Seller Central

Resolved! Offering Multiple Shipping Options to USA

Hey, just wondering if it's possible to offer both Canada Post and Fedex as shipping options to US buyers as I've noticed the rates for large items are generally cheaper with Fedex.

Ebay Canada Shipping Supplies

Anyone else feeling totally stumped when they go to use their quarterly coupon for shipping supplies? (to arrive shortly). Currently there are 35 items listed on ca. 7 items are under 35.00 CAD. 5 of them are stickers/thank you cards. On dot com ther...

Current state of eBay

Hello devon@ebay Just a question out of general concern. As of late there seems to be a reluctance of eBay addressing known issues and being more interested in modifying parts of eBay that were working fine. For any seller or buyer that is having a p...

Selling coins/shipping

Hello I haven’t sold anything on eBay but have come across quiet a few coins that have sold on here for $10 I want to start listing these coins but don’t know how to ship them

On the .com site shipping times from Canada not correct

devon@ebay Hi Devon. Quite a while ago the shipping team added some generic shipping options to the .com listing page specifically for Canadians. When we are filling out the info on the listing page it gives us a delivery time span so that we have a ...

Negative feedback and withheld funds because buye made a mistake and didn't read my ad before buying

HelloIs there any way to remove feedback left by a buyer who got what he paid for and threw a tantrum over it?I sold an empty box for an Xbox controller. I dunno why people buy these but looking at the completed listings,l they do. It was clearly sta...

eBay automatic blocking some countries

I just had a person from Saudi Arabia try to buy an item and it came up that I don't sent to that country. I checked a few listing and it says: Ships to: WorldwideExcludes: Belarus, China, Kuwait, Macedonia, Morocco, Qatar, Russian Federation, Saudi ...

How to get $US into Paypal Account

Prior to managed payments I always had $US in my PP account, but now I'm constantly running out of American $s for my eBay purchases.Does anyone know how to transfer $US from my $US dollar checking account where eBay deposits my $ to my PP $US dollar...

Discussion question Oct 2022

Hello devon@ebay Could we get a follow up please to this question that was asked back in Oct 2022 in the Q & A? The orginal ebay response below. I've had this happen on several occasions where a reversal was taken from my bank balance vs the pending ...

Anyone having general connectivity issues with the site?

Trying to create new listings, and the Submit Listing button times out, or the page refreshes and the draft is empty again. Needing 2-3 attempts to get a single listing posted today.Just getting this after hitting submit. Stays like this for minutes.

Can anyone confirm if UR numbers show as tracked in Italy?

Just got a request to ship to Italy. Wondering if I use Small Pkt will the UR numbers show up as delivered in eBay when going to Italy. I know Lotz thought they might but can anyone confirm?

I don't buy the "random" holds for larger sales...

Last night wooo hooo $499 US sale, to a repeat Canadian customer all looks good until....I look at the payments and once again it's on hold till Jan 4th.So I'm 2 for 2 now for large sales automagically held.I've not heard much from other active estab...

Swarovski controversy….VeRO or other sellers?

I am a long time SCS Swarovski collector and I have been selling my Swarovski figurines for a while now on eBay. This last few days eBay has been pulling my Swarovski listings by communicating this: " Your listing didn't follow our VeRO Unauthorized ...

Chit Chats vs Shippo

Hi, I am thinking about switching my international shipments from ChitChats to Shippo. I recenlty ahd only problems with Chit Chats - they offer Asendia (cheap, but so slow, that a defect for late delifery is almost 100% assured) or expensive First C...

Re: Address Validation Tool

Only have used a few times but here a few observations for the new Address Validation Tool:Watch when using the tool that it doesn't do anything to modify the address you want to ship to. Had 1 recently to an older established address but ebay was un...

Shipped to Incorrect US Address - How To Create New Label?

Hey all,I mistakenly put the wrong labels on 2 packages. The 1st arrived in the US, and that eBayer is willing to drop it at a post office there for me if I can produce a label from Canada for USPS. How can I go about doing this (meaning what is the ...

MIA stamps from ON the parcel. A new one for me, first time in 45 years!

Customer in BC contacted me today, as you know I like to put nice stamps on the packages since I'm a stamp seller.This customer is a great customer so I put very nice modern stamps (souvenir sheets for the philatelically conversant) on the 9.5x11 eba...

Canada Post Online "Server Busy" Today. Are the outlets affected?

Canada Post online is having trouble and I am getting "Server Busy" just looking up a parcel rate. Has anyone been in to a physical outlet today? Are their systems ok or are they down?

Hi. Anyone no where to find Canada post shiping rates for other than lettermail???

I guess shipping went up this week. Anyone have a chart for USA/Europe rates???

Canada Post Flat Rate Boxes

Since the cost of shipping especially in Canada has become ridiculous lately I have been buying up the Small Canada Post Flat Rate Boxes at the post office. Before to ship a small bubble envelope with some jewelry costs me $25.00 & up from B.C. to ot...

“I am done with insuring my items” 2nd UPDATE

The insurance paid my claim and Canada Post refunded the postage because of late delivery. Thanks to everyone for your input on the matter.

Provincial Sales Tax now being charged on eBay FEES? (In addition to GST)

Did I miss the memo that said PST/HST is now charged on the total eBay fees? Here's a sale from Jan 2, 2023 and one from Jan 8, 2023.I noticed this while posting as the change thru me out of balance. Was always just GST prior I thought. eBay is calli...

I have listed on item on Ebay before shipping it I noticed there was a scuff I contacted the buyer..

I have listed on item on Ebay before shipping it I noticed there was a scuff I contacted the buyer about this and they wanted $60 off due to this. I said Ebay already took a $50 fee from me for selling it and offered to cancel and refund. He relies b...

Listing Order

I want to have my listings displayed in chronological order. At this point the listing dates are all mixed up. Can anyone tell me how I would go about rearranging my listings on my computer? Thank you.

What has happened to transaction details?

Since the start of the new year I am no longer able to access transaction details for my sales. I always printed this out for my records. It was a complete breakdown of all the fees that a seller pays with all the percentages. I am also having a hard...

Late Xmas delivery?

How funny is that? Item purchased on Dec 24 (Saturday). Shipped on Dec 28 (first day ChitChats opened). Delivered within 3 days from Montreal, to Massachussets. I ship by economy shipping from Canada - 12 working days delivery, which is January 13. N...

ebay condemnation

EbayI really wish The RCM and the Governement of Canada could do something about ebay, ebay is dishonouring the Queen's passing by preventing people from using the appropriate expression "A Solemn Tribute" on there web site.There behavior is shameful...

What??

Is there a reason for making Views almost invisible... light grey on a white background? What was wrong with black?? And if and when I find Views to click on it there's a ludicrously irrelevant graph of Listing Traffic History. All this silly tinkeri...

I am done with insuring my items UPDATE…

I don't know what, but eBay must have done what the reps had been telling me (the buyer had to comply with the insurance request and they where going to help me) because hold and behold the buyer complied with the requests from the insurance and as I...

Resolved! Unable to select damaged item in drop down menu in order to refund buyer

Just had a buyer contact me about an item damaged in shipping. I wish to refund the buyer, but there is no selection in the drop down menu for refunding for an item damaged in shipping.Refund the buyerReason for refundSelect a reason for refund Selec...