Seller Central

How do I change Shipping Option AFTER SOLD

I had Canada Post Selected Initially- The Item Sold and as I was close- I actually hand delivered to the customer and now I cannot close the sale and the customer was happty and left feedback///// HELP

Registering for selling on eBay using VOIP

Heads up for anyone planning to register a new account on eBay using VOIP As per Devon the following: 1.When it comes to us being able to verify phone numbers for selling, we only allow SMS enabled numbers in order to verify ownership of a selling ac...

100K Free Listings Promo Not Renewed

My 100k free listing promo was not renewed for November. Anyone else experience this?

Can't Add Chequing Account For Payments

So, I haven't sold on here for a while, but have a few specific items I wanted to sell. Since I last was on here we've had managed payments etc. So I went to add a chequing account by clicking on the link and I get a 404. https://ppcapp.ebay.ca/myppc...

Buyer reports issue with shipping address days after shipping

Hi!I recently sold an item and shipped it to the address eBay provided. There is no tracking on this item.The buyer contacted me to say that the shipping address is not correct, and I am uncertain of what will happen next.If the item comes back to me...

Resolved! no more store without a paying subscription

It seems that without a paying subscription, I don't have a store anymore. When I go to my Seller Hub and move my mouse over "store" there's no dropdown menu anymore. If I click on it, I get different subscription offers, the lowest being 19$ per mon...

Ahh, hit the Time Away button.

Pretty satisfied with the year, and have hit the Time Away button until the new year. Even though I was mainly selling a bit off existing listings, it is so nice to just park it all for a while and not worry about shipments or questions, etc. I saw t...

Resolved! No expedited shipping for package within Canada

I had a buyer purchase several lots of yarn, and I had to do a special listing, because as usual they were unable to ask for a combined shipping invoice. So I got the details packed it up in a box and asked for the postal code. I checked the details ...

Buyers are asking for serial number and IEMI numbers on a brand new Iphone

Hi, I rarely sell phones. I have a brand new Iphone 13 sealed in box to sell. After about 2 hours I already had this same question 2 times. They want a picture of the back of the box to see the serial number and IEMI numbers. Is it risky or not to se...

Sellers filling category with

This is the category where I sell my radios. collectibles, radios, Phonograph, TV, Phone, radios, tube radiosWhen I look at the category and I filter out the USA and have Canadian location only. In the past few months one seller in particular and a f...

Ebay does not take action against listers who use false listing terms.

I sell high quality ammolite Jewelry. When you google the term " ammolite Jewelry"-- Ebay is right at the top and when you hit their link a page with 50 items appears. Better than 50 % of the first 50 items that Ebay shows a customer are not ammolite...

Buyer paid before receiving a invoice

Sold Items and the buyers paids before receiving the invoices....so now I'm short money on delievery fees Anyway to fix itJack

Experience with Going to the US to Ship Directly with USPS

Thought it may be useful to share my recent experience from going to the US to ship a number of items. The main focus was larger and heavier items where shipping from the US by USPS was much cheaper than from Canada. On .com I ran auctions to end on ...

Spendable funds - new to Managed Payments

Probably on in the US for now, but something sellers have been demanding. https://www.ebay.com/help/selling/selling/spendable-funds?id=5305 There's a lot there, including more identification, but a response to a percieved need.

Ebay INR at Day 64???

I sold something sent via lettermail on October 6th - sent same day. Buyer opened an Ebay request today, Dec 10th for item not received. (Not a payment dispute).I thought ebay had a 30 day limit for cases? Is this simply a PayPal case that just appea...

Resolved! Need help removing Immediate Payment!

I recieved this message from a Canadian buyer today,"hi i wanted to buy acouple things from you,can you combine shipping on them? it won't let me request a total because your listings require immediate payment"I have never asked for immediate payment...

Mail to the UK

I just had an email from my brother in the UK, he said that mail is piling up in the sorting offices and they have been told that some mail won't arrive until February! We have sent a bunch of Christmas cards to our relatives there, not very exciting...

Resolved! No payment method on order receipts?

As a seller, does anyone get the " - " on their "Payment Method" when order receipts are printed out?Am I the only one experiencing this lately?

Unrealistic Delivery Estimates for International Orders

There definitely seems to be something wrong with the delivery estimates being shown to buyers for flat-rate shipping options.I list on dotCA and always use flat-rate "Economy International Shipping". I remember when I started doing this it would giv...

Canada Post Fuel Surcharge Increase for December

Effective Nov 29, 2022 the fuel surcharge will be 39.5 % for domestic shipments and 23 % for Intl shipments.https://globalnews.ca/news/9303748/shipping-canada-post-inflation/Original announcement below from September.https://www.canadapost-postescana...

Resolved! Question about sales taxes %

Hello Community.I bought over 500+ on Ebay since 2004, but never took a shot at trying to sell items and I want to start. I've been reading the basics on how it works, just want to make the things clear prior to post my first item.I tried to find my ...

$22 to ship QC to NS?

Did canada post increased the cost of tracked shipping?$22 to ship a tiny 150g 4x8 bubble mailer QC to NSThis is out of control

Payment Transaction Detail

Is anyone else seeing a blank transaction view when they try to confirm fees for a sold item? Tested in Chrome and Edge. Showing the same blank display for older transactions too.-LotzEdge:

Canadian sellers listing in US $ and applying exchange rate to shipping within Canada: legal?

Just wondering if anyone can verify if it’s legal for a Canadian seller, listing in US $$, to apply the exchange rate to shipping and taxes within Canada?I.e: I recently purchased something thinking it was a US seller, but it was another Canadian.The...

Final value fee for Canadian is calculated including tax paid by the US buyer to eBay_(1)

I am located in Canada and I attaching the calculation of my fees for my latest sale to a US individual. The Final Value Fee is calculated on a total amount of 2532$, which is based on the sale price 2350$ PLUS the 180$ which represents the tax colle...

Anyone with experience filling out BSF831 CBS form?

I had a package going out via UPS internationally worth over $2000 CAD and it got flagged by Canadian Border Services. I'm now required to have "exporter" added to my CRA business account, which I did ove the phone, and to sign up for canadian border...

Google ad shows free shipping on my eBay listing, but it isn't free

A potential buyer says he saw one of my items on a Google search, which said free shipping. Clicking on it led to my eBay listing, were it shows the postage cost. I listed it on eBay a few months ago, with buyer-paid shipping, not free. I just did th...

Can't separate Can. shipping costs from the rest of the world?

If you are listing on ebay.com, you can set shipping costs for "domestic"which is shipping to the U.S. However, unlike before where you would set a shipping cost for Canada and there was as message saying, "shipping to other countries, customer conta...

Resolved! Buy it Now is greyed out on my listings

I have been revising a lot of my listings in the last few days, but on all of them, the BIN option is greyed out. I am not sure what that means, are buyers not able to purchase because of that?