Seller Central

Starter Store

Whatever happened to the starter store level they announced years ago?? I've never had the option for it. Would love to have access to some of the store benefis but apparently eBay doesn't want my money...

Unable to open private message

A few days ago I got an email saying i had a private message, but I can find no way to open it.

Resolved! EBAY is a joke...and very unfair to sellers.

I joined EBAY because I thought that when buyers agreed to buy (either BUY IT NOW or winning an auction) that they had to pay. However, this is not the case. The buyer has more rights than I do and it is wrong. Twice now I have been waiting for payme...

Invoices Problems CAD and USD

I have listings on .ca and .com. Yesterday some one from the U.S. bought cards on .ca for 99 cents each but it shows up as 73 cents CAD. 73 cents happens to be the exchange rate right now. Today someone from Canada bought cards on .com but when i sen...

International sales, Canada to the US

My last two posts were about getting dinged with a brokerage fee from Canada Post when buying from the US. My next question is about trying to avoid similar issues when sending orders internationally. So, for the Canadian eBay sellers selling interna...

FEEDBACK : buyer says item cost a little too much

FEEDBACK : Here's a good one , looked at my feedback recently too see my customers feedbackwell I look and see a neutral feedback , so I read his remarks , he gave me neutral feedback because'' the price was a little too much '' yet the thing is he s...

About combined shipping

I am trying to figure out how the handling fee on combined shipping works. I already have a handling fee on my individual listings. But, when I add the one I want for combined packages, I don't know if it leaves the other handling on or if it overrid...

A new tracking 'experience' is coming.

i think ebay has volunteered me to beta test a new tracking experience. Big changes. Now, when you click on the tracking number, instead of the package progress being displyed in a horizontal bar, it's displayed in a vertical bar, requiring you to sc...

NEW Extra-Small Flat Rate Box from Canada Post Sept 11th

Specs for the NEW Canada Post Extra-Small Flat Rate Box (National):L: 24.1 cm (9.5 in)W: 16.5 cm (6.5 in)H: 8.9 cm (3.5 in)Price: $16.99Available: 9-11-23I saw one partially unfolded. Deeper than expected...

A US perspective on shipping ANYTHING that has a Lithium Ion Battery included

Stumbled across this discussion on the dot com board earlier today. Unsure if it will cause the same or similar havoc for Canadian sellers but important to research and make sure any applicable listings are following the rules. This would apply to po...

EBay’s Global Shipping Service

I'd like to urge all sellers to opt out of eBay's Global Shipping Service. My experiences have shown me loud and clear just how bad it is. Snail pace slow and expensive for buyers and sellers. My latest experience in buying from seller in US Mid West...

Selling on 2 different sites.....

I am planning on selling some vintage items on eBay, have sold things in the past. My question is; am I allowed to list and try to sell the same items on Marketplace as well? Whichever listing sells first, I delete from the other site? Ebay allows th...

Resolved! Combined shipping

Whenever a customer wants to buy multiple items from me, with combined shipping, they say they can't buy first and wait for me to weigh together and send an invoice. They tell me the ebay system makes them pay first. When I call ebay, they say, it sh...

Pkg. returned to me as buyer has MOVED

I just rec'd pkg back as buyer has moved. Do I cancel the order and let eBay refund or do just send her a refund myself? I will contact buyer as she will have to update her eBay address and repurchase. How to do this so I don't get a slap from eBay?

Mulitple items listed with similar specifics, lowered visibility experiment

You may recall discussion in thread(s) a while ago and the original blog (video) where it was pointed out that the search algorithm demotes items that have similar item specifics listed at about the same time. I generally sell stuff that has the same...

Buyers thinking they are tough behind E bay one sided feed back system

Buyers hiding behinde the One way Feed back System.I find this to be not fair for the sellers. even tho the buyer did pass a Positive he left a coment that was totaly wrong. We did takes care of the customer that was claiming a new part had a scratch...

Deadbeat Auction Buyer Allowed to Leave Negative Review!

As it says above. I had an auction close on November 25th. There were 24 bids, so definitely interest in the item. The winning bidder bid on the item several times, winning the item at $62. However, as soon as the auction closed, the buyer sent me th...

Resolved! WARNING Issues around Shipping Label Refund when purchasing Canada Post Label

Has anybody had success with getting a refund from a cancelled Canada Post shipping label? Ebay is telling me I need to contact Canada Post. Canada Post is telling me that since I did not purchase the label only Ebay can request the refund and then r...

Hi, I am a seller and instead to leave feedback I posted tracking number. Can I change or add ?

Hi, I am a seller and instead to leave feedback I posted tracking number. I searched, but could not find any information for my case. I understand that i can't change feedback, but can add some more. I can't find how I can do it. Please advice Thank ...

Bye eBay

It's over. Note to every seller: eBay decided that shipping smartphone from USA to Canada is dangerous. Yep. A customer wanted a return for NAD. We accepted it because we made a mistake in the listing. Our fault. We told the customer we would pay the...

INR case prior est. delivery date!?

Shipped lettermail and buyer jumped to claim money back. 6 days prior estimated delivery date. How this is even possible?

Cased closed in my favout but eBay refunded the buyer

A buyer wanted to start a return. He claimed the radio did not work. I had included the paragraph below ito the radio description. "Note well: The radio is working fine before shipping. Howsoever, because of the inherent danger of a mistake by the ne...

Disappeared messages from eBay system

Today, I got a Payment Dispute from a buyer, claiming "Not Recognizing the Transaction", after the item was shipped days ago, due to arrive tomorrow. Even more strange, some of the key messages from eBay about the transaction (Offer/Sale/Payment) dis...

Error creating shipping label through ebay

I’m a new Canadian seller and I'm having issues printing shipping label from within ebay. Called ebay 3 times and they said the matter should be resolved in 24 hrs. It’s been 2 weeks and I've sold 2 items already and ebay is asking me to pay postage ...

A question for stamp collectors/sellers

My husband and I worked for a missionary organization for 30 years from 1976. One of my jobs was to correspond with the missionaries from 28 countries. I have saved hundreds of the stamps on envelopes, I mostly saved the pretty ones! Most are on enve...

Yay! Another ‘fix’ no one asked for.

The eBay app recently updated and now the send offer tab is completely redone. While it’s cool you can pick multiple listings at once and offer a blanket percent off…. You can no longer pick a listing and offer a fixed price that I can see. Anyone se...

Resolved! I think my ebay buyer is purposefully sending in refund requests

This may go on the side of skepticism a little bit but recently I have noticed that a lot of my higher priced items 20+ have been shipped through Canada Post and have been sent refund request as buyers have not received the item. I ship via lettermai...

Is Tariff Code Becoming Mandatory on USA/International Shipments?

I'm not sure if this is related to the shipping label bugs from today, but when I was troubleshooting the issue, I re-downloaded the App and there was a completely different US shipping label format where the tariff code field was mandatory (and then...

Buyer waited 4 months and now wants money back from a not received item.

A buyer who purchased something 4 months ago (the item isn't even archived on My Ebay, it's been so long) is telling me they haven't received it. They can no longer give Feedback to me, or use the eBay guarantee program, so I am at a loss in what to ...