lo...

Interesting side effect of copying and undercutting another seller...

I found this interesting. Another seller copied my exact title of a reasonably rare item and priced it at about half my price. Both their copies sold relatively quickly at the cheaper price. The bots noticed that this title was selling well (remember...

missing listings again?

seems every month or so i have listings go missing no difference this month again had 2061 listings yesterday today 2041 -- where do they go? they are not in the ended file now i have to start over and do i hand item count to see which listings are m...

Shipping Charge

Is it true that canada post and usps sends some sort of bill and /or ebay charges you if you mis labelled a parcel in size or weight when using ebay labels? Does one be notified of such charges? Im not planning on pulling something shifty i am genuin...

Has anyone tried Canada Post Zone-Skip from stallion express?

I made a sale with a big and heavy coffee table book. I usually use canada post but with this item, it's way too expensive to use it. I'm trying to package with stallion express, and I'm seeing some options starting from ICS Ground and UniUni. Their ...

Return request - Have I handled this right?

I got a return request from a new ebay US buyer wanting to return CD's because she thought they were vinyl not CD's, so the reason was ordered by mistake. My response was that she could return the CD's but would have to ship them back to Canada and t...

Help with buyer.

A buyer purchased a skincare item from me for fairly cheap ($17 / free ship) . The item in store new in box is valued at over $40The item is new, clearly pictured with no seal and no box.Ebay category details only required I state it as "new" vs used...

Resolved! I was Frauded, need some help.

Hi all, I sold some stamps to a customer and they cliamed it never arrived. They filed a case andd i had to refunded the money because it was sent letter mail, no tracking . I get a positive feedback now from them with a "late shipment" defect showin...

Resolved! Canada Post Letter mail is hit or miss

It's been baptism by fire trying to figure out what works and what doesn't when it comes to lettermail. I have had zero problems shipping items letter mail within Canada, but it's like playing Russian roulette to US and international. 90% of the time...