Seller Central

Fulfillment Shipping Costs

EBay newbie hereI just recently started selling sports cards on ebay and I'm surprised by the cost of shipping labels. The method I usually use it to have the buyer pay a portion of the shipping costs.What's the best way to minimize the high cost of ...

Saying goodbye to an old friend

Some of you may remember richardcm who posted on the .ca boards on and off the last 3 years. Before that, he sold and posted with the eBay ID pocomocomputing and enjoyed answering posts about anything shipping or tech related. Although he didn’t want...

Canada Post vs Fedex

Inotice that FedEx shipping to the United States is quite a bit cheaper than Canada Post Expedited. But - if I use FedEx, do my buyers have to pay for the rediculously high FedEx brokerage fees.

US shipping options not showing up

Hello! It is my first time posting on this forum, as I have been struggling a lot with setting up the shipping options of an object I want to sell. It is a fashion doll body that I am selling.I've been selling stuff on eBay for two years already and ...

Funds on Hold, seems it is something for us all to get used to

Got my first Funds on Hold on the weekend.It was a higher than usual item just over $400.The reason was the age old one that the buyer has to receive and be happy or 30 days one, traditionally reserved for new/returning/sporadic sellers.I'm of course...

New Seller - Issue with BRAND new buyer accounts

Im really new to eBay and getting used to how things go here. I had an issue last month with a "buyer" wanting to purchase an item and never following through with the purchase. I reported the buyer to eBay and had a problem relisting the item due to...

Resolved! FedEx Ground vs CP expedited

So i know eBay added fedex to shipping options some time ago but it's my first time having it as an option. I always used CP and never used any other company. Fedex being cheaper, i'm considering using it. Any difference? I guess i need to find a fed...

Trouble verifying phone number....

I used to sell but stopped when eBay wanted to verify a phone number. When I go to do so a blue box that says “text me” and a white one that says “call me” appear. Even if I click on “call me” it tells me a text was sent. I do not receive texts, it i...

Shipping Rate Tables Not Working?

Anyone else have this? I am getting about 10% of sales for listings using a rate table actually working properly. It was kind of broken a while back, I contacted eBay who took a few postal codes and confirmed it should have adjusted rates, and now I ...

GIFTS OF ELEGANCE IS BACK FOR ITS 19TH YEAR!

HELLO EVERBODY! I have been inactive here since the new payment account opened. I decided to take the summer off, and time just flew by (2 Summers!). Now that I have watched the movie "Elvis" for the 11th time, I decided I needed to come back. I am s...

Buyer requested refund because they didn't receive item. I have no experience with this...

They just submitted a refund request an hour ago as they didn't receive the item. I checked the USPS tracking (I use stallion express) and it shows it was delivered yesterday at 1pm to the "front desk/reception/mail room".I assume this is some scam o...

Canada Post Shipping Rates missing in November 2022

Can someone please tell me why I am not able to see Canada Post rates to ship parcels in Canada an the the US. I am unabe to ship anything over 2Kg to the US with either Tracked Pack, or Same cost to all buyers (one rate). In Canada, I am unabe to sh...

Verify your information to continue selling, things that make you go hmmmmm

Wow what a day.A wee bit ago I got two of these messages, one for phone number and email address and one for uploading documents again. (Part of me wonders if this is why I got the spontaneous "bot hold" in the other thread, but that was 2 days ago)....

Resolved! CP 30g Lettermail Rate, What is it 1.07 or 0.92? The "P" Debate That Never Ends.

My question to other discount postage users, what rate are you using on Domestic 30g lettermail and what has been your experience regarding returned mail? Last Fall, I presented a piece of regular Domestic 30g Lettermail to our local Postmaster and a...

Resolved! You made a sale, where is the shipping paid?

Finally made a sale after 10 days, but for the life of me I can't find where the amount of shipping paid is shown. The sale is in US, so I don't know if it is in the exchange rate. Why do eBay have to keep changing things, it worked perfectly well be...

Register issue

I have a register issue, when setting up a business account, I suppose to get a confirmation code, but I did get any of them. So please help me for that.Thx a lot

Resolved! If you schedule Auctions on .CA it clicks the promoted listings button

This is a most bizzarre bug.If you schedule auctions on .CA this may affect you.If you create an auction you have the ability to make it "promoted listings express" (for the upfront fee) by clicking on the button.If you schedule an auction on .CA it ...

Letter Mail Canada

Not sure how everyone elses experiences have been lately sending or receiving letter mail in Canada but here are 2 of my recent experiences. Small bubble envelop from Wpg to Calgary...Mailed on a Thursday..Del'd 2 Mondays later. (10 business days)Ove...

Is there or is there not an "Adults Only" section on eBay.ca?

Thanks in advance for the read.I acquired some adult trading cards and after I censored them, I listed them on the .com site in the Entertainment category. They sold very well over the weekend and then on Monday, eBay pulled down about half of the re...

Tech Support

Could somebody please tell me why all of a sudden the app is only displaying lettermail as my shipping option when I create or revise any listing?I been using it awhile and I never had any issues but tonight it suddenly is doing it. I tried deleting ...

Shipping template

Hello everyone. Got a question/gripe about Ebay's relatively new shipping template.Does anyone know why this template is having such problems. My problem is when I try to input a new shipping charge (say $32) in domestic shipping, when I save it, it ...

Category Map CA vs COM

devon@ebay For anyone who lists books these are the category maps that are available between the 2 sites:Canada: https://pages.ebay.ca/sitemap.html USA: https://pages.ebay.com/sitemap.htmlNote: Canadian sellers no longer are able to list in Wholesale...

eBay Auction for High Value Item

Hi, I'm thinking about starting an auction for a high value item, as in I expect it to fetch over $750 CDN. I mention that amount because I've read signature is required for delivery on items (or orders) above that amount to ensure seller protection....

ebay listing tool is broken in Canada

Today' date November 7, 2022 - - - for the last 4 or 5 days have been getting this messageWell, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Go to Seller Hub Page

Tips and risks shipping with letterpost

Hi there. As some already knows i'm selling cards. I'm not offering US shipping yet cause i'm trying to figuring out things since a while... Apparently US are the biggest cards buyers so it would make sense for me to trying to offer it, in a viable w...

How to mark condition-new or used- antique postcards and greeting cards with new listing tool?

I am in the process of adding to my store and with the new listing tool I only get the option of used or new when having to state the condition of an antique postcard or greeting card. All are about 100 years old so I have been marking them all as us...

Package Delivered - but then Refused/Returned!

This is probably the weirdest "Item Not Received " claim I've had in a while.I sent package from Canada to the US via ChitChats. Very fast - delivered within a week. Turns out, it was a UPS Store address (buyer claims she was moving, so it wasn't saf...

Ship Lettermail within Canada without tracking. Is that wise? (Another noob question)

Another annoying noobie question... Is it wise/smart to ship a small item with Lettermail without tracking? The issue is that Canada Post Lettermail, while relatively cheap at $1.94, offers no option of proof of delivery, other than Registered (for a...

Product Research

How to use Sourcing Insights and Product Research?

Videos on .com - 150MB size limit. Compressing files smaller.

If you are listing on .com and want to upload a video along with pictures, the size limit is 150MB, which is pretty tight. There may be a setting on your camera to film in a more compressed format, but it still does not give a lot of video run time f...