Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

You need to update your account details by Jan 31, 2023 on file in order to avoid any issues.

Anyone got this? You need to update your account details by Jan 31, 2023 on file in order to avoid any issues with payouts in the future. They ask for my passport or DL? After selling here since 22 years?

Shipping costs to buyers

Not sure if this is road worthy or not but does anyone else believe that would help if eBay could do a small bit to educating buyers and what is involved with shipping cost & the reasons behind certain services being offered? Sellers have limited con...

Removing inaccurate feedback?

Hello everyone!I'm not exactly sure what to do. I had listed an item on eBay and have it set so only people from the US or Canada can purchase. It's what I feel most comfortable in. I was away from internet yesterday and woke up to roughly 10 new mes...

Weird, cannot sort searches by condition on the eBay App

I saw this elsewhere and checked it out, and the option to sort searches done on the app is gone. That is annoying and I hope it is temporary.A lot of things I look for end up having a lot of new supplies or repos, and sorting by used weeds most of t...

Can't get into "Shipping Preferences" since yesterday

As I mentioned in a separate thread I've been regularly having to go into shipping preferences to reset all my excluded countries because the sell similar glitch doesn't always populate them correctly.Since yesterday I'm getting the "Its not you its ...

Resolved! Canadian seller: CRA taxes

Hello, I'm a new seller and just sold some small things. I made around $4.50.Now, I'm a complete taxnoob so I would like to know if I need to report my income from eBay to CRA at all? I just sold some things I had lying around at home.Thanks.

Packages being returned, no longer able to go letter mail

Canada Post is now returning craft booklets and paper sewing patterns that are sent letter mail saying that have to go package rate. For sellers selling low cost craft items, having to charge or pay for package rate now makes them far too expensive. ...

So many silly little bugs on eBay these days

Earlier today I clicked on a Sold item and it indicated Delivered, with a check mark in a green circle. I've just clicked on View Tracking, several hours later, and it says In Transit, estimated delivery Nov 4. Which is it? Delivered or not? So many ...

New users submitting an offer, what's the scam?

Hi,I don't sell very many items so I don't have much experience with buyers. I listed an item with a starting bid of $100.00. I recieved an offer from someone for $140.00. I looked up the users info of the offerer and the account was created 4 days a...

Payouts on hold till account details updated

EBay has put my payouts on hold till account details are updated. What’s really aggravating is over a month ago I updated the required info, sent in a copy of driver’s license but they kept sending emails and there is a red banner is still . Called “...

would it be better to only put 100 items on e-bay and nothing more

i am looking for some advise from other Ebay sellers In Canadai am thinking of shuting my store down and taking the 1800 plus items I have on E-Bay. Due to the lack of any support Ebay offers to a Canadian seller. the descrimination E Bay places on C...

Help navigating first time return request from buyer probably scamming

I don't consistently sell on Ebay, but occasionally sell some extra stuff. This is the first time I've experienced this so help navigating what I should do would be appreciated!I sold a new breaker and the buyer has sent a return request:"Doesn't mat...

I can't get auction scheduling to work for me.

I've tried the trick of clicking on my drafts and then schedule but the scheduling screen stays blank. I really need to use the schedule so I hope someone will help me out of this problem.Thanks in advance.

Sales have almost hit a standstill.

Sales have almost hit a standstill. Down 80% from a previous month which was down 60%. Do you think it is the economy? I put 1000 CD's on sale for 20% off and 1000 CD's for 15% off still no action, hardly any views either. What is going on?

help on shipping aluminum lightning truss

i have sold two five (5) ft long box (10 inch x10 inchs) style aluminum lightning trusses these are used and will be shipped to a vancouver theatre company from toronto-- i need to find a shipper who is reasonable priced - they weight is about 60 lbs...

Addressing package to Finland for VAT?

Appreciate some help in addressing a package to Finland and the Canada post customs form.The VAT has been paid through eBay and the sales, the online customs form does not have a spot for the VAT number, should I put the VAT number on the outside of ...

Resolved! Do you accept money orders? WWYD?

I have a potential buyer who has contacted me a couple of times wanting to buy an item $80 CD from me but wants to send a money order. I used to accept money orders in the early 2000's but stopped that in the mid 2000's. Do you accept them? Buyer wro...

Buyer hasnt received item yet

Sold my first item on Ebay recently and buyer hasn't received item yet .Expected delivery date has passed and I am getting item delayed on Canada Post site .I'll try to make this short but basically listed item for North America and buyer from Israel...

What is the best way to ship t-shirts?

Hello eBay community,I'm still a new seller with much to learn and was hoping to get some advice from the veterans of this group.What is the best way to ship t-shirts? I ask because I was under the impression that if I used polymailers, this would re...

Update on way to require payment method and auto pay for auctions and offers?

I read in another forum that ebay is going to bring in a system for auctions and offers that will require buyers to have a payment method on file that will be charged when they win an auction or an offer is accepted. Has anyone heard anything about t...

Resolved! Changing profil image

Since the last update when we click on our profil link it brings to our store page. So if we change our image there, it change the store image but not the profil one. Having a store we do not have access to the profil link page where we could change ...

Not receiving any views using Seller Hub

Hi,I am relatively new here & need your help.I recently started using eBay for the first time & listed a few items. At first, I was getting views & offers too.But there was an issue with my listings because I wanted to provide 2 different shipping fo...

Resolved! Unable to leave feedback now?

In the drop down next to my items shipped in seller hub I could always see "leave feedback" but now there seems to be no way to do so. I like to leave feedback as soon as an item is shipped. I do not have automatic feedback set. This is happening in ...

Payment on hold…..why?

On holdC $421.44Funds that are on hold can be used to pay for shipping labels or issue refunds.We may put a transaction hold on funds while we're confirming payment and shipping details. Has anybody been put a hold on their funds? This is a first for...

Same unique item sold by different sellers.

How can this happen? Same image, same description, different seller name, different end times. I have had this happen many times before where at the end of an auction my bid is bumped by some PRIVATE bidder with a weird time stamp after the auction h...

return policy is out dated and seller are getting denied by e bay all the time

so I had a zero rated buyer purchase 2 of the same items from me. he filed a return request becase we had 5 of these same items we took a picture of only one and the OEM box it came in. his reason for the return request the package date stamp was not...

Resolved! Any Canadians have experience insuring an item worth 5-10K?

I have a single collectible item to sell that might go for 5-10K. I could only find some really old posts on here that suggested companies like U-Pic for insurance, but I see they only offer up to $1500. Anyone have experience getting insurance on 5-...

How can I start selling?

Hey everyone! So I have a brand new account and would like to sell a few German beer Steins. Will it be safe to list them or do I have to get some sort of permission from ebay at first ? Thank you.

Return labels for buyers. HELP

Hello everyone,I'm trying to figure out the best solution for a buyer to return a product I sold to them. I want to send them a label through CP but I can't change the "send from" address from my address to the buyers. What's the workaround for this?...

Shipping from canada

Hi, I'm new to shipping on ebay. I posted my first item this morning, no problem. I tried to post a second item and... problem. I am shipping from Canada, the address is shown as shipping from Canada, but when I go into 'shipping rates', it's asking ...